The Gartner Hype Cycle for Education Through the Nexus Lens Building the Strategic Technology Map

1. The Gartner Hype Cycle for Education Through the Nexus Lens Building the Strategic Technology Map Dr.Jan-Martin Lowendahl VP, Research

2. Adaptive E-Textbooks Big Data Gamification MOOC Social Software Standards Learning Stack Wireless aaS COBIT Adaptive Learning Citizen Developers Digital Preservation of Research Data BYOD Strategy Student Retention CRM E-Book Readers Open-Source SIS Game Consoles as Media Hubs Self-Publishing BPO SIS International Data Interoperability Standards Mobile-Learning Low-Range/Midrange Handsets Tablets Mashups Affective Computing Open-Source Financials Campus App Store EA Frameworks Lecture Capture and Retrieval Tools ITIL 802.11n Open Microcredentials Web-Based Office Productivity Suites Intellectual Property Rights and Royalties Management Software Social Learning Platform for Education IT Infrastructure Utility Education Tablet Enterprise Architecture Cloud HPC/CaaS Open-Source Learning Repositories Quantum Computing Mobile-Learning Smartphones Hosted Virtual Desktops SaaS Administration Applications Emergency/Mass Notification Services Open-Source Middleware Suites Mashware Unified Communications andCollaboration E-Textbook Cloud Email for Staff and Faculty Virtual Environments/Virtual Worlds From, "Hype Cycle for Education, 2013," 25 July 2013 (G00251104)

3. expectations time Peak of Inflated Expectations Innovation Trigger Trough of Disillusionment Plateau of Productivity Slope of Enlightenment Hype Cycle for Education, 2013A CIO Toolbox Years to mainstream adoption: MOOC Less than 2 years Social Software Standards 2 to 5 years Wireless aaS 5 to 10 years Adaptive E-Textbooks More than 10 years Big Data Gamification Obsolete before plateau Learning Stack COBIT Adaptive Learning Citizen Developers Digital Preservation of Research Data Unified Communications andCollaboration BYOD Strategy Student Retention CRM 802.11n Lecture Capture and Retrieval Tools E-Book Readers Intellectual Property Rights and Royalties Management Software Open-Source SIS IT Infrastructure Utility Game Consoles as Media Hubs Self-Publishing Enterprise Architecture BPO SIS International Data Interoperability Standards Mobile-Learning Low-Range/Midrange Handsets Tablets Mashups Open-Source Learning Repositories Affective Computing Hosted Virtual Desktops Open-Source Financials Campus App Store Emergency/Mass Notification Services EA Frameworks ITIL Open Microcredentials Web-Based Office Productivity Suites Social Learning Platform for Education Education Tablet Cloud HPC/CaaS Quantum Computing Mobile-Learning Smartphones SaaS Administration Applications Open-Source Middleware Suites Mashware E-Textbook Cloud Email for Staff and Faculty Virtual Environments/Virtual Worlds As of July 2013 From, "Hype Cycle for Education, 2013," 25 July 2013 (G00251104) • Off the Hype Cycle: e-portfolio, User-centric IAM, Organization-centric IAM, SOA, Student Enrollment CRM, Open-Source Portals, Social Media in Education

4. expectations time Peak of Inflated Expectations Innovation Trigger Trough of Disillusionment Plateau of Productivity Slope of Enlightenment Hype Cycle for Education, 2013A CIO Toolbox Digitalization The Capabilities: Exostructure Adaptive E-Textbooks Big Data Gamification MOOC Social Software Standards Learning Stack Wireless aaS COBIT Adaptive Learning Citizen Developers Digital Preservation of Research Data BYOD Strategy Student Retention CRM E-Book Readers Open-Source SIS Game Consoles as Media Hubs Self-Publishing BPO SIS International Data Interoperability Standards Mobile-Learning Low-Range/Midrange Handsets Tablets Mashups Affective Computing Open-Source Financials Unified Communications andCollaboration Campus App Store EA Frameworks ITIL 802.11n Open Microcredentials Web-Based Office Productivity Suites Social Learning Platform for Education Lecture Capture and Retrieval Tools Education Tablet Intellectual Property Rights and Royalties Management Software IT Infrastructure Utility Cloud HPC/CaaS Quantum Computing Enterprise Architecture Mobile-Learning Smartphones SaaS Administration Applications Open-Source Middleware Suites Open-Source Learning Repositories Mashware Hosted Virtual Desktops Emergency/Mass Notification Services E-Textbook As of July 2013 Cloud Email for Staff and Faculty Virtual Environments/Virtual Worlds From, "Hype Cycle for Education, 2013," 25 July 2013 (G00251104) • Off the Hype Cycle: e-portfolio, User-centric IAM, Organization-centric IAM, SOA, Student Enrollment CRM, Open-Source Portals, Social Media in Education

