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Accelerate upgrades & reduce risk by partnering with Bentech experts. Customers Who are with Bentechu2019s OpenText Professional Services-led upgrades or other implementation projects reported a 75% reduction in inquiries to customer support.<br>
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Ample Capabilities of Upgraded Ample Capabilities of Upgraded OpenText OpenText Exstream Exstream Upgrading to the latest version of OpenText Exstream can bring several benefits and improvements to your organization's customer communications management processes. While the specific changes and enhancements can vary depending on the version you are upgrading from and the latest version available, here are some general outcomes you can expect: 1. New features and functionality: 1. New features and functionality: Upgrading to the latest version of OpenText Exstream often introduces new features and enhanced functionality. These could include advanced personalization options, improved template design capabilities, expanded integration possibilities with other systems, enhanced omni-channel delivery options, or upgraded analytics and reporting capabilities. 2. Enhanced user experience: 2. Enhanced user experience: Upgrades often focus on improving the user interface and overall user experience. This can include a more intuitive interface, simplified workflows, and better usability, making it easier and more efficient for users to create, manage, and deliver customer communications.
3. Performance and scalability improvements: 3. Performance and scalability improvements: Upgrading to the latest version can lead to performance enhancements and increased scalability, allowing you to handle larger volumes of customer communications and deliver them more quickly and efficiently. 4. Security and compliance updates: 4. Security and compliance updates: The latest version of OpenText Exstream may include security enhancements to protect sensitive customer data and ensure compliance with industry regulations and standards. This can help safeguard customer information and maintain data privacy. 5. Bug fixes and stability improvements: 5. Bug fixes and stability improvements: Upgrading to the latest version often addresses issues and bugs found in previous versions, providing a more stable and reliable platform for managing customer communications. 6. Vendor support and updates: 6. Vendor support and updates: By upgrading to the latest version, you can ensure that you receive ongoing support from OpenText and access to future updates, patches, and new features as they become available. This helps to keep your customer communications management system up to date and aligned with evolving business needs. 7. Advanced Document Design: 7. Advanced Document Design: Upgrades may introduce new features and tools for document design, allowing for more sophisticated and visually appealing communications. This could include advanced typography options, layout enhancements, interactive elements, and support for multimedia integration. Accelerate upgrades & reduce risk by partnering with Bentech experts. Customers Who are with Bentech’s Bentech’s OpenText Professional Services-led upgrades or other implementation projects reported a 75% reduction in inquiries to customer support. Let our experts work with your in-house teams to assess your current environment and prepare recommendations for a successful upgrade, whether on-premises, in the cloud or in a hybrid environment. To learn more about OpenText Exstream23.2, check out our Services page Services page, or Contact us Contact us directly.