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Tackling Literacy difficulties : Identifying and acting / Session II

Tackling Literacy difficulties : Identifying and acting / Session II. Programme. Session II – Action: Action Recognise Discuss Refer What will you do?. Action. What happens if we tackle literacy difficulties?.

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Tackling Literacy difficulties : Identifying and acting / Session II

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  1. TacklingLiteracydifficulties: Identifying and acting/ Session II

  2. Programme • Session II – Action: • Action • Recognise • Discuss • Refer • What will you do?

  3. Action

  4. What happens if we tackle literacy difficulties? Research shows that after following a 5-month language course participants: • are more language proficient • are happier • are more self-reliant • are more socially active • feel stronger physically and mentally

  5. Recognize

  6. How to recognize people with literacy difficulties Be aware of: • coping strategies • excuses

  7. Commonly used excuses “I forgot my glasses” “Don’t worry, I’ll fill in that form when I’m home” “Oh, I’m sorry, I thought the appointment was tomorrow…”

  8. Case studies Do you suspect literacy difficulties?

  9. Discuss

  10. Introduction What do you think is important if you want to discuss someone’s literacy difficulties?

  11. Motivational interviewing: theory Motivationalinterviewing: Focus on what HE/SHE wants to change Through: • Open questions • Reflectivelistening

  12. Motivational interviewing: in practice Role-play: • Person withliteracydifficulties • Professional starting the conversation Use: • Open questions • Reflectivelistening

  13. Nonverbal communication • Eye contact • Friendly posture and attitude • Compassionate facial expression • Soft and friendly tone of voice • Sit in a 45 degree angle • Your facial expression and tone of voice correspond with what you say

  14. Refer

  15. Types of literacy education

  16. Referral options • Education centre offering adult education courses • Library offering adult education courses • Voluntary organization in the field of literacy • Foundation active in the field of literacy

  17. Referral options • Privately owned companies involved in literacy courses • Schools offering family literacy programmes • Governmental institution (local, regional or national) offering literacy courses • Reintegration centre offering literacy courses

  18. Support in referring Contact information

  19. Follow-up Stay in contact and come back to the subject Take up opportunities in your organization: • Make literacy a subject that is spoken about openly • Rewrite your organizations’ texts into ‘easy-to-read’ texts • Offer in-house literacy learning opportunities

  20. What will you do?

  21. Start tomorrow • Investigate referral options • Discuss the topic with colleagues • Go through your client list and rethink whether some of your clients may have difficulties with their literacy skills

  22. What will you do? How are you going to put what you heard today into practice starting tomorrow? • Recognise • Discuss • Refer We’d love to keep in touch and find out how you are doing!

  23. You are now part of the improving literacy’s people

  24. More information: European level: ELINET – the European Literacy Network: www.eli-net.eu National/regional level: Your contact information

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