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Emotional Intelligence (EI)

Emotional Intelligence (EI). Understanding & Deliberating Emotions. Measuring EI. Understanding Emotion. Learn to Recognize Nonverbal C ues. Facial Expression. Posture. Today I Feel…. Key to Effective EI.

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Emotional Intelligence (EI)

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  1. Emotional Intelligence (EI) Understanding & Deliberating Emotions

  2. Measuring EI

  3. Understanding Emotion Learn to Recognize Nonverbal Cues Facial Expression Posture

  4. Today I Feel…

  5. Key to Effective EI Emotional leadership is more than putting on a game face.It’s about… genuine connection. Understanding My Emotions Understanding Others’ Emotions

  6. 5 Elements of EI • Self-awareness • Self-regulation • Motivation • Empathy • Social skills

  7. Emotional Quotient (EQ)

  8. EQ vs. IQ • A healthy level of emotional intelligence leads to “advanced common sense” and is a far better predictor of success than IQ alone.

  9. EQ vs. IQ • “There is zero correlation between IQ and emotional empathy…they’re controlled by different parts of the brain.” Daniel Goleman

  10. PracticeYour EQ • Identify Emotions • Utilize Emotions • Understand Emotions • Manage Emotions

  11. EQ Testing Examples • Bar-On’sEQ-IAssesses personal qualities • Multifactor Emotional Intelligence ScaleMeasures ability to perceive emotions • Emotional Competence Inventory360 degree instrument by Goleman

  12. Why is EI Important? • Happiness • Health • Motivation • Leadership • Relationships

  13. Happiness Best predictor… Human Relationships “Happiness doesn't depend on any external conditions, it is governed by our mental attitude.” -Dale Carnegie

  14. Health Best practice… Reduce Stress “Rule number one is, don’t sweat the small stuff. Rule number two is, it’s all small stuff.” -Dr. Robert S. Elito, Cardiologist

  15. Motivation Surprising Fact… Feelings Motivate “You can handle people more successfully by enlisting their feelings than by convincing their reason.”-Paul P. Parker, Author

  16. Leadership Best practice… Praise Abundantly “Trust men and they will be true to you; treat them greatly and they will show themselves great.”-Ralph Waldo Emerson, Philosopher & Poet

  17. Relationships Wise tip… Practice Kindness “Human kindness has never weakened the stamina or softened the fiber of a free people. A nation does not have to be cruel to be tough.”-Franklin D. Roosevelt

  18. Performance Best practice… EI = Success “We are prone to judge success by the index of our salaries or the size of our automobiles rather than by the quality of our service and relationship to mankind.”-Martin Luther King, Jr.

  19. “When you appreciate the good, the good appreciates.” -Tal Ben-Shahar

  20. Sources • “The Art of Happiness,” Howard C. Cutler, M.D. • “Persuasion & Influence for Dummies,” Elizabeth Kuhnke, Executive Coach • “Emotional Intelligence: Why It Can Matter More Than IQ ,” Daniel Goleman, Ph.D. • “Leadership: The Power of Emotional Intelligence,” Daniel Goleman, Ph.D. • “Primal Leadership,” Daniel Goleman, Ph.D. • “The Other Kind of Smart,” Harvey Deutschendorf • “What We Know about EMOTIONAL INTELLIGENCE,” Moshe Zeidner, Gerald Matthews, and Richard D. Roberts • “Coaching with NLP for DUMMIES,” Kate Burton

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