Identifying Performance Indicators

1. Identifying Performance Indicators The Value of Logic Models Brian Frevel January 2004

2. What is a Logic Model? • Identifies the logical sequence necessary to link activities with outcomes. • Called a logic model because it is premised on “if…then…” statements. • Strong roots in program evaluation. • Many different approaches have been developed to implement logic models.

3. Main components of a Logic Model • Organization or program goal. • Clients and stakeholders of a program or service. • Activities that result from delivery of program or service. • Outcome statements and metrics (usually classified in short, intermediate and long term).

4. Advantages of a Logic Model • Forces organizations to think about the programs and services that they are providing, and what impacts/outcomes they are trying to achieve. • Sets direction for indicator development. • Differentiates level of accountability.

5. SRD’s Approach-A Performance Management Framework • High level overview published in the business plan. • Statements of what success would look like are identified for each main business goal. • Statements are divided into “output” and “outcome”.

6. SRD’s Approach-A Performance Management Framework • Output statements: describe the nature of program efficiency and/or effectiveness (program specific). • Outcome statements: descriptions that reflect changes in external environment. • All statements will eventually be backed up by metrics that identify and track progress. • Examples…

7. Working with Logic Models • Logic models need to be tailored to your organization’s needs. • Logic models are a useful tool for performance management—they do not replace hard work and valid, reliable research. • Linkages in models are assumed. • Evolving process

8. Discussion Forum • Questions? Comments?