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Housing Management The Cost and Impact of House Fires

Housing Management The Cost and Impact of House Fires. Kirsty Fotheringham Housing Manager, New Gorbals HA. Introduction . Background Information to Riverside Area The day of the Fire The immediate Response The Human Factor The Financial Factor The overall Impact .

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Housing Management The Cost and Impact of House Fires

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  1. Housing Management The Cost and Impact of House Fires Kirsty Fotheringham Housing Manager, New Gorbals HA

  2. Introduction • Background Information to Riverside Area • The day of the Fire • The immediate Response • The Human Factor • The Financial Factor • The overall Impact

  3. Background – Riverside Gorbals The Riverside Area • 4 Multi-storey Flats and deck access flats, 420 properties • 77 flats in each multi-storey block • Unique MSF design, 65 maisonette flats in each block • Mini Regeneration Area - £16.5 million planned investment

  4. Tuesday 15 December 2009 Riverside the Gorbals Completed Works £11.7 million • £6.5 million fabric upgrade of MSFs • £2.5 million fabric upgrade of Low rise • £2.7 million kitchen, bathroom, rewire and central heating Outstanding Work Planned work • £2 million Internal refurbishment • £2.8 million Environmental upgrade

  5. Wednesday 16 December Day of the Fire

  6. Wednesday 16 December Day of the Fire

  7. Wednesday 16 December Day of the Fire

  8. Wednesday 16 December Day of the Fire

  9. The Immediate Response • 3.00 am - Fire at 83 Waddell Court • Fire Brigade called and fighting fire • Police on site • Housing Manager contacted • Building partially evacuated • 7.30am Emergency plan activated • Agency working – Glasgow City Council, NHS, Scottish Ambulance service • Local housing staff contacted • Local Sports Centre set up for Emergency Shelter • Full Building evacuated • 4.00 pm Update • Fire out, lifts not working • No Access to flats • Started Interviewing tenants about temporary accommodation • 10.00 pm Update • All temporary accommodation provided • Emergency Centre closed

  10. The Aftermath Assessment • Wednesday 16 December 2009 • 18 tenants returned to homes • 59 tenants not allowed back – 31 care of and 18 temporary homeless flats • no visitor access to blocks • 2 flats burned to shell • 10 flats smoke damaged • 12 flats water damaged • Thursday 24 December 2009 • 19 tenants still not in homes • 12 in temporary accommodation • 5 care of friends and families • Access to blocks restricted • Accompanied access by housing staff to 17 flats

  11. The Human Impact • Fire Day • People in nightclothes, some without shoes • No money or personal belongings • Babies with no nappies, food, clothes – 1 day old baby just out of hospital • One fatality, 2 members of household released from hospital to emergency centre • During day 6 month old baby hospitalised due to smoke inhalation • Emergency food packages and clothing • Temporary Accommodation out with Gorbals, unfamiliar places • Realisation of so many vulnerable tenants within block – 25% with drug or alcohol dependency • After • GHA issued emergency vouchers and food packages • Donations from individuals, local shops, facilities and agencies • Emergency Shop set up in local office • Staff transporting people back to temporary accommodation • Long term decants travel costs provided • Emergency storage required for worst affected houses • 76 of 77 tenants with no House Content Insurance • 2 families lost all personal belongings • Repair contractor, City Building staff carried all material up 14 flights of stairs • Emotional and traumatic event

  12. The Financial Impact • Emergency Remedial work in all 4 blocks • Replacement of 40 security house front doors • Removal and storage costs £6,000 • Lost Rents £45,000 • 10 tenants out homes for 10 weeks • - 6 tenants rehoused • - after 6 months in temporary accommodation • - 3 tenants returned – 11 months after fire • Electrical Meter Costs £7,000 • Travel Costs - £750 for one family alone • Reinstatement work £1 million • Additional remedial works – Fire investigation £1 million + • Plus intense staff involvement

  13. One Year Later November 2010£2 million +

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