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TEAMWORK

2 Team Characteristics and Group Identity. 3 Putting a Team Together. 1 Types of Teams. 8 Managing Working Relationships in Teams. 4 Team Dynamics. TEAMWORK. 5 Team Briefing (Planning). 7 Empowering Teams. 6 Measuring the Effectiveness of Teams (Review). 1 Types of Teams.

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TEAMWORK

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  1. 2 Team Characteristics and Group Identity 3 Putting a Team Together 1 Types of Teams 8 Managing Working Relationships in Teams 4 Team Dynamics TEAMWORK 5 TeamBriefing (Planning) 7 Empowering Teams 6 Measuring the Effectiveness of Teams (Review)

  2. 1 Types of Teams • Sense of identity • Friendship and support • Opportunity to discuss or • participate in an interest or hobby • Part of informal communication • network • Informal - advantages • Formal - outcomes - benefits • Produce work • Develop new ideas • Manage a process • Resolve conflict (problem solve) • Improve working conditions & • motivation of employees • Increased motivation & productivity • Decreased costs & wastage • Improved decision making (brainstorm) • Less duplication of effort • Greater flexibility, ability to adapt to change

  3. 2 Team Characteristics and Group Identity • 4 characteristics • Identity - outward Identifiable membership Shared sense of direction Awareness of & ability to interact, with each other Ability to act cohesively and purposefully to common aim

  4. 3 Putting a Team Together • Look at : - work load - role overload - role conflict - role ambiguity • Look at team size [shared roles / doubled up]

  5. 4 Team Dynamics • Way team works together • Stages: • Forming • Storming • Norming • Performing • Adjourning - Mourning - Transforming

  6. 5 Team Briefing (Planning) • Size of team • Setgoals for team, link to business goals • Skills required • Timing of team (short/ long term/indefinite) • Availability of team members • Order & organise other resources • Leader briefs – aims, roles, expectations • Communication of goals and processes must be effective • Team Briefing Criteria (7)

  7. 6 Measuring The Effectiveness of a Team (Review) • Team only as strong as weakest link • Characteristics of effective team Effective Team: Is Productive Has a Strong identity Is Highly motivated Is Committed to each other and group goals Is Flexible Understands team processes and roles Trusts each other Has strong leader Has strategies for conflict resolution Is prepared to learn from mistakes

  8. 7 Empowering Teams The practice of giving employees the right to control their own activities • BEE [move from autocratic to • BBBEE democratic management] • To empower management must (6) • Adequate training • Sufficient resources • Ttrust & acceptance of innovative thinking • Back up systems – admin & mgmt support • Incentives, rewards - motivates • Create structures for successful operations. Broad Based Black Economic Empowerment Black Economic Empowerment

  9. 8 Managing Working Relationships in Teams Issues: • Organisational Culture • Prejudice • Beliefs • Values • Diversity • Past Experience

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