May not be used without permission from Responsive Learning Technologies info@responsive.net  March 2010.

1. May not be used without permission from Responsive Learning Technologies info@responsive.net March 2010.

2. Welcome to …

3. Setup and Decisions Each team consists of four players: • a retailer, • a wholesaler, • a distributor, • and a factory.

4. Two Games • In the first game, you only see information for your piece of the supply chain. We will most likely run only the first game. • In the second game, you see information for the entire supply chain.

5. Game Time Each game lasts 30 to 50 weeks. Each player makes one decision each week: • The retailer orders cases of beer from the wholesaler • The wholesaler orders cases of beer from the distributor • The distributor orders cases of beer from the factory • The factory schedules production All orders must be eventually filled. If you can’t fill an order with inventory, the order is backlogged until you can fill it.

6. Note Each order takes 2 weeks to get to the upstream player Each shipment takes another 2 weeks to get to the downstream player. Orders flow upstream 1 2 2 1 Shipments flow downstream

7. Information Your game board displays the following information: • dem– actual customer demand that round • order – order placed that round • sched– production scheduled by the factory • brew – work in process at the factory • shipped – goods in transit …and for each player: • Beginning - inventory held when that round begins • Arriving - that round’s incoming shipment • Order In - that round’s incoming Order • Ending - inventory held when that round ends

8. Objective Each week, every player incurs the following expense: • $0.50 for each case in inventory, shown by a positive ending inventory • $1.00 for each backlogged case, shown by a negative ending inventory Beginning + Arriving – Order In = Ending Your objective is to finish with the lowest cost.

9. Player Registration Please enter your Name, Team, and System Password. Player Name Team: Password: Joe Sample Accept Name 1 ^ ****** Enter name Enter access code 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Select a Team Click Accept Select your assigned team number Connecting to Server (eb.responsive.net)… Please enter your Name, Team, and System Password.

10. Notice: the game’s name shares that of the Retailer Game Setup If you aren’t Retailer, select a game and position and Join. Open Games Players If you are Retailer, select a game below and click Activate. The game will appear to your left in the Open Games list. To view the settings, select a game type and click View. Joe Sample Activate New Game Selected Below classic: Joe Sample’s Game R: Joe Sample Game Types: ^ classic Team leader selects Game Type View Game Type …then activates the New Game Position: Team leader plays the Retailer Retailer ^ A new game appears in the list of games for your section Join Unjoin Ready to Play Creating game. Please be patient... You are in a game. If you wish to change games, click Unjoin. Hello Joe Sample! If you aren’t the Retailer, select a game and position to Join.

11. Retailer may “boot” unauthorized players Players Join Game Player is added to the team ***Game start pending*** Open Games Players If you aren’t Retailer, select a game and position and Join. Open Games Players If you are Retailer, select a game below and click Activate. The game will appear to your left in the Open Games list. To view the settings, select a game type and click View. Boot Activate New Game Selected Below Sue Sample classic: Joe Sample’s Game D: Don Sample F: Lisa Sample classic: Joe Sample’s Game R: Joe Sample W: Sue Sample (PLAY) (PLAY) Game Types: (PLAY) classic ^ View Game Type Position: Player joins the selected game Once team is complete… Each player clicks “Ready to Play” to begin game Player selects a role Player selects the correct Open Game Retailer ^ Wholesaler Wholesaler Distributor Factory Wholesaler Join Unjoin Ready to Play Waiting for server to play game ***Game start pending*** Hello Player Sue Sample! If you aren't Retailer, select a game and position and Join.

12. Remember To simulate the effect of a complex supply chain, no communication is allowed during your game!

13. Retailer’s Game Play Timer counts down remaining seconds Incoming shipment received by warehouse dem=4 4 4 order order order order sched brew brew 3 3 =3 Week advances once all players submit their orders Customer’s demand arrives Player chooses an order quantity Retailer Beginning= 4 + Arriving= 4 - Demand= -4 Ending= 4 SUB Wholesaler Beginning Arriving Order In Ending Distributor Beginning Arriving Order In Ending Factory Beginning Arriving Order In Ending …then clicks “submit” WEEK1 3 2 -3 4 shipped shipped shipped shipped shipped shipped 3 Time Left: 60 Beergame: classic It is now week 1. The order for this week is 4. Please enter an order… It is now week 2. Your costs last week were 2.0 The order for this week is 3. Please enter an order…

