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Remote Operations Manager 2007. Andy Papadopoulos. Microsoft Network Infrastructure Partner of the Year 2007. Survey: . Critical Patch Announced Today Corp mandates deployment of patch ASAP a) Who in the room would be doing the work ? b) Who in the room would be responsible to
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Remote Operations Manager 2007 Andy Papadopoulos Microsoft Network Infrastructure Partner of the Year 2007
Survey: • Critical Patch Announced Today • Corp mandates deployment of patch ASAP • a) Who in the room would be doing the work ? • b) Who in the room would be responsible to • management ?
Survey: Who Enjoys ….? Rolling out patches ? Checking event logs on all servers ? Reading 2GB perfmon or other log files ? Justifying to management why I need a new server ? Documenting inventory or system configuration ?
Perception of IT from Mgmt “Bob is the best patch management, log file checker, screen shot taker of configurations on servers … we ever hired …… “ Do we agree that a lot of the functions of IT management are things that we don’t mostly enjoy doing anyway ? What are our changes of getting a big raise in pay ?
Spring 2007 …. • Heavily vested in the Systems Mgmt space for many years. Microsoft awards at a Canadian & Global level • Already serving as an extension to many of our clients IT departments – large and small • How do we leverage the processes from the extensive number of deployments we’ve done over the years – the lessons learned • Why shouldn’t all size organization benefit from these solutions – without the upfront investment – without adding new staff • Enhance existing IT staff skill sets/value, not remove them
Remote Operations Manager • Transition from reactive in-house troubleshooting to proactive co-sourced management • Take burden of constant monitoring and availability off of internal IT staff, freeing them to focus on innovation and development • Focus on helping the business + • Remote Management • from LegendCorp365
Single Remote Site Customer Network LegendCorp 365
Many Clients Client Sites across Canada LegendCorp365
365 | Central Console for all sites Toronto, ON Data Center 1 Toronto, ON Data Center 2 Kelowna, BC Data Center Europe – 2008 Data center
SMH Physicians Association • OHIP Billing System • Patient scheduling – OHIP Card validation • Patient Records/Demographics • 24x7 Monitoring of all servers - 21 • Monthly patch mgmt cycle • Remote access / support • Application Updates • Compliance / Drift - Server run rates
365 | Managed Network • All systems patched • Once per month with validation reporting • All servers monitored 24x7 • Utilizing System Center Essentials or OPS • Monthly Reporting • Inventory/Performance/Compliance • Remote Access Desktop Support • Faster resolution Workstations start at $29/month * Servers start at $99/month *
365 24|7 sales@legendcorp.com 416-465-4540 x333