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Northern Health. DESIGNATED PERSON AT WARD LEVEL RESPONSIBLE FOR DISCHARGE SUMMARY. Presenters: Dr Leonie Griffiths & Ms Rhonda Jennings. The context. 5 Campuses Various dispatch methods Various templates & processes NH in transition. What makes it works well.
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Northern Health DESIGNATED PERSON AT WARD LEVEL RESPONSIBLE FOR DISCHARGE SUMMARY Presenters: Dr Leonie Griffiths & Ms Rhonda Jennings
The context • 5 Campuses • Various dispatch methods • Various templates & processes • NH in transition
What makes it works well • Reducing the burden of production through computer technology • Increasing RMO understanding of GP needs • Senior clinician attitude
Monitoring • Monthly performance monitoring against KPI & reporting • Regular peer review sessions led by GP Consultant/GPLO • Periodic CQI evaluation ⇛ Accreditation
What hinders its production? • Senior clinician attitude • Infra-structure issues • Workload issues • Practice issues
Some learnings? • Supports work • Standardising expectations/practices x network/state • Leadership • Consultant/ward • Network/hospital • State