Welcome to the Coordination Centre

1. Welcome to theCoordination Centre Logistics Induction – 6 August 2010 - INT10/45469

2. Amenities • Toilets, showers • Security at the Centre • Sign in and out every day • LHPA/I&I NSW name badges must be worn on duty • Evacuation • First Aid Officers • First Aid Kits

3. Amenities contd… • Rest areas • Recycling • Waste disposal

4. Meals • Morning and afternoon tea will be provided at the Centre • Lunch will be provided for staff working outside their normal work location • Advise special dietary requirements • Lunch - sign on sheet • If in field lunch - “guide $23.60 Orange & Dubbo, $25.90 Wagga” • Dinner - “guide $40.65 Orange & Dubbo, $44.50 Wagga” • reasonable two courses and one or two drinks • meals taken at motel restaurant • book meal to room

5. Site Entry Advice • personal details • emergency contacts • medical questionnaire • dietary requirements • First Aid qualifications • vaccinations • skills questionnaire– licences to be sighted

6. Timesheet / Worksheet • everyone must complete a timesheet • complete on a daily basis • signed by supervisor every day • approved by delegated officer when completed • copy to Logistics after period of work or when worksheet is full • forward to Payroll for payment of OT • keep a copy to transfer LIL to flex sheet • LHPA staff must also complete LHPA timesheets as per Authority requirements

7. Conditions of EmploymentI&I NSW staff • Standard hours: • 35 hpw staff - 8:30am to 4:00pm (30 min lunch) • 38 hpw staff - 7:30am to 4:00pm (30 min lunch) + 1 RDO every 4 wks • Overtime: • must be directed & approved by a financial delegate • paid or taken as LIL at OT rates • unpaid break during OT for 35hpw staff • paid break during OT for 38hpw staff • Travel time: • single time (regardless of weekend or PH) • taken as LIL only (not paid) • max claim 8 hrs per day

8. Conditions of EmploymentI&I NSW staff contd… • Emergency Management worksheet: • for work & travel • commence from when you leave home until when you arrive home • Flex sheet: • flexible working hours suspended • enter 7 hours each day • manually load LIL onto flex sheet

9. Conditions of EmploymentLHPA staff • Use the Emergency Management worksheet and Authority timesheet • Overtime must be directed & approved by financial delegate • Approval to work in another Authority must be given by State Controller & State Management Council • I&I NSW will reimburse Authorities for overtime and Authority vehicle use for staff operating outside their home Authority

10. Conditions of EmploymentOther Agency staff • Use the Emergency Management worksheet and agency timesheet • Overtime must be directed & approved by financial delegated officer • Approval for staff must be given by the State Controller AND the home agency

11. Coordination / Control / Command Centres • SCC State Coordination Centre • Plans and coordinates the plague locust control operations across the State including aircraft contracts, insecticides, communication strategies • Liaise with Minister, Commissioner & APLC • LCC Local Coordination Centre • Liaise with landholders, LHPA, public land managers & community • Conduct surveys • Report to State Coordination Centre • Control air operations • Plan & coordinate local spraying operations • FCP Forward Command Post • LHPA main offices

12. Acronyms • SEOCState Emergency Operations Centre • all emergencies in NSW • Sydney • APLC Australian Plague Locust Commission • Commonwealth, NSW, Qld, Vic and South Australian Govt reps • Control plague locusts that have inter jurisdictional impact • PLMGPlague Locust Management Group • NSW DPI Director-General, Chairman State Management Council Livestock Health and Pest Authorities, President NSW Farmers’ Association • Sets strategic direction for NSW plague locust management • PLCCPlague Locust Consultative Committee • Includes key stakeholders in NSW plague locust management • Advises PLMG on operational policy • IMT Incident Management Team • Consists of the Controller, Planning Manager, Operations Manager & Logistics Manager • SITREP Situation report • produced daily

13. Sections • Control - White • Operations - Red • Planning - Yellow • Logistics - Blue

14. Staying Informed • BRIEFINGS & DEBIEFINGS • Before & after each shift • current situation • what has to be done • who • how • INFORMATION DISPLAYS • continually updated • rosters, maps, accommodation etc • SITREPS & INCIDENT ACTION PLANS (IAP)

15. Section Training • specific job training • detailed OH&S • policies, procedures and associated documents to be adopted to maintain consistency (our business rules) • personal protective equipment (PPE) will be issued and explained • risk assessments to be acknowledged • structured hand-overs • identify right person for the right job • skills matrix

16. Policies and Procedures • Policies and procedures to be adopted • Policies and procedures are sets of instructions - our business rules • Why we need policies and procedures • To maintain consistency with the job • Improve effectiveness • Improve efficiency • Manage risks and improve safety • A procedure details • What we need to do - Application/Scope • What we require to do it - Resources • Risks involved – Warnings, risk assessments, SWMS • How we will do it - Procedure • Additional information - other policies, procedures etc to refer to - References

