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Task 2 Let’s see something new in Outlook. [Go to the next slide]

Task 2 Let’s see something new in Outlook. [Go to the next slide]. Imagine that you are using Outlook and are able to view information relating to Wendy Richardson, a new contact. When you hover over her name, you see a contact card [Hit enter].

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Task 2 Let’s see something new in Outlook. [Go to the next slide]

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  1. Task 2Let’s see something new in Outlook. [Go to the next slide]

  2. Imagine that you are using Outlook and are able to view information relating to Wendy Richardson, a new contact. When you hover over her name, you see a contact card [Hit enter].

  3. I’m going to take control of the computer now.I will show you two designsfor the functionality you just saw.You will have 3 seconds to look at the designs, and I would like you topick the one you prefer.

  4. A B

  5. Now let’s talk about both designs for a little bit.1. Please describe the differences between design A and design B2. Do you prefer A or B?3. Why? [Wait to advance to the next slide] A B

  6. Task 3Wendy Richardson is a Project Manager for one of your major Accounts, and you would like to mail a Welcome Kit to her.Find Wendy’s mailing address. Speak out loud: What would you do?[Begin task]

  7. Antoine List

  8. Search Wendy in field Wendy Richardson No matches found for “Wendy Richardson”. Try expanding the scope of this search.

  9. Search Scope Wendy Richardson No matches found for “Wendy Richardson”. Try expanding the scope of this search. This folder This Folder + sub folders All Contact Items

  10. WendySearchResults Wendy Richardson

  11. Task 4Wendy never received your Welcome Kit. You call her and discover that her extension has changed. Update Wendy’s phone number with her new extension x5678.[Begin task]

  12. Next Task 3NoRibbonWendy List

  13. Next Task 3NoRibbonWendyTaskMenu Edit Add to Outlook Contacts Link Profiles… Add to IM Contacts Add to a Social Network Connect a Social Network

  14. Next Task 3NoRibbonWendyRightClickPhone

  15. Next Task 3NoRibbonWendyListRightClickMenu

  16. Next Task 3NoRibbonWendySingleContactInspector

  17. Let’s chat for 5 minutes:1. Do you keep notes for your contacts?2. Where do you keep the notes?3. Do you recall the last time you typed a note? What was the note about?Task 5You wish to record some details of a conversation with Wendy. How would you do this?[Hit enter to start the task]

  18. Next Task WendyNotes1

  19. Next Task WendyNotes2

  20. Next Task WendyNotesInspec1

  21. Task 6 Wendy has transferred to New York and has new contact details: Office Phone: 917. 123.5555 Address: 55 Oak Street, New York, NY 10055 New title: Senior Project Manager Find a way to update her details. [Start task]

  22. Next Task 3RibbonWendyList

  23. Next Task 3RibbonWendyListRightClickMenu

  24. Next Task 3RibbonWendyListRightClickSelectContact

  25. Next Task 3RibbonWendyTaskMenu Link Profiles… Add to IM Contacts Add to a Social Network Connect a Social Network

  26. Next Task 3RibbonWendyEditMenu

  27. Next Task 3RibbonWendyRightClickPhone

  28. Next Task 3RibbonWendyRightClickPhone2

  29. Next Task 3RibbonWendyRightClickAddress

  30. Next Task 3RibbonWendyRightClickAddress2

  31. Next Task 3RibbonWendyContactInspector

  32. Next Task 3RibbonWendyContactInspector2

  33. Task 7Wendy is now working for a different company, Lucerne Publishing. When you update this information, the following screens appear. What would you do?

  34. Next Task Show only facebook phone # Facebook photo and contoso

  35. Task 8Your friend Carole Poland recently got married. Update your contacts with her new last name, Kahn.

  36. CaroleList Next Task

  37. CaroleListRightClick Next Task

  38. CaroleTaskMenu Next Task Link Profiles… Add to IM Contacts Add to a Social Network Connect a Social Network

  39. CaroleContact Next Task

  40. Task 9You have heard that in the new Outlook you can incorporate Wendy’s LinkedIn information to a contact. How would you do this?

  41. Next Task WendySocialConnect

  42. Next Task WendySocialConnectMenu Edit Add to Outlook Contacts Link Profiles… Add to IM Contacts Add to a Social Network Import Contacts and Feeds

  43. SharePoint Add Facebook Add another network

  44. Task 10Wendy has left Contoso and moved to Wyoming to live a simpler life. As her contact details are no longer needed, how would you remove them?

  45. Next Task

  46. Task 11Sabine Royant is a client referred to you and you would like to keep her information available in Outlook. How would you do this?

  47. SabineMail

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