14. Ending inventory is evaluated Retailer’s Game Play dem=3 3 4 order order order order sched brew brew 3 ? Order moves forward 3 Retailer Beginning= 4 + Arriving= 3 - Demand= -3 Ending= 4 SUB Wholesaler Beginning Arriving Order In Ending Distributor Beginning Arriving Order In Ending Factory Beginning Arriving Order In Ending WEEK2 4 Beginning 4 + Arriving 3 - Demand 3 = Ending 4 • Player considers next order quantity • Only has 60 seconds to enter a • decision for that week • If no change is made, the default order • quantity is equal to the demand • The maximum order quantity is 99 3 3 4 4 Week updates Weekly costs update Full order ships 4 shipped shipped shipped shipped shipped shipped Ending inventory is positive 3 Ending inventory updates to become initial inventory Time Left: 60 Beergame: classic Turn Ends Weekly expense is calculated 4 * $0.50 = $2.00 It is now week 3. Your costs last week were 2.0 The order for this week is ?. Please enter an order… It is now week 2. Your costs last week were 2.0 The order for this week is 3. Please enter an order…

15. Wholesaler’s Game Play Timer counts down remaining seconds Incoming shipment received by warehouse demand order order 4 4 order order sched brew brew 3 5 Week advances once all players submit their orders Retailer’s order arrives Player chooses an order quantity SUB Retailer Beginning Arriving Order In Ending Wholesaler Beginning= 8 +Arriving= 4 -Order In= -4 Ending= 8 Distributor Beginning Arriving Order In Ending Factory Beginning Arriving Order In Ending …then clicks “submit” W E E K 3 3 4 -5 shipped 4 4 shipped shipped shipped shipped 3 Time Left: 60 Beergame: classic It is now week 3. Your costs last week were 4.0 The order for this week is 4. Please enter an order… It is now week 4. Your costs last week were 4.0 The order for this week is 3. Please enter an order…

16. Ending inventory is evaluated Wholesaler’s Game Play 3 demand order order 3 4 order order sched brew brew 3 ? Order moves forward 3 SUB Retailer Beginning Arriving Order In Ending Wholesaler Beginning= 8 +Arriving= 3 -Order In= -5 Ending= 8 Distributor Beginning Arriving Order In Ending Factory Beginning Arriving Order In Ending • Player considers next order quantity • Only has 60 seconds to enter a • decision for that week • If no change is made, the default order • quantity is equal to the Order In amount • The maximum order quantity is 99 W E E K 4 6 Beginning 8 + Arriving 3 - Demand 5 = Ending 6 5 5 6 6 6 Week updates Weekly costs update Full order ships shipped 4 4 shipped shipped shipped shipped Ending inventory is positive 5 Ending inventory updates to become initial inventory Time Left: 60 Beergame: classic Turn Ends Weekly expense is calculated 6 * $0.50 = $3.00 It is now week 5. Your costs last week were 3.0 The order for this week is ?. Please enter an order… It is now week 4. Your costs last week were 4.0 The order for this week is 3. Please enter an order…

17. Distributor’s Game Play Timer counts down remaining seconds Incoming shipment received by warehouse demand order order order order 4 4 sched brew brew 3 8 Week advances once all players submit their orders Wholesaler’s order arrives Player chooses an order quantity SUB Retailer Beginning Arriving Order In Ending Wholesaler Beginning Arriving Order In Ending Distributor Beginning= 6 +Arriving= 4 -Order In= -4 Ending= 6 Factory Beginning Arriving Order In Ending …then clicks “submit” W E E K 5 2 6 -8 shipped shipped shipped 4 4 shipped shipped 2 Time Left: 60 Beergame: classic It is now week 5. Your costs last week were 2.0 The order for this week is 4. Please enter an order… It is now week 6. Your costs last week were 3.0 The order for this week is 3. Please enter an order…

