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Chapter 9 Information Technology Applications for Life. Contents. Information Technology Applications in Education Information Technology Applications in Social service Information Technology Applications in Business I nformation Technology Applications in Government/Public sector
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Chapter 9 Information Technology Applications for Life
Contents • Information Technology Applications in Education • Information Technology Applications in Social service • Information Technology Applications in Business • Information Technology Applications in Government/Public sector • Information Technology Applications in SuanDusit • Information Technology and Innovation Creation
Information Technology Applications in Education • e-Learning (Electronic Learning) • An electronic learning tool including all computer learning forms to support the traditional learning method by using other supporting technologies such as VDO, CD-ROM, Satellite, Computer network, Internet, Intranet • E-learning model normally practice in online system for interactive service • Multimedia presentation to motivate an interesting course
Other titles of e-Learning • Electronic Learning • Computer Learning • Distance Learning • Computer-Assisted Instruction
Hybrid e-Learning Model consists of • e-learning map • On-line e-learning • e-learning group • e-comprehension • e-illustration • e-workgroup
2. Multimedia for Learning • Using computer program to integrate multiple forms (text, graphic, image, animation, audio, video, etc.) for presentation and learning activities • The objective is to support the effective learning processes for the student.
Principle of content designing 1. Content preparation 2. Design all typical contents 3. Design the evaluation questions
3. Virtual Classroom • Virtual classroom supports all learning and teaching activities from everywhere, not limit to in the same room/area. • Functions: to promote the evaluation and participation by using tools which are • online calendar, search tool, online instruction, online grading, examination questions, user interactive via e-mail, instant message, or web board, and FTP
Examples of Virtual Learning Technology 1.Videoconferencing 2.Web conferencing 3.Audio conferencing 4.Wiki: Wikipedia 5.Virtual world: Second life 6.Social network: Twitter, Facebook, YouTube
4. Mobile Technology • Mobile technology includes wireless learning, multimedia, other supporting tools for increase learning dimensions and new experiences • Adaptation of teacher: change teaching role • Increase technology literacy to students • Increase reliable • Advancement of technology infrastructure
Information Technology Applications in Social service • IT with Public health • Administration and Financial management system, such as invoice, receipt, accounting forms, documentation • Clinical system, to facilitate input data and the medical treatment processes • IT infrastructure, to support management and clinical service
IT Applications in Public health • Electronic health record : EHR • Computerized provider order entry : CPOE • Clinical decision support system : CDSS • Telemedicine • Picture archiving and communications system : PACS • Bar coding • Radio frequency identification : RFID • Automated dispensing machines : ADMs • Electronic materials management : EMM • Interoperability
Information systems developed by Ministry of Public Health • Java Health Centre Information System:JHCIS • Hospital Information System:HIS • Geographic Information System: GIS for Medical human resources management
Example of Medical Innovation in 2011 • Alzheimer's disease (AD) diagnosis by AV-45 • Melanoma treatment by Anti-CTLA-4 • Capsule Endoscopy • Asthma diagnosis by Nitric Oxide • Sipuleucel-T vaccine for cancer treatment
2. IT Application in Religions, Cultures and Arts 2.1 Ministry of Culture
Examples of service in Religions, Cultures and Arts • Cultural Data Centre – 4 Categories of data1.Persons and/or Cultural organizations2.Cultural inventions, Ancient places, Cultural arts 3.Cultural styles4.Cultural places by region • Services by Film and Audio Visual Office, Cultural Promotion Department • Ethics and Morals promotion by Religious Affairs Department
Databases about Art and Cultural heritage, Contemporary arts ,Thai tradition Knowledge by Fine Arts Department, Cultural Promotion Department, Contemporary Art and Culture, Bunditpatanasilpa Institute • Tourism Geographic Information • National Archives of Thailand Database • Thai World Heritage Information Centre • Online Dictionaries by the Royal Institute
3. IT Applications in Environment Ministry of Natural Resources and Environment • Public relation information • Water Resources Data Centre by Department of Water Resources • Animal Encyclopedia of Zoological Park Organization • Search Plants by the Botanical Garden Organization • Environmental Law database • ICT Infrastructure and Management Plan
4. IT Applications in Social Service Examples of Social Services • Job acquisition system for the graduates • Social disaster reporting system • Job finding system • Disaster prevention and mitigation system • Social security service system • GIS for social helps and supports • People social benefits database • Social welfare services data • Social development and human security law database
Information Technology Applications in Business • Electronic Commerce: e-Commerce • Electronic transactions for commerce, for instance, selling products or services and advertisement via all electronic channels (television, telephone, radio, internet) • Objective: to reduce cost and increase performance. • Running business without office location, showroom, warehouse, salesperson and solve the limitation of distance and time
Electronic Business • Transformation all business processes (including e-Commerce) into electronic forms via the internet • Business transactions: • Buying and Selling • Business Communication • Documentation and office works • Administration
