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Proposed Information Technology Plan for 2004 February 24, 2004 Presented by Patrick Groff

County of Sacramento. Proposed Information Technology Plan for 2004 February 24, 2004 Presented by Patrick Groff Chief Information Officer. Sacramento County Information Technology Plan. Progress with the 1 st plan adopted in 2003 Highlights for the proposed 2004 plan.

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Proposed Information Technology Plan for 2004 February 24, 2004 Presented by Patrick Groff

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  1. County of Sacramento Proposed Information Technology Plan for 2004 February 24, 2004 Presented by Patrick Groff Chief Information Officer

  2. Sacramento County Information Technology Plan • Progress with the 1st plan adopted in 2003 • Highlights for the proposed 2004 plan The purpose of information technology is to enable the County to achieve its business goals and objectives.

  3. Creating the 2003 IT Plan • IT Plan goal: • A county-level IT plan that supports our business needs • Process: • Stakeholders help develop and validate business drivers, goals, and objectives • Participants: • Existing business teams & the IT Governance Structure “The best thing I learned during this process was to be more externally focused and appreciate what others do to serve customers.” Participant.

  4. Implementing the 2003 IT Plan Business Drivers These business needs drive our IT initiatives: • Health & safety • Laws & regulations • Municipal services • Security & privacy • Limited resources • Access to services • Information sharing • Effective services • Need for information • County strategies Key Focus Areas derived from business needs • Electronic access to services • IT Infrastructure enhancements • Managing IT service delivery Each of the 79 objectives was assigned an owner

  5. 2003 IT Plan Major Accomplishments • Electronic access to services • Streaming media • Community based web sites • GIS parcel viewer & maps • COMPASS v4.6 • Policies/Standards • Web Accessibility • IT Constitution • Streaming Media • Internet Email • Email retention • Project Mgt Stds • IT System Patches • IT Infrastructure enhancements • Email & calendaring • Wireless network access • Anti-virus software program • Managing IT service delivery • Surveyed for quality of service • Project management standards • Technology refresh study

  6. 2003 IT Plan year end status Completed 34 objectives are completed Not started 16 objectives are awaiting staff or budget 20% 43% 43% 37% In progress 29 objectives are in progress • 42 objectives roll over to 2004: • 29 in progress • 13 not started

  7. Updating the IT Plan for 2004 Survey Focus Groups 2003 objectives • Activities • stakeholder input • update drivers • validate goals • ID objectives • year end status • assignments • approvals Budget priorities IT Governance IT Plan Advisory Group PROPOSED County of Sacramento Information Technology Plan 2004

  8. 2004 IT Plan Advisory Group • Bassam Amrou, District Attorney • Debbie Nadolna, Public Works Agency • Diane Hartline, OCIT • Jim Person, Department of Finance • Karen Fuson, Probation • Paul Dominguez, Health & Human Services • Roger Clague, Human Assistance • Stan Rose, OCIT • Steve Elrod, Sacramento Airport Systems I would also like to extend a special thanks to the Advisory Group members who guided me through the validation and publishing process.

  9. 2004 IT Plan Themes & Highlights • Electronic access to services • Internet services • Regional GIS use • Constituent inquiry/response • Data sharing in systems • e-commerce • Major Systems • Electronic Voting • Cal WIN • Airports • HIPAA • AIMS • IT Infrastructure enhancements • Voice & data network • Wireless network access • Improved security • Managing IT service delivery • Online training • Standards/processes for: • Change & problem mgt • Security mgt Continuity Year-end status of 2003 objectives included in the 2004 Plan

  10. The value of our IT Plan … assists decision makers in prioritizing and maximizing our investments. Information Technology Policy Board This is a ‘best practices’ model for others to follow. It is now being used in many states and counties nationwide. META Group • Our own employees: • It’s useful & easy to follow • Right to the point • Provides visibility • Improves effectiveness • Improves service delivery … the plan reduces business risk and enables organization agility. Facility Planning Policy Board

  11. The proposed 2004 IT Plan The County has some extraordinary challenges in the months and years ahead. A major goal of the plan is to assist the Board of Supervisors and other County decision makers. Today I am recommending that your Board approve the 2004 County of Sacramento Information Technology Plan. Questions? Comments?

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