17. Paperwork • Message/Record of Conversation • Messages are recorded in writing and forwarded quickly • Keep a copy as a personal record • Fax cover sheet • Register of Incoming/Outgoing Faxes • Event Log

18. Task Request Form • request a resource or a task • be specific • what • how many • when • where • how much • authorised • numbered and recorded in the Task Request register in Logistics

19. Travel to and from CentresI&I NSW Staff • WBS Code – see Logistics • approval on task request P R I O R to travel • actual expenses claimed(no sustenance) • retain receipts for meals, taxi or train fares etc • incidental expense allowance – $16.50/day • to cover phone calls home, laundry, toiletries etc

20. Restrictions • No consumption of alcohol or be affected by alcoholwhilst on duty • No illegal drugs • Smoke free zone • Refer media to SCC or Media Officer

21. The Media • Communications Officer at the State Coordination Centre • Normally by invitation of the Locust Commissioner or Media Liaison Unit • Do not answer any questions - refer them to the Media Officer or Locust Commissioner • Treat media courteously

22. Confidentiality • Protect confidential information • Official information must not be used for personal benefit • May cause harm or give an improper advantage • Can undermine the integrity and credibility of the operation

23. Conflict of Interest • During the Term of the Agreement the contractor must not: • act as a consultant to any person who carries on or is involved in any capacity in an activity of business; or • carry on or be involved in any capacity in an activity or business, which may conflict with, or adversely affect the Consultant’s ability to carry out its obligations under the Agreement, and the Consultant agrees to immediately notify I&I NSW in writing if a risk of such conflict arises.

24. Code of Conduct • respect • integrity • ethical • efficiency • discrimination • fairness and equity

25. Taking Breaks • Breaks during shift • 30 mins every 5 hours during work or travel • Breaks between shifts • 8 or 10 hours between shifts • Breaks between rosters • 2 consecutive days off after 7 day shift • either in the response or their substantive position or a combination of both • rest time covered by recreation, flex, extended leave (leave application required)

26. Welfare • Critical incident stress - • NORMAL reaction by a NORMAL person to an ABNORMAL situation • Look after – • self , fellow worker, property owner and family, community • Refer concerns to – • supervisor • personnel staff • Employee Assistance Program - 1800 337 068

27. Reactions to Stress • change in sleep pattern • fatigue • hyperactivity / underactivity • changes in health - appetite/headaches/digestion • difficulty concentrating / solving problems / making decisions • memory disturbance • repetitive thoughts about an incident • flashbacks

28. Occupational Health & Safety …1 • all workers must comply with NSW WorkCover legislation • safety policy for the prevention of work place accidents and illness • must not be breached - NO EXCEPTIONS • who is responsible? everybody • Management • Workers • Visitors • Contractors

29. Occupational Health & Safety…2 • SPECIFIC RESPONSIBILITIES – • if it doesn’t appear safe “DON’T DO IT”! • take reasonable care of the health & safety of yourself and other persons at the workplace • use and care for equipment provided for health and safety - including personal protective equipment • report all work related accidents, illnesses, dangerous near-misses, unsafe working practices or conditions to your supervisor • obey instructions in relation to OH&S • comply with OH&S policies • wear appropriate footwear

30. Accidents / Injury • Work related accidents, injuries and illnesses must be reported IMMEDIATELY to your supervisor • Supervisor to notify SCC IMMEDIATELY • Notification of Injury bookmust be completed • Forms are in triplicate: • Report of Injury Form (white) - goes to State Logistics for all injuries (via line supervision) • 48 Hour Notification form (blue) – goes to State Logistics for an injury or illness treated by a Doctor or time is lost • Report of Injury Form (yellow) – remains in the book

31. Getting to and from work • transport provided from accommodation to work • Department car • hire car • Car pool where possible • no cost to staff • request receipt if using taxis or public transport

32. Motor Vehicles • current drivers licence • hire cars – full licence • no P plate or under 21yr drivers • NSW road rules apply • only persons involved in the operation • no smoking in vehicles • complete Motor Vehicle Running Sheet • fuel cards – place fuel receipt in satchel • what to do in an accident • vehicle is under warranty • employment agency staff – advise employment agency if required to drive vehicle

33. Accommodation • organised by Centre If a relative or friend is sharing your room for a night you are to advise the Logistics accommodation clerk before hand. Additional accommodation charge and meals / drinks are payable by the person. • private phone calls and mini bar expenses at own expense - pay directly to motel • contractors pay for ALL phone calls

34. Non Attendance • Notify supervisor if you are unable to attend work for any reason • Employment Agency staff • Advise Employment Agency, and • Supervisor • Department staff • must be covered by leave application to appropriate delegated officer

35. Cessation of shift / end of Operation • Site Departure Advice completed by everyone at the end of each shift (available from Logistics) • exit interview with supervisor • return assets & keys • copy of completed worksheet to Logistics – ALL personnel • I&I NSW staff - worksheet to HO Payroll (employees responsibility)

36. Thank you we could not do this without you