WHAT ARE THE FACTORS THAT INCREASE STUDENTS’ SUCCESS AND SATISFACTION WITH ONLINE COURSES ?

1. WHAT ARE THE FACTORS THAT INCREASE STUDENTS’ SUCCESS AND SATISFACTION WITH ONLINE COURSES? Lili Jardine B. Sc. (System Engineer ~ SE) B.Ed. (A.D.) Certificate in Adult Education

2. Agenda • Background • Abstract • Challenges (online learning) • Focus • Your questions • Literature • Factors that increase success and satisfaction • Barriers • Questions

3. Background • B.Sc. (Systems Engineer - SE) • B.Ed. (A.D.) • High School Teacher • Online Coordinator • M.Ed. Student at B.U.

4. Abstract • Design ~ Mixed study • What are the factors that increase success and satisfaction in online learning? • Participants ~ students, teachers, administrator or online coordinator • Secondary School(s) from a School Division in South Manitoba • Triangulation ~ context (students, teachers, coordinators) • Instrument ~ Electronic/paper survey, interview (f2f, phone)

5. …Abstract • Process to reach participants • Secondary or • Purpose of Results • Improve practice with online programs • Provide recommendations for online learning systems • Plan • This year • February - March • April • May • June +

6. Challenges / Issues • Lack of success • Lack of satisfaction • Dropout rates • Low enrollment • Change in demographics • Personal responsibilities • Need for online learning

7. Focus • What are the factors that increase students’ success and satisfaction with online courses?

8. Focus (Questions) • Are the results of high school students different than university or college students? • Does the nature of the course influence success and satisfaction? • Compulsory and optional courses

9. Focus (Questions) • Do the characteristics of the learner influence the results? • Do the preferences for learning activities influence the level of success and satisfaction? • Do students require previous technological experience to be successful?

10. Focus (Questions) • Does the reason for taking online courses influence success and satisfaction results? • Does the gender or ethnic background influence success and satisfaction results? • Does the previous academic preparation influence success and satisfaction?

11. Focus (Questions) • Do all courses require collaboration tools to increase success and satisfaction? • Which online learning activities and strategies influence success and satisfaction? • Does the teacher experience with online learning influences success and satisfaction?

12. Focus (Questions) • Do previous experiences with online courses influence the results? • Does the communication with the teacher influence the results? • Does the number of hours working on a course influences the results?

13. Focus (Questions) • Do certain tools influence success and satisfaction? • Are the any strategies or activities in general that students prefer? • Does the nature of the course affect success and satisfaction?

14. Your Questions • What do you see as some of the factors? • What are some questions you would like check with the focus of this research study? • What do you see as the most significant problems?

15. Literature ~ Factors • Students’ attitude towards learning • Clear expectations • Organized course • Differentiated instruction • Course collaboration (community of learners) • Self motivated and independent learners

16. Literature ~ Factors • Ensure commitment from participants • Course tools • Positive reinforcement • Teachers’ attitude • Flexible projects • Professional development for teachers • Help-desk • The person that designed the course

17. Literature ~ Factors • Immediate feedback • Meaningful feedback • Staff is well supported

18. Literature ~ Barriers • Lack of communication with the teacher • Lack of collaboration in the course • Lack of time to develop the courses • Lack of support • Time consuming for teachers and students • Personal issues • Costs/funding • Dealing with change • Students’ readiness

19. Questions

20. Thank you • Lili Jardine Online Coordinator / teacher Vincent High School Jardine.lili@brandonsd.mb.ca