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Leadership and Safety Citizenship Behavior: The Role of Trust. SHAMA DIDLA University of Aberdeen Supervision: Dr. Kathryn Mearns & Prof. Rhona Flin Sponsoring company: Centrica Energy. Industrial accidents: Bhopal Gas Tragedy (1984) Chernobyl nuclear plant (1986)
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Leadership and Safety Citizenship Behavior: The Role of Trust SHAMA DIDLA University of Aberdeen Supervision: Dr. Kathryn Mearns & Prof. Rhona Flin Sponsoring company: Centrica Energy
Industrial accidents: Bhopal Gas Tragedy (1984) Chernobyl nuclear plant (1986) Piper Alpha (1988) Setting the scene: Attention to safety management: Away from technical approach to human factors Piper Alpha (1988) Core ingredient in shaping safety climate: Management’s commitment to safety Leadership style of managers and supervisors Bhopal Gas Tragedy (1984)
Transformational and Transactional Leadership: Bass (1985) • Transactional Leadership (TA): An exchange relationship between leaders and followers. • Transformational leadership (TF): Leaders motivate followers to achieve performance expectations by transforming followers’ attitudes and beliefs. Augmentation effect of TF over TA: Heightened motivation TF Peformance beyond Expectations i.e. Safety citizenship behaviours TA Expected performance
AIM • Previous research focus: perceived safety climate (Barling, et al.,2002), safety consciousness, safety communication and safety commitment (Hofmann & Morgeson,1999). • Our aim: To understand the psychological mechanisms of the relationship between leadership and subordinates’ safety citizenship behaviors. Leadership Psychological mechanisms Subordinates’ safety citizenship behaviour Trust
Trust: • The willingness of a party to be vulnerable to the actions of another party based on the expectation that the other will perform a particular action important to the trustor (Mayer, Davis, & Schoorman, 1995). • Trust has been suggested as the foundation of safety culture (Reason, 1997). • Important for safety communication (Clarke, 1998) and safety initiatives (Donald & Young, 1996). • Important ingredient in performing safely (Fleming & Lardner, 2001).
Safety Citizenship Behavior: • An individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and in the aggregate promotes the effective functioning of the organization (Dennis & Organ,1983). • Social Exchange Theory (Blau, 1964) • SCB = helping + voicing one’s opinions +exhibiting stewardship + civic virtue + whistle-blowing + changing one’s workplace (Hofmann, Morgeson, & Gerras, 2003).
Method: • Questionnaires distributed to 500 employees • 114 returns: 72 (workforce level) & 42 (supervisory level) • Measures: • Multifactor Leadership Questionnaire - 45 items (Bass & Avolio, 1999) • Trust Climate and Safety Questionnaire - 24 items (Conchie, 2003) • Safety Citizenship Behavior Scale - 27 items (Hofmann, Morgeson, & Gerras, 2003) • Job categories: production, maintenance, administration, engineering • Onshore: 78 Offshore : 35 • Centrica: 70 Contracting company: 44
Hypothesis 1: TF augments TA TF accounted for 3% additional variance in trust in the leader
Testing the mediation model • Multiple regression analysis • Baron & Kenny’s guidelines (1986) to test mediation effects significant significant MEDIATOR PREDICTOR PREDICTOR OUTCOME MEDIATOR TRUST PREDICTOR TF & TA significant OUTCOME SCB significant non-significant
Hypothesis 2Trust mediated the relationship between TF & TA leadership and SCB
Hypothesis 3Leader’s behaviours: Antecedents to trust (Regression analysis) Justice perceptions 48% variance Personal identification with the leader TRUST 12% additional variance Empowerment perceptions Perceived organizational support
Conclusions • Leadership behavior is effective if it is both transactional and transformational. For performance beyond expectations, we need more transformational leaders! • Role of trust is two-fold: • Plays a major role in the dynamics of leadership in influencing subordinates’ citizenship behaviors. • It is what a leader ‘does’ and not what a leader ‘is’ that helps him/her gain the trust of the workforce i.e. firstly, a leader should implement fair practices and secondly, the workforce should be able to personally identify with him/her and share common goals with regards to the organization.
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