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Questionnaires

Questionnaires. What is a questionnaire?. A set of questions on a given topic A way to collect information not available elsewhere (like opinions or people’s views on a topic) A secondary source of information. Why are questionnaires important?.

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Questionnaires

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  1. Questionnaires

  2. What is a questionnaire? • A set of questions on a given topic • A way to collect information not available elsewhere (like opinions or people’s views on a topic) • A secondary source of information

  3. Why are questionnaires important? • Find out a person’s views and opinions on a specific subject, such as their favourite TV shows or why they should recycle • Be able to find information not already researched on a specific topic, such as the number of young people with a mobile phone

  4. Types of questionnaire • Face to Face

  5. Types of questionnaire • Phone

  6. Types of questionnaire • Post

  7. Types of questionnaire • Internet

  8. Good techniques • Easy to understand questions • Well worded questions to avoid confusion • Test with a friend first • Easy layout like circle answers, tick boxes • Nice design to keep interest

  9. Bad techniques • Avoid personal questions like: “how much money do you earn” • Avoid embarrassing or upsetting questions like: “do you wash regularly” • Avoid biased or leading questions like: “you like chocolate don’t you”

  10. Hypothesis Each questionnaire will need a hypothesis. This will be proved either true or false. This is what you think the questionnaire will show, the question that you wish to ask, or the information you would like to find out. For example: the local council may wish to ask if people recycle, so they can work out whether to put more bin lorries on. Therefore: “The people living in our council are recycling more of their waste so we need more bin lorries” The questionnaire will prove this as true or false depending on the answers given.

  11. Hypothesis Other hypothesis could be: Everybody under 20 owns a mobile phone Only young people watch digital TV Only 5 % of households recycle their rubbish

  12. Question types Questions can either be: • Open: the person can answer in any way they want, with their own thoughts and feelings • Closed: the person chooses from one of several options, normally yes or no

  13. Question types Open questions: • What is you favourite colour? • How does living in Wales make you feel?

  14. Question types Closed questions: • What’s your favourite TV channel? • BBC • ITV • Channel 4 • Channel 5 • Sky

  15. Answering questions People will want to answer in a quick and easy way. Popular choices include: Yes / No Circle answer Tick boxes 

  16. Analysis You’ve designed and created your questionnaire. You’ve given it out and received it back completed….what now? Now you need to analyse your results to see what people think.

  17. Analysis Some times you may need to create a report to show your results. The easiest way to show you results is either: Table Bar graph Pie Chart Or in words

  18. Analysis Table:

  19. Analysis Bar Graph:

  20. Analysis Pie Chart:

  21. Analysis In words: From the question “What is your favourite TV channel”, 4 people said Sky, whilst 3 said BBC, 2 said ITV, 1 said Channel 4 and 0 said Channel 5. This shows that…

  22. Reports Once you have got all your information you will need to present it. The report is the document you give your boss with all your finds, including an explanation of your research findings.

  23. Reports Your report will need: • An introduction. What is the questionnaire about and why? Include your hypothesis • Questions and results. Explain the findings of each questions with diagrams (charts, graphs, tables) • Conclusions. What does your questionnaire tell us?

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