18. Ending inventory is evaluated Distributor’s Game Play 3 demand order order order dem=8 3 4 sched brew brew 3 ? 3 • Player considers next order quantity • Only has 60 seconds to enter a • decision for that week • If no change is made, the default order • quantity is equal to the Order In amount • The maximum order quantity is 99 SUB Retailer Beginning Arriving Order In Ending Wholesaler Beginning Arriving Order In Ending Distributor Beginning= 6 +Arriving= 2 -Order In= -8 Ending= 6 Factory Beginning Arriving Order In Ending W E E K 6 0 Order moves forward Beginning 6 + Arriving 2 - Demand 8 = Ending 0 7 8 0 0 Week updates Weekly costs update Full order ships shipped shipped shipped 4 4 shipped shipped Ending inventory is positive Weekly expense is calculated 0 * $0.50 = $0.00 8 Time Left: 60 Beergame: classic Ending inventory updates to become initial inventory Turn Ends It is now week 7. Your costs last week were 0.0 The order for this week is ?. Please enter an order… It is now week 6. Your costs last week were 3.0 The order for this week is 3. Please enter an order…

19. Finished product enters warehouse …then clicks “submit” Factory’s Game Play Timer counts down remaining seconds order order demand order order order order 4 4 1 3 1 8 =8 Week advances once all players submit their orders Player schedules production Retailer Beginning Arriving Order In Ending Wholesaler Beginning Arriving Order In Ending Distributor Beginning Arriving Order In Ending Factory Beginning= 6 +Arriving= 4 -Order In= -4 Ending= 6 SUB W E E K 7 1 8 Distributor’s order arrives -8 shipped shipped shipped shipped shipped 4 4 Time Left: 60 Beergame: classic It is now week 7. Your costs last week were 2.0 The order for this week is 4. Please enter an order… It is now week 8. Your costs last week were 4.0 The order for this week is 3. Please enter an order…

20. Player considers next order quantity • Only has 60 seconds to enter a • decision for that week • If no change is made, the default order • quantity is equal to the Order In amount • The maximum order quantity is 99 Ending inventory is evaluated Factory’s Game Play order order 3 demand order order order order 3 4 1 3 ? Production moves ahead 4 3 4 Retailer Beginning Arriving Order In Ending Wholesaler Beginning Arriving Order In Ending Distributor Beginning Arriving Order In Ending Factory Beginning= 6 +Arriving= 1 -Order In= -8 Ending= 6 SUB W E E K 8 -1 Beginning 6 + Arriving 1 - Demand 8 = Ending -1 9 Beginning inventory updates to reflect backlogged orders 7 6 -1 -1 Week updates Weekly costs update Ending inventory is negative shipped shipped shipped shipped shipped 4 4 7 Time Left: 60 Beergame: classic Turn Ends It is now week 9. Your costs last week were 1.0 The order for this week is 3. Please enter an order… It is now week 8. Your costs last week were 2.0 The order for this week is 4. Please enter an order… Weekly expense is calculated |-1 |* $1.00 = $1.00 Partial order ships

21. Game’s End A reset button appears dem=4 4 4 order order order order sched brew brew Press to replay The game will end after running a predetermined number of simulated days Retailer Beginning= 4 + Arriving= 4 - Demand= -4 Ending= 4 SUB Wholesaler Beginning Arriving Order In Ending Distributor Beginning Arriving Order In Ending Factory Beginning Arriving Order In Ending WEEK1 ?? 4 shipped shipped shipped shipped shipped shipped Play Again Time Left: 60 Beergame: classic The game is now over. Waiting for results... Press Play Again to start a new game.

22. Players select Unjoin To enter second game • Replay Game If you aren’t Retailer, select a game and position and Join. Open Games Players If you are Retailer, select a game below and click Activate. The game will appear to your left in the Open Games list. To view the settings, select a game type and click View. Activate New Game Selected Below transparent: Joe Sample’s Ga R: Joe Sample Game Types: Team leader selects Game Type transparent ^ View Game Type …then activates the New Game Position: Retailer ^ A new game appears in the list of games for your section Join Unjoin Ready to Play You are in a game. If you wish to change games, click Unjoin. Unjoining game. Please be patient...

23. Third column shows game type All members of donothing always place the default order quantity. Fourth column shows total costs (lower is better) Once your instructor has enabled viewing, you may plot historic order quantities and inventory levels Viewing Results Second column shows team name First column shows class rank 1 2 3 4 5 6 7 network network teamwork donothing teamwork whiplash whiplash transparent classic classic transparent transparent classic 805.0 1010.0 1242.0 1616.0 1734.0 1795.0 2530.0

24. Good Luck !