Asesu Anghenion Cymorth Gofalwyr Assessing Carers Support Needs

1. Asesu Anghenion Cymorth Gofalwyr Assessing Carers Support Needs Adnodd B – Sleidiau Hyfforddi Resource B – Training Slides Dysg a Datblygiad y Gweithlu Workforce learning and development

2. Aims and learning outcomes Mae'r hyfforddiant hwn yn ystyried: • Asesu anghenion gofalwyr • Cyd-destun a goblygiadau ar gyfer cymorth i ofalwyr • Rhwystrau rhag dynodi gofalwyr • Hawliau gofalwyr i gael asesiad • Cyd-gyfathrebu • Cofnodi • Deall canlyniadau • Adolygu cynnydd This training explores: • Assessing the needs of carers • Context and implications for carer support • Barriers to identifying carers • Carer’s rights to assessment • Collaborative communication • Recording • Understanding outcomes • Reviewing progress Nodau a chanlyniadau dysgu

3. Carers – a definition “Unigolyn sy’n darparu neu’n bwriadu darparu gofal ar gyfer oedolyn neu blentyn anabl.” Oedolyn o ofalwr ydy unigolyn sy’n 18 oed neu drosodd a gofalwr ifanc ydy unigolyn o dan 18 oed “A person who provides or intends to provide care for an adult or disabled child.” An adult carer is a person who is aged 18 years old or over and a young carer is under 18 years old Gofalwyr – diffiniad

4. Carers – a definition (cont’d) Os bydd unigolyn yn gofalu drwy drefniant contract a/neu waith gwirfoddol, yn ôl Deddf Gwasanaethau Cymdeithasol a Llesiant (Cymru) 2014 ni ystyrir eu bod yn ofalwyr Nid yw unigolyn yn ofalwr os ydyn nhw yn y carchar, mewn llety cadw ieuenctid neu wedi ei gael yn euog o drosedd a chyn preswylio mewn adeilad cymeradwy If a person is caring via a contractual arrangement and/or voluntary work they are not a carer under the Social Services and Well-being (Wales) Act 2014 A person is not a carer if they are in prison, youth detention accommodation or have been convicted of an offense and residing in approved premises Gofalwyr – diffiniad (parhad)

5. Adult carers O leiaf 370,000 o ofalwyr yng Nghymru Gofalwr di-dâl yn arbed cyfwerth ag £8.1 miliwn yng Nghymru bob blwyddyn Cymru sydd â’r gyfran uchaf – 12% – o ofalwyr yn y DU At least 370,000 carers in Wales Unpaid carers save the state the equivalent of £8.1 billion in Wales each year Wales has the highest proportion – at 12% – of carers in the UK Oedolion o ofalwyr

6. Young carers and young adult carers Mae amcangyfrifon o’r cyfrifiad yn dangos bod: • 7,500 o ofalwyr ifanc o dan 16 yng Nghymru • 21,000 o ofalwyr ifanc rhwng 16 a 25 oed yng Nghymru • 30,000 o ofalwyr ifanc o dan 25 oed yng Nghymru Estimates from the census show that there are: • 7,500 young carers under 16 in Wales • 21,000 young carers between 16-25 in Wales • 30,000 carers under the age of 25 in Wales Gofalwyr ifanc ac oedolion ifanc o ofalwyr

7. National priorities for improving the lives of carers Helpu i fyw yn ogystal â gofalu Dynodi a chydnabod gofalwyr Darparu gwybodaeth, cyngor a chymorth Supporting life alongside caring Identifying and recognising carers Providing information, advice and assistance Blaenoriaethau cenedlaethol i wella bywydau gofalwyr

8. Life as a carer Ystod gwaith gofalwr Y cynorthwyydd medrus Byd cudd y gofalwr Synnwyr o golled Cariad a gwobr Emosiynau cymysg The scale of the caring role The skiled helper The hidden world of the carer Sense of loss Love and reward Mixed emotions Bywyd fel gofalwr

9. Taith y gofalwr Carer journey Gorffen a symudymlaen Endingandmovingon Dechrau sylweddoli Dawning realisation Mabwysiadu’r rôl Adopting the role Ei wneud Doing it Ei addasu Adapting it Ei gael yn drafferthus Struggling with it

10. Goblygiadau ar gyfer cymorth i ofalwyr Implications for carer support

11. Identifying carers Ffilm– Muhammed, gŵr yn siarad am ei rôl fel gofalwr a pha mor hir bu’n ofalwr cyn dynodi ei hun fel gofalwr Film– Muhammed, a gentleman talking about his role as a carer and how long he was a carer before identifying himself as one Dynodi (adnabod) gofalwyr

