Off-Site

1. Figure 2-1, Focus Group Off-Site Timeline Send Background Materials Deconflict Schedules Send Invites - 60 days - 45 days - 30 days - 20 days - 10 days - 5 days Off-Site Determine Attendees Select Location Select Facilitator CEO Letter Conduct Off-Site

2. RESOURCES What resources and equipment do we need to execute our mission? STAKEHOLDER To achieve our vision, how must we look to our stakeholder? INTERNAL PROCESSES To satisfy our stakeholders, which processes should excel? LEARNING AND GROWTH To achieve our vision, how must we learn, grow, and improve? Vision POAM POAM Objectives Objectives Objectives Objectives Measures Measures Measures Measures Targets Targets Targets Targets POAM POAM Figure 2-2, Balanced Scorecard

3. Provide the best value end to end medical solutions to meet the customer’s needs Vision Provide medical distribution services to meet global requirements Mission Ensure ethical environmental standards in everything we do Guiding Principles Institute mission focus processes Goals Develop collaborative end to end processes Goals Objectives Reduce redundancy by 85% and improve execution time by 90% within two years POAM Figure 2-3, Cascading Goal Pyramid

4. Urgent Not Urgent Urgent and Important Important but not Urgent Important Urgent but not Important Not Urgent and not Important Not Important Figure 2-4, Stephen Covey Time Management Matrix

5. Figure 2-5. Strategic Perspective Linkage

6. Table 2-1, Strategic Perspective Worksheet

7. Table 2-2. CARVER Matrix

8. “Least is Best” • Table 2-3. Decision Matrix

9. Table 2-3. Goals and Objectives Differences