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Team Effectiveness:

Team Effectiveness:. Principles & Guidelines. What Do I Need to Know about Teams?. What is a Team?. A relatively small number of people With complementary skills Who are committed To a common purpose, Set of performance goals, And approach

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Team Effectiveness:

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  1. Team Effectiveness: Principles & Guidelines © LearningBridge Inc., 2003. All rights reserved.

  2. What Do I Need to Know about Teams? © LearningBridge Inc., 2003. All rights reserved.

  3. What is a Team? • A relatively small number of people • With complementary skills • Who are committed • To a common purpose, • Set of performance goals, • And approach • For which they hold themselves mutually accountable © LearningBridge Inc., 2003. All rights reserved.

  4. All Groups are Not Teams. Teams: • Are characterized by interdependency • Often share leadership roles • Express individual and mutual accountability • Have specific team purposes that the team delivers • Have collective work products • Encourage open-ended discussions and active problem-solving at meetings • Measure performance against collective work products • Do real work together © LearningBridge Inc., 2003. All rights reserved.

  5. Teamwork Represents Values that: • Encourage listening and responding constructively to the views expressed by others • Give others the benefit of the doubt • Provide support • Recognize the interests and achievements of others John R. Katzenbach and Douglas K. Smith, “The Discipline of Teams”, Harvard Business Review, March-April, 1993, pp. 111-120 © LearningBridge Inc., 2003. All rights reserved.

  6. Characteristics of Losing Teams • Dominated by one individual • Compromise between two competing business strategies • Engage in groupthink • Not all team members contribute © LearningBridge Inc., 2003. All rights reserved.

  7. Winning Teams • Trust • Clear time frame and agreed upon goals • Get facts and do analyses before making decisions • Divide responsibilities • All team members contribute • Challenge and play devil’s advocate © LearningBridge Inc., 2003. All rights reserved.

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