Annual 2019 Human Resources Report

1. Annual 2019 Human Resources Report

2. Taking Care ofYOU, So You Can Care ForOthers!

3. Taking Care of YOU So You Can Care For Others! “Compensation” • 2018 Market Adjustments Awarded: • 2018: 5 job categories for $574,105 • 2018 Clinical Ladder Incentives Awarded: • 119 EE’s • $306,976 • 2018 Annual Merits Awarded: • $1,396,281

4. Taking Care of YOU So You Can Care For Others! Time Off to Refresh! • 2018 ETO Hours Awarded: • $7,973,410 (283,103 hours) • 2018 EIB Hours Awarded: • $706,604 (27,065 hours) • 2018 Bereavement Leave Awarded: • $109,951 Encouraging Wellness! • Wellness Program 2018 • $617,000 in Wellness Credits Awarded to 1,029 Employees

5. Taking Care of YOU So You Can Care For Others! Encouraging Community Service! • Jury Duty 2018 • $9,379 Awarded Promoting Education & Career Advancement! • Tuition Reimbursement 2018 • $196,109 Awarded to 112 Employees • Loan Forgiveness 2018 • $462,022 Awarded to 174 Employees

6. Taking Care of YOU So You Can Care For Others! Encouraging Good Health! • Health, Dental, Vision Plan • $10,058,100 in SRHC Contributions paid to employees in 2018 Promoting Security in Retirement & Beyond! • 401K 2018 • $2,197,743 in Matching Funds Awarded • $1,913,661 in Discretionary Funds Awarded • $116,013 in funds paid for Employee’s to have Life Insurance

7. Taking Care of YOU So You Can Care For Others! Rewarding YOUR Referrals! • Referral Bonuses 2018 • $25,500 paid to employees Promoting Work Experience! • Sign-on Bonuses 2018 • $204,050 paid to employees (physician data excluded) Making Your Transition Smooth! • Relocation Expenses 2018 • $22,230 paid to employees $26,889,134.00 (total benefits paid in addition to base pay)

8. Taking Care of YOUSo You Can Care For Others! More Benefits! • 20% Employee Discount on all SRHC Healthcare Services • Free Mammograms • Employee Pharmacy Low Pricing & Extended hours • Café’ and Gift Shop Discounts • 2 Employee Assistance Programs (Free Counseling) • On-Site Fitness Center • Fun Team Events • Santa at the SteifelTheatre • Nachos Day • Waterpark Family Event • Lean Training • High Deductible Health Plan & HSA • MASA Medical Transport Insurance • Legal Shield / Identity Theft More Benefits! • Leadership Institute • Wellness Program Incentives • New Dynamic Wellness Program • Diversity Committee • Hospital Appreciation Week Employee Meal & More! • Anniversary Awards • Anniversary Banquet • Voluntary Benefits • Popcorn Fridays • T-Shirt Weekends • Aetna Life Essentials Program: • Travel Assistance/ Funeral Concierge • Legal Help/Financial & Estate Planning • Bereavement Counseling • Wellness Discounts

9. Building our Culture! Building a Culture of; Wellness Diversity Patient-Centeredness Growing Great Leaders Employee Voice First, Be A Team!

10. Building our Culture - Wellness! • Challenges – physical, financial, nutrition, life balance, peers, brain, purpose, community, group challenges, individual challenges • Recipes – instructions, nutrition, shopping • Online Courses – weight loss, smoking cessation, healthy eating, exercise/fitness • Articles – fitness, health, weight loss, stress reduction, etc. • 80 Exercise Videos – pick endurance, difficulty, category, equipment • Meal Planner – add food, sort recipes by difficulty, ingredients, prep time • Tracker – nutrition, fitness, weight, sleep, steps, water • Sync Your Device – choose from 28 • Onsite Nutrition Classes – led by Dieticians • Health Coaching – 4 personalized sessions • Dietician Consults – Telemed Option • Pharmacy Consults – managing meds, etc. • Team Challenges • Onsite Exercise Classes • Annual Wellness Fair

11. Building our Culture – Diversity! The purpose of the Diversity Committee is to bring together members of Salina Regional Health Center in diversity outreach initiatives to educate and develop well-rounded cultural awareness across the organization. 2019 plans include celebrating one element of diversity each month of the year! April: Easter (Christian holiday) May: International Diversity June: LGBT Pride July: International Day August: Bon Festival – (Buddhist holiday) September: National Hispanic Heritage October: National Disability Awareness November: Veteran’s Day December: Hanukkah (Jewish holiday)

