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Don’t Get Stung by Conflict:

Don’t Get Stung by Conflict:. Overarching Approaches to Handle Conflict. Introductions . Name If you were an animal, what animal are you and why? Please feel free to make your comments throughout the presentation, and respect others when they talk (to AVOID conflict). Sources of Conflict.

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Don’t Get Stung by Conflict:

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  1. Don’t Get Stung by Conflict: Overarching Approaches to Handle Conflict

  2. Introductions • Name • If you were an animal, what animal are you and why? • Please feel free to make your comments throughout the presentation, and respect others when they talk (to AVOID conflict)

  3. Sources of Conflict • Facts • Goals • Methods of completing tasks • Values

  4. Food for thought • Conflict is neither good nor bad- harmony is not always good. • Why? • In conflictual situations, everyone has choices. What are some choices you have in conflict?

  5. Conflict Management Techniques Different persons learn different ways of managing conflict. The strategies you use to manage conflicts may be quite different from those used by your friends and colleagues. This exercise gives you the opportunity to increase your awareness of what conflict strategies you use and how they compare with the strategies used by others.

  6. Conflict Management Inventory • Please complete the Inventory: How do You Act in Conflict? • Work by yourself • Score your questionnaire by using the table that follows. • This will help us start a discussion of how you see your conflict strategy.

  7. Collaborating – OwlsI win, you win • Teamwork and cooperation help everyone achieve their goals while also maintaining relationships • When to use • High level of trust • “Ownership” of solutions • Willingness to change • To work through animosity

  8. Compromising – FoxYou bend, I bend • Winning something and losing a little is OK • Serves the “common good” • When to use: • Peers are equally committed to different goals • Saves time with intermediate settlements • Goals are moderately important

  9. Accommodating – Teddy BearI lose, you win • Working toward a common goal • When to use: • When the issue is not as important as the relationship • When you are wrong • When you know you cannot win • Harmony is extremely important

  10. Competing – SharkI win, you lose • When goals are extremely important, one must fight to win • When to use: • When you know you are right • Time is short and a decision is needed • When you need to stand up for your rights

  11. Avoiding – TurtleNo winners, no losers • This is not the right time or place to address this issue • When to use: • Conflict is small and relationships are at stake • When you are counting to 10 to cool off • When more important issue are pressing • When you are too emotionally involved

  12. Closing Thoughts • Don’t ignore conflict; address it • Don’t exaggerate conflict; solve it with the least possible publicity and public scrutiny • Don’t abandon conflict; pursue it to resolution • Don’t fence yourself in by a conflict; taking two or three witnesses requires that you are also open to reproof and correction • Don’t recycle conflict; once resolved, let it go and get back to you life • Bruce Barton in “Matthew” section of Life Application Bible Commentary

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