5. The Expanding Education Ecosystem Increasing Options and Competition! You AreHere Importance ofExostructure Services Tools Continuous DIY Core Moodlerooms Civitas TexasA&M GeorgiaTech Moodle Udacity 2U StarfishRetention OpenCourseWare/Merlot InternationalBaccalaureate X Adobe Connect CarnegieLearning Intel Corporate U Workday Udemy Kroton OERu StraighterLine Blackboard LiveMocha Open Tapestry MyFit Kno Facebook/Social Banner Tegrity Connections Education K-12 McGraw-Hill AcademicPub NCAT Fronter plugjam FE Pearson HE MS Certification Statistics.com Knewton OpenClass Perceptis Dell "cloud" Apollo G EmbanetCompass Saf-T-Net Gaining Competitive Advantage in the Education Ecosystem Requires Going Beyond Mere Infrastructure to Exostructure (G00251105) HiredHand Context Content Cool Vendors in Education, 2013 (G00250361) The Expanding Education Ecosystem: A World of Choice (G00228925)

6. Higher Education "Business Model" Scenarios —Technological Decisions by Storytelling Perceived Quality Collectively Defined U.K. OpenUniversity Wharton Oxford Udacity Community College Only Us U Everybody's U Scale Exclusive Inclusive Me, Not U All About U Source: "Four 'Business Model' Scenarios for Higher Education: An Introduction to Strategic Planning Through Storytelling" (G00167364) Personally Defined

7. A Nexus of Forces Extreme Networking Pervasive Access Consumerization Security, Privacy Global-Class Delivery "Big" Context

8. The Nexus and Trends in Education Social Learning Open Badges Mobile Learning “Education” Devices Consumerization Security, Privacy MOOC SaaS Admin Solutions Big Data AdaptiveLearning

9. Explaining the Strategic Technology Map CorporateGreen Light. Hot Spot! No New Ideas …"Unsocial Sociability" Immanuel Kant 1724-1804 Improves Institutional ROI Organizational Efficiency People's Choice. Cold Case? Improves Student and Faculty Experience Personal Productivity

10. OSSMiddlewareSuites LectureCapture& Retrieval LearningStack E-BookReaders OpenMicrocredentials SIS DataInteroperability MOOC BPO WaaS OSSFin. OSSSIS COBIT OCIAM SOA FIAM Cloud EmailFaculty SaaSAdmin App Mashups ITIL MobileLearningSmartphone "Cloud" Office Tablet EA Web/App.Hosting SocialMedia Strategic Direction and Timing: Connecting the Dots in the Education HC/STM Mashup Adaptive Learning AdaptiveE-Textbooks CRM, Enroll. CRM, Ret. SISStandards Hype Cycle Color Key Social LearningPlatform LMS Improves Institutional ROI Organizational Efficiency E-Textbook Strategic Services: Digitalized Flexible Learning Service (Learning StackService) Email Improves Student/Faculty Experience Personal Productivity Improves … Remember "Everything Is Relative"

