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Driving profitability through HR Agenda: PepsiCo experience. David Souperbiet HR Vice-President, PepsiCo in Russia. PepsiCo in Russia. The biggest food & beverage company In Russia since 1 959 Investments in Russia economy about $ 1 0Bln 40 plants 25 thousand employees
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Driving profitability through HR Agenda: PepsiCo experience David Souperbiet HR Vice-President, PepsiCo in Russia
PepsiCo in Russia • The biggest food & beverage company • In Russia since 1959 • Investments in Russia economy about $10Bln • 40 plants • 25 thousand employees • 10 out of20 biggest F&B brands in Russia
Driving profitability through employees engagement • “Employee Engagement is a measurable degree of an employee's positive or negative emotional attachment to their job, colleagues and organization that profoundly influences their willingness to learn and perform at work.” • Engaged employee: • Is satisfied with his/her company as a workplace • Has a feeling of personal accomplishment • Is committed to the company (is not willing to jump the boat) • Put more effort into his/her job than is required to help company succeed Engagement at PepsiCo High-engagement workplaces have: 63% 50% 27% difference in shareholder return (Hewitt Associates) higher sales (Gallup) higher profits (Towers Perrin)
PepsiCo’s Engagement strategy is based on “universal” engagement drivers and regular measurement Internal communications to take employees with us and make their job meaningful Recognition to make our people feel valued Manager Quality to make our people processes meaningful for each employee • About emotions not money • About appreciation not incentives • Focus on on-the-spot recognition by managers: • Tools for managers to make recognition every day (25% employees covered) • Promoting “thank you” culture • Communicating and celebrating wins & heroes • Transition programs for managers (First Time Manager, Leader of Managers, etc) • Leadership forums • Programs for managers: Diversity & Inclusion workshops to embed inclusive leadership; Coaching Manager, etc. • Manager Quality site • Manager Quality award & success stories • Two types of tools: • centralized (Ezzy-portal & newspaper); • decentralized & two-way (“communicating manager” concept; infopacks, town hall meetings, round tables, managers’ letters, breakfasts, etc) • Two focuses: business strategy & performance; cultural attributes (Values) Measurement & follow-up: regular (every other year) organizational health survey (95% of employees participate) & down-to-top action planning process
Thank you! David Souperbiet David.souperbiet@pepsico.com + 7 (495) 937 5005 Узнайте больше о нас на www.pepsico.ru