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QUESTIONNAIRES. 1) Provide an introduction, so that the person filling in the questionnaire knows the purpose of your enquiry. 2) Write questions in a sensible order, putting easier questions first. It is important to design a questionnaire so that:.
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1) Provide an introduction, so that the person filling in the questionnaire knows the purpose of your enquiry. 2) Write questions in a sensible order, putting easier questions first. It is important to design a questionnaire so that: • People will co-operate and answer the questions honestly. • The answers to the questions can be analysed and presented. Designing a questionnaire When designing you own questionnaire you should try to follow these rules:
3) Make sure that questions are not embarrassing or personal. How old are you? Tick one box for your age group. 15-20 21-25 26-30 31 + Designing a questionnaire For example, you need to think carefully about questions asking about age or income. Do not ask : A better question is :
4) If possible, write questions so that they have a specific answer. Did you see the Olympics on TV ? Only the best bits No Sometimes Yes Not much Once a day Designing a questionnaire For example : People could answer :
How much of the Olympics coverage did you watch? Tick one box only. None Less than 1 hour a day Between 1 to 2 hours a day More than 2 hours a day A better question would be: Designing a questionnaire Every eventuality has been accounted for and the person answering the question cannot give another choice.
How would you rate the leisure facilities available in your local area? Tick one box only. Excellent Good Satisfactory Poor Unsatisfactory A scale can be used when asking for an opinion. For example, Designing a questionnaire
5) Do not ask leading questions. Don’t you agree that football is the best sport? Which one of the following sports do you like the best? football rugby tennis golf cricket boxing For example, this question conveys a particular opinion, Designing a questionnaire A better question is :
Would you consider yourself to be: Underweight Average weight Overweight How much do you weigh? Suggest a better question This is too personal, also some people don’t know their weight. A better question would be:
Which make of deodorant do you use ? Male: Lynx Adidas Slazenger Other None Female: Sure Impulse Dove Other None Please circle any that apply. Most people use a deodorant, do you ? Suggest a better question This is a leading question and may offend people. A more useful question would be:
How many books did you read last month? 0-2 2-4 4-6 How many books did you read last month? Tick one box. 0-2 3-5 6-8 8+ Suggest a better question The intervals given overlap. Also, if a person has read more than 6 books there is nowhere to tick. A better question would be:
Once you have written a questionnaire it is a good idea to try it out on a small sample of people. This is called a pilot survey. Trialling a questionnaire Note down their responses and use these to refine any questions that are causing difficulty. Do I use a tick or a cross to show the box I want? There isn’t a box to cover my answer. I don’t want to answer this question because it’s too personal. What does this question mean?