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Knowledge Management

Knowledge Management is the planning, organizing, motivating, and controlling of people, processes, and systems within an organization to ensure knowledge related assets are improved and effectively employed. Internalization: Create new tacit knowledge from explicit.

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Knowledge Management

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  1. Knowledge Management is the planning, organizing, motivating, and controlling of people, processes, and systems within an organization to ensure knowledge related assets are improved and effectively employed. Internalization: Create new tacit knowledge from explicit. Tacit: Inhibits minds of people and is either impossible or difficult to articulate. Socialization converts old tacit knowledge to new tacit knowledge. Explicit: Knowledge exists in words, documents, data, and computer programs. Combination creates new knowledge by merging, categorization, and synthesizing new knowledge. Externalization: Convert tacit knowledge to new explicit Knowledge Management Incorporated and Embedded By Goals of KM Know What Know How Know Why Business Practice Activity Relationships Employees Improvement of organizations knowledge assets to better knowledge practices, improve organizational behavior, make better decisions and improve performance.

  2. How is KM Performed? Individuals performing task personally. Organization: Focus on what managers can do to enable KM goals through social programs. Communities of Practice: Organizations following KM guidelines. Self Organizing Groups: Taking initiative amongst team members. Expert Networks: Knowledgeable managers sharing information amongst organization members. How is KM Transferred?

  3. Two Transfer Schools Codification: Electronic Documents that store knowledge and permit easy use. Personalization: Person to person knowledge and sharing of expertise. Organization: What is finally needed for KM to work. Organizational Culture: The influence of KM practices to motivate individuals within an organization to utilize effective knowledge based assents and efficiency. CKO: Chief Knowledge Officer. Single straightforward Department. KM Department Multiple KM Departments for diversity amongst organization.

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