12. Identifying carers Ffilm– Gofalwr ifanc yn siarad am ei Nain/Mamgu â dementia y bu’n gofalu amdani heb sylweddoli ei bod hi ei hunan yn ofalwr ifanc Film– A young carer talking about her Nan with dementia who she cared for without realising she was a young carer Dynodi (adnabod) gofalwyr

13. Carers rights to an assessment Rhaidi gynghorau lleol gynnig asesiad i unrhyw ofalwr os yw’n amlwg i’r awdurdod bod angen cymorth ar y gofalwr Mae dyletswydd i asesu anghenion gofalwr waeth beth fo lefel y cymorth sydd ei angen ar ofalwr neu adnoddau ariannol sydd ganddyn nhw neu adnoddau ariannol y person sydd angen gofal Local councils must offer an assessment to any carer where it appears to the authority that the carer may have needs for support The duty to assess a carer’s needs is irrespective of the level of support the carer needs or the financial resources they have or the financial resources of the person needing care Hawliau gofalwyr i asesiad

14. Carer’s rights to an assessment (cont’d) Rhaid i anghenion gofalwr gynnwys asesiad o i ba raddau y gall y gofalwr ddarparu ac y mae'n fodlon i ddarparu (a pharhau i ddarparu) y gofal The carers needs assessment must include an assessment of the extent to which the carer is able and willing to provide (and continue providing) the care Hawliau gofalwyr i asesiad (parhad)

15. Carer’s rights to an assessment (cont’d) Rhaid i’r asesiad ystyried y canlyniad y mae’r gofalwr yn dymuno ei gyflawni Os mai plentyn ydy’r gofalwr, rhaid i’r asesiad asesu’r canlyniad y mae’r bobl sydd â chyfrifoldeb o fagu’r plentyn o ofalwr yn dymuno ei gyflawni ar gyfer y plentyn The assessment must consider the outcomes the carer wishes to achieve If a child is a carer the assessment has to assess the outcomes that the people with parenting responsibility for the child carer wish to achieve for the child Hawliau gofalwyr i asesiad (parhad)

16. Helping carers to prepare – what should they know prior to an assessment visit Helpu gofalwyr i baratoi – yr hyn y dylen nhw ei wybod cyn ymweliad asesu

17. Sgwrs am yr hyn sy’n bwysigWhat matters conversation A what matters conversation refers to a skilled practitioner conversation that starts right at the very beginning of any interaction with the carer. From the front door right to the closure stage Mae sgwrs am yr hyn sy’n bwysigyn cyfeirio at sgwrs ymarferydd medrus sy’n cychwyn ar ddechrau unrhyw ryngweithiad gyda’r gofalwr. O garreg y drws hyd at y cam olaf

18. Eiriolaeth Darparu cymorth a gwneud addasiadau A allai’r unigolyn hwn fod yn profi rhwystrau rhag cyfranogi’n llawn? A ellid eu cynorthwyo’n well i oresgyn rhwystrau? [Addasiadau rhesymol dan Ddeddf Cydraddoldeb 2010] Gellid Gallai Cytuno ar ‘unigolyn priodol’ Oes ‘unigolyn priodol’ – gofalwr, ffrind, neu berthynas – all eu cynorthwyo i gyfranogi’n llawn? Ydyn nhw’n dal i brofi rhwystrau rhag cyfranogi’n llawn? Oes Ydyn Dyletswydd i drefnu eiriolwr proffesiynol annibynnol Nac oes

19. Advocacy Provide support and make adjustments Might this person experience barriers in participating fully? Can they be better supported to enable them to overcome barriers? [Reasonable adjustments under the Equality Act 2010] Yes Yes Agree ‘appropriate individual’ Is there an ‘appropriate individual’ – a carer, friend or relative – that can support them to participate fully? Do they still experience barriers in participating fully? Yes Yes Duty to arrange for independent professional advocate No

20. Cynnig Gweithredol

21. Active Offer

22. Paratoi ar gyfer asesiad fel ymarferydd…Mae’n cychwyn gyda fi Preparing for an assessment as a practitioner…It starts with me

23. Cyfathrebu ar y cyd Collaborative communication

24. Gwerthoedd

25. Values

26. Gwybodaeth: Cromlin newid Welsh Welsh Welsh Welsh Welsh Welsh Welsh Welsh Welsh Welsh

27. Knowledge: Change curve

28. Sgiliau: Pum cam sgwrs dda

29. Skills: Five stages of a good conversation

30. Cwestiynau agored • Bydd cwestiynau agored yn gofyn sut ydych chi’n teimlo? nidbeth ydych chi’n ei deimlo? sy’n gwestiwn caeëdig • Allwch chi? (cwestiwn agored) yn hytrach na ble?(cwestiwn caeëdig) • Dwedwch wrtha i (cwestiwn agored) yn hytrach na ‘Pam?’ (cwestiwn caeëdig)  • Beth ydych chi’n feddwl? (cwestiwn agored) yn hytrach nag 'ydych chi?'