12. Building our Culture – Patient Centeredness! • Total Patient Experience training • Total Patient Experience training Healthstream video • Patient Experience Orientation Training Workshop • 4 Disciplines of Execution WIGs System-wide Strategy • Rounding regularly on WIG meetings • Reformed and Expanded to a Multi-Disciplinary Patient Experience Team • Transition to Press Ganey • IT Meditech Expanse System Integration • Patient Advocacy Team

13. Building our Culture – Growing Great Leaders! SRHC 2018 Leadership Institute Programs • Leadership Insights Series • Leadership Webinar Lunch ‘n Learns • Quarterly Mini-Learning Workshops • Healthcare Leadership Enrichment Certificate Program • New to Leadership Certificate Programs – Part 1 & 2 • The 5 Leadership Voices Workshop – GiANTWorldwide • Conflict Without Casualties Workshop – Next Element • DISC - The Art of Working With People Workshop – Fred Pryor • Organizational Talent Management – (Succession Planning Program) • Linking Leaders Mentor Program • Professional Executive Coaching • First 90 Days Program • New Leader Orientation • Leaders Pryor Learning Program • Lean Lunch ‘n Learn Series

14. Building our Culture – Growing Great Leaders! SRHC Leadership Institute - New in 2019! • Hospital Leadership Certificate Program – Lyle Kay, 2 Groups of 24 • Managing Morale Day Workshop – Bill Johnson, University of KS • Recruiting in Time of Low Unemployment – Mike Henke, Inc. • Innovative Leadership to Increase Engagement 2 Day Workshop - Mike Henke, Inc. • Key to Me: Adaptive Communication for Different Personality Types Day Workshop - Nate Regier, Next Element • Emotional Intelligence Day Workshop - Fred Pryor • The 5 Gears: How to Be Present & Productive Day Workshop - Jessica Rimmer, GiANTWorldwide • Crucial Accountability Day Workshop – David Nelson, Vital Smarts • Leadership Secrets: The Head, Hands, Heart and Soul of Leadership3 Day Workshop – HR, Annette Suppes & Brenda Cox • Identifying Sexual Harassment in the WorkplaceWorkshop – HR, Kim Stumpf & Mattie Reveles • The Art of Feedback Workshop – HR, Jodi Brown & Felicia Batiste • The 7 Keys of an Extraordinary Leader, FUN as a Competitive Advantage, Superbosses How Exceptional Leaders Master Talent, Leading with Compassionate Accountability - Flash Webinars

15. Building our Culture – Growing Great Leaders! 2018 Leadership Institute Successes! • Learning Session Participation • Goal = 480; Exceeded goal at 1278 • Percent of Leader Participation • Goal = 75%; Exceeded at 93% • Leader Level Certifications • Goal = 50; Exceeded at 216 • Internal Movement Rate • 7% of workforce advanced in 2018 (140 employees) • Professional Executive Coaching - 3 Leaders • Linking Leaders Mentor Program • 9 Mentor Pairs or 18 Participants (48 Mentees to date) • First 90 Days Program - 1 New Directors • New Leader Orientation - 8 New Leaders • Fred Pryor Career Track – 30 Participants • Organizational Talent Management Program – 23 Participants (20 of 23 Promotions or 87%) • Cost Per Leader - $188.72per leader annually OR; $33.96per class per individual

16. Building our Culture – Employee Voice! Opportunities For Employees To Have A Voice! Patient Experience Committee WIG Process Wellness Committee Diversity Committee FUN Team Meditech Expanse Teams Leader Rounding, HR Rounding, Administrative Rounding CNO Meetings with New Staff CNO / CHRO Meetings with Teams

17. Building our Culture – First, Be A Team! MIc

18. Employee Growth OpportunityNEWSRHC CMA Apprenticeship Program! 1st Medical Related Certified Apprenticeship Program in the State of KS! SRHC CMA Apprenticeship Program GROWING OUR OWN! Purdue University Partnership KS Workforce & Department of Labor Partnership 20 Graduate CMA’s by 2021 6 Current Students Purpose: To create a supply of CMAs in support of Physician Clinics Medical Assistant is the fastest growing medical profession in the Nation! For More Information – Contact Human Resources

19. SRHC 2018 Workforce Summary Total Cost of FT/PT Turnover $12.2 M Total Cost of RN Turnover $4.2 M Top Turnover Reasons: New Job 27%, Moved 13%, Personal 13%; Retirement 7%

20. SRHC 2018 Workforce Summary Building our Workforce! Building our Culture! Building our Leaders! hr Hearts for People Minds for Business