Security in e-Commerce • Secure Sockets Layer (SSL), Secure Electronic Transactions (SET), Digital Signature, Electronic Signature, Password • Security in organization by install network security such as firewall, encryption, access authorization, scan virus software • Security for customer: use secured web browser, do not disclose personal data, select the encryption web site forcredit card security with Secure HTTP andSecure Sockets Layer (SSL) or “https://”
Electronic Marketing: e-Marketing • Marketing activities by using electronic tools as a media for marketing communication through computer, smartphone, or tablet via internet • Purpose: to do marketing mix directly to the target group and achieve the goal of the organization by using e-Marketing
e-Marketing process: • Determine the objective • Determine the target group • Budget planning • Determine concept and model of selling points • Strategic plan for media, channel, and time • Implement all plans • Measure and evaluate the results
Mobile Commerce: M-Commerce is the commercial activities, information services, advertising, and money transactions which process through mobile devices and telecommunication networks
Mobile Marketing is the novel marketing strategy by applying the mobile technology to be the media for closely and directly communicate with the target group in every time and everywhere and more effective than other media
Mobile Business Model consists of these partners 1. Mobile Internet Service Provider 2.Mobile Content Provider 3. Mobile Portal 4. Mobile Location Broker 5.Mobile Transaction Provider
Example of Mobile Marketing • SMS Marketing • MMS Marketing • Interactive Voice Response Marketing (IVR) • WAP Marketing • Bluecast Marketing 6. Proximity Advertising 7. 2D Barcode Marketing 8. Mobile Blog Marketing
Information Technology Applications in Government/Public sector Electronic Government (e-Government) • Apply ICT as a tool for the government in order to provide better services to people, business sector, and within government sector • Distribute the ICT infrastructure to people with the best quality and protect people’s right from illegal activity • Competitive advantage for joining to ASEAN Community
e-Government cover services in 5 areas Electronic Government (e-Government) • The modern management is oriented towards ICT applications for improve the services and support the economic growth rate in order to motivate the relationship between people and the government sectors. • The target is to increase accessing and improve services which is oriented to 3 parties (people, business sector, and government official)
Electronic Commerce (e-Commerce) • The commercial transactions process via electronic media. • The government provides all ICT infrastructures and services in order to facilitate the e-Commerce, including reformation of the related e-Commerce laws
Electronic Industry (e-Industry) • The empowerment of industrial sector by applying ICT as an important tool. • Objective: to enable the competitive advantage for serving the sustainable economic growth of the country
Electronic Education (e-Education) • ICT infrastructure provided for education services such as telecommunication system, computer system, and internet • Example of e-Education • Course ware • Digital library • Online registration • Online payment • Academic online databases
Electronic Society (e-Society) • Human social activities by the electronic way • Thai society accepts electronic relationship in several forms such as wire and wireless communication, and the internet. • Changing communication format from one way traditional form to two way interactive communication and eliminating the problem of distance and the different time
Model of e-Government 1. Internal e-government 2.Government to citizen (G2C) 3.Government to business (G2B) 4. Government to government (G2G) 5.Citizen to citizen (C2C)
Advantages of e-Government • The development of data access and better service for people to be one stop service and more electronic communication channels • Improvement of service quality by better and more reliable service for faster and transparent service • Superior management information system with clearance authority • Better system to support decision making for the management • Decentralized power to people
Electronic Government Agency (EGA) (Public Organization) has major projects as follows: • Government Information Network (GIN) • MailGoThai • e-Government Portal • Electronic Correspondence Management Services (e-CMS) • Government Security Monitoring • Web site Standard • Government IT Solution
Information Technology Applications in SuanDusit • Virtual library • Internet Protocol Television (IPTV): SuanDusit Internet Broadcasting – SDIB • e-Learning • e-Research • iregis – Online registration system • SuanDusit Mail • SuanDusit Cloud • Web hosting • Virtual Private Network – VPN • Identity Manager – IDM
Identity Manager – IDM (joint systems password management) • iregis – Online registration system • Wireless LAN account – WIFI • SuanDusit e-Mail account • Internet from home via modem • AD-Active Directory System • VPN (Virtual Private network) • Web hosting • e-Book • Personnel management system
Information Technology and Innovation Creation Innovation is the process to create small or big changes by radical or partial into products, procedures, and services in order to present the novel items to the organization in order to create increase value to the customer and create knowledge to the organization. (O’Sullivan and Dooley, 2009)
Research and Development Commercialization Innovation Innovation creation processes
Types of Innovation 1. Product Innovation 2. Service Innovation 3.Process Innovation
Example of Information Technology Innovation • Computer • Internet • Mobile telephone system • Robot • e-Commerce • Social network • Nano computer