31. Open questions • Open questions will ask how you feel?notwhat do you feel? which is a closed question • Can you? (open question) rather than where? (closed question) • Tell me (open question) as opposed to ‘Why?’ (closed question) • What do you think? (open question) instead of do you?

32. Conversational traps to avoid Trap yr arbenigwr Trap grym Trap datrys problemau Trap y cwestiwn ac ateb Trap 'ie – ond' Trap labelu Trap cyfwynebol Expert trap Power trap Problem solving trap Question and answer trap Yes – but trap Labelling trap Confrontational trap Pethau i osgoi eu dweud mewn sgwrs

33. The 6 levels of listening Gwrando er mwyn: • ‘Dadlau’ • ‘Meddwl am eich cwestiwn nesaf’ • ‘Dangos eich bod yn gwrando’ • ‘Gwrando’n weithredol’ • ‘Deall’ • ‘Helpu siaradwr i ddeall ei hunain’ Listening to: • ‘Argue’ • ‘Think about your next question’ • ‘Demonstrate you are listening’ • Listening ‘actively’ • Listening to ‘understand’ • ‘Help the speaker to understand themselves’ 6 lefel o wrando

34. Adfyfyrio

35. Reflecting

36. Assessment and well-being Asesiad a llesiant

37. Assessment and well-being Asesiad a llesiant

38. Assessment and well-being Asesiad a llesiant

39. Rheoliadau Gofal a Chymorth (Cymhwystra) (Cymru) 2015 – Gofalwyr Mae eu hangen yn un sy’n codi o ganlyniad i ddarparu gofal ar gyfer nail ai pentyn anabl neu am oedolyn sydd ag anghenion yn codi o afiechyd corfforol neu feddyliolm oed, anabledd, dibyniaerth ar alcohol, cyffuriau neu amgylchiadau tebyg eraill • Y gallu i weithredu hunan-ofal neu waith tŷ • Y gallu i gyfathrebu • Amddiffyn rhag camdriniaeth neu esgeulustod • Ymglymiad mewn gwaith, addysg, dysgu neu mewn gweithgareddau hamdden • Cynnal neu ddatblygu perthynas deuluol neu berthynas bersonal arwyddocaol arall • Datblygu a chynnal cysylltiadau cymdeithasol a’r gwaith yn y gymuned • I oedolyn o ofalwr, cyflawni cyfrifoldebau gofalu ar gyfer plentyn • I blentyn, cyflawni targedau datblygu O ganlyniad, ni all y gofalwr ddiwallu’r angen ar ei ben ei hun, na gyda help eraill sy’n barod i helpu, na gyda chymorth gwasanaethau cymunedol O ganlyniad, dydyn nhw ddim yn debygol o gyflawni un neu fwy o ganlyniadau personol heblaw bod yr awdurdod lleol yn darparu neu’n trefnu cymorth ar gyfer y gofalwr neu ofal ar gyfer yr unigolyn

40. Care and Support (Eligibility) (Wales) Regulations 2015 – carers Their need is one that arises as a result of providing care for either a disabled child or an adult who has needs arising from physical or mental ill-health, age, disability, dependence on alcohol or drugs or other similar circumstances • Ability to carry out self-care or domestic routines • Ability to communicate • Protection from abuse or neglect • Involvement in work, education, learning or in leisure activities • Maintenance or development of family or other significant personal relationships • Development and maintenance of social relationships and involvement in the community • For an adult carer, fulfilment of caring responsibilities for a child • For a child, achieving developmental goals As a result the carer cannot meet the need alone, or with support of willing others, or with assistance of services in the community As a consequence they are unlikely to achieve one or more personal outcomes unless the local authority provides or arranges support for the carer or care for the cared for person

