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TREX User Satisfaction Survey Results. April 2009. Background. TREX pilot began in May ‘08 Fully implemented by Oct ‘08 Upgrade implemented Feb ‘09. Background. Survey sent on April 14 to everyone who had used TREX to date:
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TREX User Satisfaction Survey Results April 2009
Background • TREX pilot began in May ‘08 • Fully implemented by Oct ‘08 • Upgrade implemented Feb ‘09
Background • Survey sent on April 14 to everyone who had used TREX to date: • 1714 people (some had played multiple roles including: arranging, reviewing, certifying, approving, auditing) • Response rate: 23% (392 people) • 42% of respondents were scientific/technical • 48% were travelers who enter all or some trip data in the system • 33% have used TREX once or twice • 25% have used it 10 or more times