11. Surfing the Perfect Wave

12. Appendix: Top Lists 11

13. Education top 10... (just 5 For now...) • Technology Trends • Big Data(Analytics and Adaptive learning) • Mobile • Cloud • Keeping pace with infrastructure/build an exostructure • Digital Learning Environment(Mashing up a ...) • ... • Digitalization of Education and Research • “Business” Trends • Student Experience • Outcomes-based Learning • Competing for Students in a Globalized Community • New Business Models (Figuring out competition and sustainable funding) • Data-driven decisions • ... • Digitalization of Education and Research

14. From draft of “CIO World in 2014: An Education Perspective” CIO Agenda: Technology Focus – Top spending Education Global Ranking Based on How Many CIOs Cited Each as a Top-Three New Spending Priority for 2014

15. Educause top 10 trends, 2013 (2014 in March) • Access demand • Improving student outcomes • Cloud strategy • IT staffing models • Information security • Funding IT strategically • Sustainable online learning • IT consumerization and BYOD • Using IT transformatively • Analytics to support institutional outcome

16. Educause Strategic Technologies for 2014 • Business intelligence reporting dashboards • Mobile apps for enterprise applications • Mobile app development • Enterprise identity and access management solutions • Learning analytics: Course level • Administrative or business performance analytics • Unified communications and collaboration • 802.11ac wireless networking standard • Virtual desktops or virtual PC applications • Learning analytics: Degree advising

17. Horizon Report 2014 • Fast moving trends (1-2 years) • Online, hybrid, and collaborative learning • Social media use in learning • Mid-range trends (3-5 years) • The creator society • Data-driven learning and assessment • Slow trends (5 years and beyond) • Agile approaches to change • Making online learning natural

18. Horizon Report Educational Technology 2014 • Time-to-Adoption Horizon: One Year or Less • Flipped Classroom • Learning Analytics • Time-to-Adoption Horizon: Two to Three Years • 3D Printing • Games and Gamification • Time-to-Adoption Horizon: Four to Five Years • Quantified Self • Virtual Assistants

19. IEEE 2014 • Mobile cloud convergence will lead to an explosion of new services. • Internet of Things will evolve into the Web of Things, increasing the coordination between things in the real world and their counterparts on the Web. • New analytics tools will emerge to handle the big data deluge and new leaders will emerge in this arena in 2014. • New tools and techniques will bring 3D printing power to corporations and the masses. • Online courses demand new technological approaches. • Mobile infrastructure must catch up with user needs and demands. • New risks and concerns about social network privacy. • Intelligent systems and assistive devices will advance smart healthcare. • Agencies will attempt to tackle e-government interoperability issues. • Scientific cloud computing will further change how science is done to help solve "grand challenges."

20. IBM 5 in 5 • The classroom will learn you. The classroom of the future will give educators the tools to learn about every student, and provide students with a tailored curriculum from kindergarten to high school and on to employment.   • Your local store will be better than a store on the web.  Your local store will use the immediacy of the store experience and proximity to customers to create experiences that cannot be replicated by online-only retail.    • Doctors will use your DNA to keep you well.  Doctors will create individualized treatment plans for thousands of patients based on genome sequencing. • The city will help you live in it.  Cities will better understand in real time how to better manage billions of events occurring within their boundaries to make themselves more liveable and sustainable environments for their citizens.     • A digital guardian angel will protect you online.  Your digital security bodyguard will act as an intelligent agent across all your devices, IDs and transactions to help determine what’s legitimate and what’s not.

21. Recommended Gartner Research • Agenda Overview for Higher Education, 2014 (G00258317) • Hype Cycle for Education, 2013 (G00251104) • IT Market Clock for Higher Education, 2013 (G00251103) • Predicts 2014: Technology Drives Education Toward Transformation (G00258319 ) • The Expanding Education Ecosystem: A World of Choice (G00228925) • The Gartner Higher Education Business Model Scenarios: Digitalization Drives Disruptive Innovation and Changes the Balance (G00247129) • Cool Vendors in Education, 2011-13 • A Quick Look at the Nexus of Forces in Education (G00255220) • A Quick Look at Big Data in Education, 2012 (G00236687) • Gaining Competitive Advantage in the Education Ecosystem Requires Going Beyond Mere Infrastructure to Exostructure(G00251105)