Enterprise Architecture for Infrastructure network and performance metrics

1. Enterprise Architecturefor Infrastructure networkand performance metrics Ajay Nair MBA (S.Illinois Uni), MURP (CEPT Uni) Bindu B.Tech (kerala Uni), MBA (UCF Student)

2. Agenda 1. Transportation and Enterprise trends 2. Performance metrics for Transit – NextGen! 3. Financial and operational efficiencies 4. Systems and Architecture - considerations 5. Sub-systems and integration 6. Real-time data and decision making 7. Summary

3. 1 Transportation and Enterprise trends

4. going to places • Role of ‘me and my wheels’ in the future • It would continue as mixed-mode of transportation (private & public) • Need for comprehensive management metrics • strong bottom line and service levels • performance metrics – internal and external • benchmarking with competing modes and operators • Did we reach there (efficiently), since mankind started on ‘wheels’ in 4th Millennium BC. • We are still trying to run faster, efficiently individually and collectively to places… for work, play, study, home…. http://www.america2050.org/2009/09/where-high-speed-rail-works-best.html

5. High Speed Travel around the world ! Where and How • Developed anywhere • Deployed anywhere • Distributed workforce • Mobile operations • Mobile management! Video Local Motives

6. Larger Region and Faster Transport - choices • Fewer hours on Inter-state, Inter-city Travel • Dedicated transit corridors and facilities • More transit choices • Flexi fuel cars • Short run electric neighborhood ‘carlet’ • Fast intra-city transits • Inter-modal transit stations • Mixed facility operations – • Remotely (AMI) & human operated systems • Fuel station - alternatives Questions & Answers - timely? • Is that Door open / close? • Is that Gate open / close? • Is that Motor ready ? • when is the next maintenance ? • High-volume at new transit stations and handling ?

7. Public Transportation and Enterprise trends Mixed-mode Transport High speed trends Virtual organization communication corridors mTicketing, mServices Supply-chain Marketing, Media channels Customer relationship e-411, eSupport Center ERP: WorkOrder, Finance, People Emergency Response Flexi Transport Collaboration Tools http://www.america2050.org/2009/09/where-high-speed-rail-works-best.html

8. Enterprise Metrics and systems ! • Function specific systems • High level automation • Costly measurements • Expensive equipments • Asset Scan systems (Storm, fire, manhole) • Enterprise • Web based portals • Mobile personal-ware • Distributed Servers/Cloud • Data marts, eETL, BI • Developed/deployed/managed anywhere • Distributed workforce TCO • Sub-systems • Operation specific • AMI Equipment messaging • Self managed network • Sign Maintenance systems • Street furniture maintenance • Workflow based system • Hierarchic functions • Data and Flow dependency • Delayed data Performance

9. 2 Performance metrics for Transit – NextGen!

10. Transportation Infrastructure and Management Issues Transportation and Performance Indicators Investment Events Management, Controls, Asset Response Decision Resources Maintenance Operations http://www.america2050.org/2009/09/where-high-speed-rail-works-best.html

11. Transportation, Enterprise and NextGen Metrics Enterprise Management Plan Infrastructure network Develop Support Operate Maintenance Measurement Market Customers

12. Financial and operational efficiencies 3

13. Performance Portal • Inventory of projects • Budget utilization rates • cost efficiencies • investment, resource statistics across nodes • Benchmark Network & Nodes (same class) for • Optimum resource use • Investment fund performance • IRR, cash flow, growth rate • Re-investment & performances

14. Balance Sheets • Balance sheet: YTD (t1-t2), trends, forecast • Financial, operational and environmental balance sheet • Efficiency indicators and dashboards for each operational unit City of Knox, Melbourne Victoria

15. Transportation Management Metrics • Business models for HighSpeed transit • Portfolio based investment and operations • New and repeat customer groups • Metrics on Customer loyalty • Information • Customer base analysis • CRM on network, cities and regions • In-memory, search’able, visualization BI features Real-time Facility Sensor and Metrics RFID IPCam IR Sensor

16. M2M/RMI -for corridor segments & facility

17. 4 Systems and Architecture - considerations

18. Life-cycle and evolution – fast! • Manage • Infrastructure • Staff/, comp. • Opr. units • Service, programs • Customer Enterprise • Plan • Master plan • Development controls • Zoning • budget • Measure • Infrastructure • Capacity, • MPMA, PQI, SAI • Services • RCI, VCI • Design • Design versions • Components • Capacity • Service • Links • Implement • Supply-chain • As-built data • Components • Correction/revisions • efficiency • User