41. Assessment document – Adult carers Gwybodaeth am gyswllt sylfaenol a chysylltiadau allweddol eraill (set ddata greiddiol) Effaith y rôl gofalu ar fywyd a llesiant Iechyd y gofalwr – corfforol, meddyliol ac emosiynol Yr hyn mae gofalwyr yn ei wneud – eu tasgau a’u rolau fel gofalwyr Basic contact information and other key contacts (core data set) Impact of the caring role on life and well-being Carer’s health – physical, mental and emotional What the carer does – the tasks and roles they undertake as a carer Dogfen asesu – Oedolion o ofalwyr

42. Assessment document – Adult carers (cont’d) Yr hyn sy’n bwysig iddyn nhw Pa gymorth sydd ei angen Teimladau a dewisiadau gofalwyr am ofalu A ydy‘r gofalwr yn gweithio neu’n dymuno gwneud hynny A ydy’r gofalwr yn cymryd rhan neu’n dymuno cymryd rhan mewn addysg neu weithgaredd hamdden What is important to them What support is needed Carers feelings and choices about caring Whether the carer works or wishes to do so Whether the carer is participating in or wishes to participate in education, training or any leisure activity Dogfen asesu – Oedolion o ofalwyr (parhad)

43. Assessment document – Adult carers (cont’d) I ba raddau mae gofalwr yn gallu bod yn ofalwr ac yn fodlon i fod ac a fydd yn parhau i fod yn gallu ac yn fodlon bod yn ofalwr Perthnasoedd gofalwr Sefyllfa dai gofalwyr Cynllunio mewn argyfwng/wrth gefn Extent to which the carer is currently able and willing to be a carer and whether they will continue to be able and willing to be a carer Carers relationships Carer’s housing situation Emergency/contingency planning Dogfen asesu – Oedolion o ofalwyr (parhad)

44. Assessment document – Young people Gwybodaeth am gyswllt sylfaenol a chysylltiadau allweddol eraill (set ddata greiddiol) Rôl fel gofalwr a gwybodaeth am y sawl sy’n derbyn y gofal Yr hyn y mae gofalu yn ei olygu a’r effeithiau ar lesiant Perthynas rhieni a chysylltiadau teuluol eraill â’r gofalwr ifanc. Ansawdd y berthynas rhwng y gofalwr ifanc â phobl eraill allweddol Basic contact information and other key contacts (core data set) Role as a carer and information about the cared for What caring involves and impacts on well-being Parent and other family relationships to the young carer. Young carer’s quality of relationships to other key people Dogfen asesu – Gofalwyr ifanc

45. Assessment document – Young people (cont’d) Yr hyn y mae gofalwr ifanc yn ei wneud yn ei rôl fel gofalwr Effaith y gofalu ar lesiant Sut maen nhw’n teimlo am eu rôl gofalu (teimlad a dewisiadau – ‘cael eu clywed’) Gwybodaeth ehangach, cymorth a chyngor a allai gynorthwyo’r gofalwr The things that the young carer does in their role of being a carer Impacts of caring on well-being How they feel about their caring role Wider information, assistance and advice Dogfen asesu – Gofalwyr ifanc (parhad)

46. Assessment document – Young people (cont’d) Cryfderau, diddordebau hobïau a chysylltiadau Dulliau positif o ddelio gyda risg Casgliad/datganiad yr ymarferydd A ydy’r plentyn angen gofal a chymorth Yr hyn fydd yn digwydd nesaf Llofnod yr ymarferydd a'r gofalwr Strengths, interests, hobbies and relationships Positive approaches to risk Conclusion/practitioner statement If the child is in need of care and support. What's happening next Practitioner and carer signature Dogfen asesu – Gofalwyr ifanc (parhad)

47. Proportionate assessments Dylai asesiad fod yn briodol a chymesur: Diwallu anghenion cyfathrebu a diwylliannol y person Ystyried yn llawn yr asedau a’r rhwystrau a ddynodwyd yn ystod y sgwrs Siarad gyda gofalwyr ar wahân Asesiadau cyfunol Assessment should be appropriate and proportionate: Meet the person’s communication and cultural needs Consider the assets and barriers identified during the conversation Talk to carers separately Combined assessments Asesiadau cymesur

48. Deall canlyniadau

49. Understanding outcomes

50. After an assessment Fel lleiafswm, rhaid i’r gwasanaethau cymdeithasol ddarparu gwybodaeth a chyngor ar wasanaethau lleol ar gyfer pob gofalwr – yn cynnwys y rhai hynny na ystyrir eu bod yn gymwys ar gyfer cymorth – rhag i’w hanghenion ddatblygu ymhellach At a minimum, social services must provide all carers – including those not considered eligible for support – with information and advice on local services to prevent their needs from developing further Ar ôl asesiad