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Accepting Credit Cards and PCI Compliance. What are the Requirements? Information Session. Agenda. Who Key Players What PCI Compliant Why World events When Now Where All campus How Education/Work. Who Key Players. Moneris Solutions
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Accepting Credit Cards and PCI Compliance What are the Requirements? Information Session
Agenda • Who Key Players • What PCI Compliant • Why World events • When Now • Where All campus • How Education/Work
Who Key Players • Moneris Solutions • PCI Security Standards Council (who oversee the Payment Card Information Data Security Standards (PCI DSS)) • Merchants - MUN and MUN Depts
Who Moneris Solutions • Moneris Solutions is a joint investment between RBC Royal Bank and BMO Bank of Montreal that was launched in December 2000. • Transaction processing is their business; VISA, Mastercard, Debit • They provide a full range of service and products from point of sale terminals to full e-commerce solutions.
Who PCI Security Standards Council • Founded in 2006 by some of the largest credit card companies including VISA and Mastercard • Responsible for PCI Security Standards • The payment card companies themselves would levy any fines and penalties that arise due to non compliance.
Who Memorial University • We accept credit cards • We are required to be PCI DSS Compliant
What Payment Card Information Data Security Standards (PCI DSS) • Started by combining VISA and Mastercard account and cardholder security programs • The result is a set of 12 requirements
Why How did we get here? • The electronic age makes merchants the new target for financial fraud • Lax security by a merchant enables criminals to steal and use consumer financial information from payment card transactions and processing systems
Why Fraud • Sony admitted that the personal details of 77M users were hacked. • Winners and HomeSense parent, TJX Co. lost millions of customers information to hackers. • Brock University lost personal information of donors to unauthorized access.
When Timing • MUN has been “working” on this since 2007 • Still working towards total compliance
Where At MUN Who is responsible? • Everyone (locally to a dept; or centrally) • Person who handles the hardware (credit card machine) • Person who accepts a credit card as payment • Person who designs a web page to accept credit cards • Person who looks after MUN’s databases • MUN’s Security Officer
How What to Secure? • Electronic connections/transmission • Hardware – Machines • Electronic storage of records • Paper based storage of records
How Types of Connections • Connectivity (central responsible) • Telephone lines • IP lines over the internet • Virtual terminal • Pin pads (connected to a computer)
How Hardware – Machines • Security of Hardware hand held machines • It must be secure (locally) • Used properly (swipe; chip) (locally) • Up to date technology and security (centrally)
How Electronic storage of records (Centrally) • Credit card numbers; CVC’s • Current system do not “capture” these details • Do not “manually” capture”
How Paper based storage of records • Credit card numbers; CVC’s • Never maintained (locally) • If written down; ensure in secure place until shredded or at cashiers office (locally)
How Awareness Face to Face • Suspicious customer behaviour • Card security features and • Proper processing procedures • Code 10 authorizations
How Credit Card itself • All cards are designed with special security features to deter counterfeiting and alteration. • When you are presented with a card, look for the following elements: • On the front • Verify the match of print and embossing • Embossing • Hologram • Valid Date • Compare account numbers • On the back • Signature panel • Signature
… nothing is more important than keeping your customer’s payment card data secure
Questions/Comments/Concerns? Contact: Heather Whelan hjwhelan@mun.ca 709-864-4391