19. Infrastructure data (CAD, GIS, DMS, RMI, W/Flow) Enterprise database for Metrics Enterprise Database for Metrics Neighborhood Corridor (As Built) BI Cube? 360 Scan DMS BI Zone+Plan Doc+Photo DSS GIS CAD Survey GIS Region Site Plan City Simulation ERP DMS Doc+Photo Intra-City Infra. Inter-City Infra. CAD Design GIS GIS

20. System design Display boards Mobile Tablet PC PC Finance CRM Materials Operations Supply PgM DSS Maintenance User Web Server Application Server Network Transit Segment iETL/BI Telematics/AVL Data Mart Segment Asset/Facility data Network/Carrier DMS GIS Server Workflow RFID/RMI Data

21. database progression • Design-Development-Transition • CAD based Design file • As built data • Maintenance information • Operation data • data mining and drill reports (up and down) • Data: change of hands ~ data lost Neighborhood When Where What

22. Design & Construction Data Evolution for Enterprise BI • Need for Object based CAD/GIS as-built database on • Facility/Asset evolution to enterprise • spatial database • More sub-systems for mixed-mode transport • Integration of sub-systems to support the same ‘Customer’ • CRM and customer loyalty for Operators • More dynamic mixed-mode OD data • how and which way ‘they’ move’!

23. High speed transportation and business issues Business models for HighSpeed transit mRail CRM systems for transit ERP for crew, maintenance, operations and financial efficiencies Investment portfolio and cost effectiveness Customer base and BI Mega cities and regional volume based OD nodal network as Service Area New and repeat customer mapping/GIS Collaborative media advertisement network IPTv, displays Usage patterns: High speed inter-city/node Mass transport Green intra-city transit http://www.railway-technology.com/contractors/computer/hansecomm/

24. Real-time data and decision making 5

25. Real-time metrics & management • Metrics - dimensions • Functions • Finance • Fleet • Operations • Demand • Supply • Crew • Time • Marketing, deals • Schedule • Customer satisfaction • Trend, BI • Balance sheet, budget Real-time BI, DSS Management Metrics Decisions Controls Resources Network Condition Budget Support Budget Support Operations Customer Statistics Accounting Maintenance

26. Customer mobility changing patterns BI & performance – Flexi Trans! • Collaborative data/metrics and Responses • dynamic capacity by segments and service area • Decision support • Route planning & logistics

27. Sub-system and integration 6

28. Transportation Management Metrics • Information chain • Sensors and direct-data enterprise data integration • Reduce loss and parsing of data • Data Marts for GeoBI • Mobile data & collaboration • Metrics and ETL for decision support system Real-time Facility Sensor and Mterics RFID IPCam IR Sensor Data Mart ETL Data capture forward Management Metrics Data Transmit Sensor

29. Transportation and Enterprise System Real-time Management BI, Controls, Resources and Decision Management Metrics (Origin/Destination Node network) Decisions, Controls, Resources Metrics by Dynamic Segments Simulation DSS Resource Scenario plans Metrics by Dynamic Segments Node 2 Network Node 1 Network Asset Condition Operations Customer Statistics Accounting Maintenance Baseline database

30. Transportation and Enterprise trends • Simulation • Functional, operation simulation • What-if simulation • Physical, systems • GIS-CAD simulations • DSS matrix • Rule tables • Decision trees • Logic database • Collaborative expert systems • Resource support • Functional • Operational • Resource supply chains When Where What Image Credit: American Public Transportation Association

31. Features – we need! order and consistency better logistics industry and networks more accessible supply chains Better efficiency* of a transport system Save transit time, freight cost resources allocation and processes optimization quantitative, objective record of performance build repository of evidence & frameworks * - time, cost, resources, process

32. Summary 7

33. Summary Real-time performance measure Monitoring & direct data acquisition Order and consistency Save transit time, freight cost Rational resources allocation Processes optimization Better logistics & efficiency Record of performance - quantitative, objective Reduce ‘Yesterday’s measure’ issues Timely DSS, resource allocation

34. Thank You Email: ajaykr_nair@yahoo.com Tel: 786-4448442