110 likes | 202 Views
CstM 301 - Management & Organization. decision making process. decision making process…. identify & define the problem generate & evaluate alternative courses of action decide on a preferred course of action implement the decision evaluate results. identify & define the problem….
E N D
CstM 301 - Management & Organization decision making process
decision making process… identify & define the problem generate & evaluate alternative courses of action decide on a preferred course of action implement the decision evaluate results
ethical reasoning… • rea·son·ing[ree-zuh-ning, reez-ning] • noun • the process of forming conclusions, judgments, or inferences from facts or premises.
decision traps… priori bias availability bias representation bias anchoring & adjustment bias
decision errors… framing error confirmation error escalating commitment
creativity in decision making… task experience task motivation creativity skills creativity personal situational group creativity skills management support organizational culture creativity