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Sales Training Seminar. 08/27/2007. Building Your Shutter Confidence. Know Your Product Read handed out material Confidence in our ability as a company Be prepared Know your competition Understand our program. Competitive Info. Norman Shutter Polydesign Skandia Danmier
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Sales Training Seminar 08/27/2007
Building Your Shutter Confidence • Know Your Product • Read handed out material • Confidence in our ability as a company • Be prepared • Know your competition • Understand our program
Competitive Info • Norman Shutter • Polydesign • Skandia • Danmier • Hunter Douglas
Know Your Competitors • Competitor Product • Product Line • Product Material • Competitor Product Price • Competitor Product Delivery Time
Knowing Who Your Speaking To • Understand your shutter market • Competitive brands • Fabrication processes • Dealers strengths • Dealer purchasing power
Be Aware • Grid Pricing • Always Price a Shutter or panel by a specific size • Control The sale
Frame Rail Stile Hinges Rabbeted Stile Tilt Bar Louvers Divider Rail Basic Shutter Components
Polycore Shutters Program • Louver Option • Louver Options • 3 sizes – 2-1/2”, 3-1/2”, 4-1/2” • Frame and Mounting Application Options • Semi-Inside Mount • Inside/Outside Mount • Color Options • 4 Colors – Bright White, Dull White, Off White, Pearl White
Polycore Shutter Program • Assembly Options • Standard Shutters • Arch / Rake • Bi-Pass / Bi-Fold with Track • Sunburst / Eyebrow • Café Style • Double Hung • Hidden Tilt / Tilt Rod
Polycore Shutter Program • Features and Benefits • PVC Aluminum Co-Extruded Materials • 36” Wide Panels • Moisture Resistant • Rigid Structure • Durable Surface Finish • Specialties Offered • Ideal for all Climate • Ideal for areas with high humility
Estimate the Price • How to calculate the Sq-Ft and Price? • Regular Shutters • Specialty Shutters – Arch and Rake • Specialty Shutters – Fan top and Eyebrow • Bi-Pass and Bi-Fold with Track System • Surcharges
Polycore Surcharges • Clear View: $2/sq-ft • Double Hung: $4/sq-ft • Stainless Hinge: $2/pcs • Stainless Staple: $2/panel • Custom Frame Cut: $10/cut • Malibu Frame Outside Mount: $1/sq-ft • Large L Frame: $1/sq-ft • French Door Cut-Out: $150/cut-out
Lexwood Shutters Program • Louver Option • Louver Options • 3 sizes – 2-1/2”, 3-1/2”, 4-1/2” • Frame and Mounting Application Options • Semi-Inside Mount • Inside/Outside Mount • Color Options • 20 Whites • 20 Stains • 720 Design Series • Finish • Sand Blast Finish (Coming Soon)
Lexwood Shutter Program • Assembly Options • Standard Shutters • Arch / Rake • Bi-Pass / Bi-Fold with Track • Sunburst / Eyebrow • Café Style • Double Hung • Hidden Tilt / Tilt Rod
Lexwood Shutter Program • Features and Benefits • 100% Basswood • Custom Hand Made • Wide Selection of Frames • Available Stained or Painted • UV Primer • Specialties Offered
Estimate the Price • How to calculate the Sq-Ft and Price? • Regular Shutters • Specialty Shutters – Arch and Rake • Specialty Shutters – Fan top and Eyebrow • Bi-Pass and Bi-Fold with Track System • Surcharges
Lexwood Surcharges • Clear View: $2/sq-ft • Double Hung: $4/sq-ft • Stainless Hinge: $2/pcs • Stainless Staple: $2/panel • Custom Frame Cut: $10/cut • Malibu Frame Outside Mount: $1/sq-ft • Large L Frame: $1/sq-ft • French Door Cut-Out: $120/cut-out • Standard Stain: $3/sq-ft (Lexwood Premium Only) • Designer Series: $2/sq-ft (Lexwood Premium Only)
How to place an order? • Fax-In • Sales Order Confirmation send via Fax • Web Order • $0.25 off/sq-ft • Sales Order Confirmation send via e-mail • Important!! Always remind customer to update corporate if e-mail address needs to be updated to avoid any order process delay. • Full Turn-Key Service • Self-Measured Installation Service • Only available via web order
Order Process • Case Number Rxxxxx - fax-in with complete order form Sxxxxx – web quotation confirmation • Job Number – Design entry and confirmation • Sales Order – Request 50% deposit • Release Order for Production • Receive Order into Shipping WH inventory • Shipping/Installation Scheduling LTL shipping and Installation order with C.O.D balances require payment commitment prior scheduling • Invoice
Samples • Frame packs – Available Polycore and Lexwood • Color packs – Available Polycore and Lexwood • Sample panels – Availabe Polycore and Lexwood • Sample Bag – Complete sample collection of Polycore and Lexwood • Custom Show Room Display Samples • Display Stand – Coming Soon • Show Case – Coming Soon