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GROUP 5 HUMAN NETWORKING. Sheetal Agrawal Kyle Noori Bhaumik Shah Michael Jacoby. SYSTEM REQUEST FORM. Project Sponsor: Dr. Naveed Saleem CEO of HumNet Inc Phone: 111-222-8888 Email: saleem@uhcl.edu. BUSINESS BACKGROUND.
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GROUP 5HUMAN NETWORKING Sheetal Agrawal Kyle NooriBhaumik Shah Michael Jacoby
SYSTEM REQUEST FORM Project Sponsor: Dr. NaveedSaleem CEO of HumNet Inc Phone: 111-222-8888 Email: saleem@uhcl.edu
BUSINESS BACKGROUND • HumNet Inc is a company which was started in 2005 and is headquartered in Houston. • The company offers a web based service to its users • A simple web based question & answer forum where users can post their questions on the site and get answers from other users • The main goal of our company is to give correct and accurate information to our users • The company has been successful in attracting 20,000 unique web users • The total revenue of the company derived mainly from web advertisements is approximately $90,000.
BUSINESS NEED • Improve market share through increased Expert and customer interactions • To connect Experts with Information Seekers in a timely manner within their area of expertise and region • To Increase earning opportunity for experts • Increase revenues by earning percentage share every time an expert charges an information seeker • Improve customization of expertise supplied to information seeker • Establish online marketplace for services and information delivery. • Reliable place to search for personalized expert services
BUSINESS REQUIREMENT • Provide user friendly and simple interface and easy navigation system for users • Simple and easy registration system for users (username, password and email) • Expertise area searchable by region and area of expertise • Review and rating capability for experts by users • Opportunity for experts to charge for their specialized skills/knowledge as against free Question & Answer boards. • Secure money transactions using PayPal and communication using Skype and online tools.
BUSINESS VALUE • Earning revenue(%) every time an expert charges to an Information Seeker. • Benefit to all stakeholders – Information Seeker, Experts and Company • Increase in number of users by implementing unique system • Increase brand awareness • Increase revenue by getting more advertisements • Increase Customer satisfaction • Expand company operations • No additional cost for users
SPECIAL ISSUES OR CONCERNS • Individuals trying to inflate their own ratings • Risk associated with developing/introducing entirely new system • Portal launch within next six month by December 2010 • Estimated funding is $500,000 • System should be compatible with different browsers • System should be up 24 x 7 • System should have secure Money transactions • Personal Information Security • Only registered users can participate according to the proposed System