Why People Do What They Do Enhancing Workplace Communication

1. Why People Do What They DoEnhancing Workplace Communication TracySpearsSpeaker http://www.linkedin.com/in/tracylspears T Tracy L. Spears • @TracyLSpears

2. What are the qualities you want your co-workers to process? Why People Do What They Do Why People Do What They Do

3. Understanding Why People Do What They Do… • PersonalityTemperaments • Interaction Styles Why People Do What They Do Why People Do What They Do

4. Temperament Definitions Wikipedia.com:Temperament is defined as that part of the personality which is genetically based. Along with character, and those aspects acquired through learning, the two together are said to constitute personality. • Dictionary.com: • Temperament is the combination of mental, physical, andemotional traits of a person; natural predisposition. Why People Do What They Do Why People Do What They Do

5. Temperament Theory Contributors 400 B.C. 1920’s • Hippocrates • Melancholic • Phlegmatic • Choleric • Sanguine • Carl Jung • Sensor • Feeler • Thinker • Intuitor 1950’s 1967 Why People Do What They Do Myers-Briggs • SJ • NF • NT • SP David Keirsey • Guardian • Idealist • Rational • Artisan Why People Do What They Do

6. This concept has been around a long, long time. • There are four basic temperaments. • You are born with one that is dominant. • You are not just a “color” • It doesn’t explain it all. (wish it did) Why People Do What They Do Why People Do What They Do

7. n Need vs. Want Need = Something you must have to be able to function adequately. (NON-NEGOTIABLE) Want = Something you desire because you believe it will make your situation better. (NEGOTIABLE) Why People Do What They Do

8. Maslow’s Updated Hierarchy of Fundamental Human Needs Transcendence Helping others to self-actualize, parenting Self-Actualization Personal growth, self – fulfillment Self-Esteem Achievement, status, responsibility, reputation Belongingness and Love needs Family, affection, relationships, group acceptance Safety needs Physical & psychological protection, security, order, etc Physiological / Biological needs Basic life needs – air, food, water, shelter, sleep, etc Why People Do What They Do “Maslow Updated: Reworking of the Famous Psychological Pyramid of Needs Puts Parenting at the Top” August 23, 2010 Science Daily

9. Why People Do What They Do Why People Do What They Do

10. Name Tag Place the dots on your name tag, from left to right (as I look at you), in order of most like you to least like you. GOLD GREEN ORANGE BLUE Why People Do What They Do Why People Do What They Do

11. BLUE Relationships Why People Do What They Do

12. BLUE Relationships • Empathetic • Compassionate • Nurturing • Devoted • Spiritual • Peacemaker • Romantic • Emotional 15 - 20% of the population Optimistic Genuine Idealistic Intuitive Friendly Tactful Supportive Imaginative Why People Do What They Do

13. GOLD Responsibility Why People Do What They Do

14. GOLD Responsibility • Prepared • Predictable • Committed • Traditional • Detailed • Dutiful • Punctual • Meticulous 40 - 45% of the population Organized Consistent Realistic Steadfast Direct Proper Loyal Practical Why People Do What They Do

15. GREEN Competence Why People Do What They Do

16. GREEN Competence • Logical • Direct • Researcher • Strategic • Problem Solver • Factual • Knowledgeable • Contained 5 -10 % of the population Insightful Inquisitive Analytical Visionary Rational Conceptual Investigative Perfectionist Why People Do What They Do

17. ORANGE Freedom Why People Do What They Do

18. ORANGE Freedom • Adventurous • Spontaneous • Playful • Flexible • Resourceful • Courageous • Motivational • Performer 30 - 35% of the population Competitive Generous Creative Multi-tasker Action-oriented Entertaining Approachable Free-spirited Why People Do What They Do

19. In Summary, Remember… Blue: Finds it difficult to separate what they do from who they are Gold: Seeks to organize all facets of life Green: Think they can think their way out of anything Orange: The more freedom they have, the less they need; don’t micromanage Why People Do What They Do

20. WITH WITHOUT Nurturing Peaceful Teamwork Sterile Cold Disconnected BLUE Organization Safety Structure Chaos Unpredictable Unstable GOLD Strategy Innovation Vision Stagnant Stuck in the Past Subjective GREEN Fun Adventure Creativity Bored Belabored Unimaginative ORANGE Why People Do What They Do

21. WITH WITHOUT Nurturing Peaceful Teamwork Sterile Cold Disconnected BLUE Organization Safety Structure Chaos Unpredictable Unstable GOLD Strategy Innovation Vision Stagnant Stuck in the Past Subjective GREEN Fun Adventure Creativity Bored Belabored Unimaginative ORANGE Why People Do What They Do

22. Why People Do What They Do

23. Interaction Styles • How you process information • From where you get your energy

24. Extrovert /Introvert Why People Do What They Do

25. Extrovert • External thinking process • Gathers energy externally Why People Do What They Do

26. Extrovert Characteristics Energy Source: Enjoys group activities Likes to be around other people Enjoys attention Readily talks to strangers Energized by being around people and activity Why People Do What They Do

27. Extrovert Characteristics Thinking Process Speaks while thinking Wants to speak immediately Says whatever comes to mind Acts before thinking Fast-paced Thinking Process: Why People Do What They Do

28. Introvert • Internal Thinking Process • Gathers Energy Internally Why People Do What They Do

29. Introvert Characteristics Energy Source • Prefers individual activities • Works well by themselves • Enjoys time alone • Prefers peace and quiet • Has a few close friends • Energized by solitude Why People Do What They Do

30. Introvert Characteristics Thinking Process Waits to communicate until other person has finished Rehearses internally and doesn't say everything he/she is thinking Why People Do What They Do

31. “What you see in others has more to do with who you are than with who other people are.” Epictetus 55 AD – 135 AD Why People Do What They Do

32. @TracyLSpears Tracy L. Spears 918-260-6644 TracySpearsSpeaker http://www.linkedin.com/in/tracylspears Why People Do What They Do

33. Why People Do What They DoEnhancing Workplace Communication TracySpearsSpeaker http://www.linkedin.com/in/tracylspears T Tracy L. Spears • @TracyLSpears