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A Program Evaluation. Math Tutoring Center Services. Math Labs Conference Michelle R Heckman Presented 08/07/2009. Overview. What is a program evaluation? Why evaluate services? Who would evaluate my services? Discussion. Introduction. Purpose Supporting Literature. PURPOSE.
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A Program Evaluation Math Tutoring Center Services Math Labs Conference Michelle R Heckman Presented 08/07/2009
Overview What is a program evaluation? Why evaluate services? Who would evaluate my services? Discussion
Introduction Purpose Supporting Literature
PURPOSE • To review services for Math Tutoring Centers to ensure student needs and learning outcomes are being met at standards created by the “association” • Review current services, make recommendations for improvements, plan for future services
Supporting Literature University of Florida Counseling Center http://www.counsel.ufl.edu/selfHelpInformation/academicAndCareerConcerns/developing_math_confidence.aspx Carroll, C. (2009). Developing math confidence. Retrieved April 15, 2009, from http://www.counsel.ufl.edu/selfHelpInformation/academicAndCareerConcerns/developing_math_confidence.aspx Curran, F. (1977). Accountability in tutorial programs. Miami University, Middletown: Fennell, F. (. (2007). "I was never good in math, either" The National Council of Teachers of Mathematics. National freshman attitudes report(2006). . Iowa City, IA: Noel-Levitz. Retrieved from ERIC database. Nolting, P. (2008). In Crown D., Nolting K. (Eds.), Winning at math: Your guide to learning mathematics through successful study skills (5th ed.). Bradenton, FL: Academic Success Press. Weatherford, C., & Seoane, M. (November 1992). Evaluation guide for tutoring programs: A dropout prevention research project
Overview of Presentation Focus of the Evaluation Evaluation Plans and Procedures Evaluation Example Conclusions and Recommendations
Focus Evaluation object description Conceptual Framework Evaluative questions Logic Model
Description Detailed written description of service Photos of facilities if available Reporting structure for service within university Learning outcomes
Framework Current Student Services Sub group Effective Services Tutoring Center Focus Learning outcome/goal 1 Learning outcome/goal 2 Learning outcome/goal 3 Learning outcome/goal 4 Learning outcome/goal 5 Impact on Services, Students, and University Other impact
Evaluation Questions What factors, such as demographics, student behavior, teacher behavior, course information, and studying and tutoring preferences, do students believe affect their course grades? Are students utilizing current services and, if yes, to what extent? If they are not using services, why aren’t they? How well do the current services in the Tutoring Center meet student needs according to students and instructors? What other services should be offered to assist students in Math?
Plans & Procedures Design Activities Instruments Timeline Matrix
Activities Surveys Focus Groups Interviews Observations Data Collection
Instruments • Student Surveys • Instructor Surveys • Focus Groups Users Non-users • Interviews
Timeline • Informal weekly reports • Surveys week 8 • Focus groups and interviews post-semester
Evaluation Example BGSU Math & Stats Tutoring Center Evaluation
Conclusion & Recommendations Discussion time Group feedback Moving Forward