CEO Report March 18, 2010

1. CEO ReportMarch 18, 2010

2. Human Resources • One-on-one Meetings with Board Members • Possibility of Summer Camp Closures • North County Head Start • West Florissant Head Start • Manchester Head Start • Policy Council • Transitional Housing Program • Four Transitional Housing Program participants transitioned into their own apartments during the month of February

3. Program Events • March 11th & 12th – Male Leadership Conference (Head Start) • March 24th – Racial Justice Dialog Series – 12:00 p.m. – Phyllis Wheatley Heritage Center (our first daytime session) • March 26th – Youth Entrepreneur Day (YW-Teens) • April 15th – Racial Justice Dialog Series – 5:30 p.m. – Phyllis Wheatley Heritage Center • April 19th – Hearing the Whispers and Roars – Schlafly’s Tap Room (Women’s Resource Center) • May 6th – Young Women’s Leadership Conference – America’s Center (YW-Teens) • May 7th – Yearly Volunteer Brunch (Head Start)

4. 2009Agency Highlights

5. Challenges Unlimited • 53% (66 participants) have sustained relationships/natural supports that support their independence in home or community. • 52% (64 participants) have increased their money handling skills.

6. Youth Division • During 2009, we completed our first year at St. Frances Cabrini • The five summer camp locations were Jackson Park, North County Head Start, West Florissant Head Start, Manchester Head Start, and St. Frances Cabrini • 91% (364 of 402) of girls indicated they learned something at the conference that will help them to succeed in life – Leadership Conference • 96% (150 0f 156) of youth participated in a business plan and/or “elevator pitch” competition through the Emerging Entrepreneurs Program

7. Transitional Housing Program • 35 women exited into permanent housing • 21 women not only reduced debt, they repaired credit totaling $9,000 or more; 13 maintained checking accounts for 6 months; and four women maintained a checking and savings account for 10 months. • Two women in the Women’s Economic Stability Initiative graduated. One graduated from Ranken in May, 2009 with an Associates Degree in Electrical Technology. The other graduated in December from Ranken’s Automotive Technology Program. • One participant was accepted into a Master’s Program at Fontbonne University for the spring 2010 semester.

8. Women’s Resource Center • WRC was presented the Focus St. Louis What’s Right With The Region Award in May, 2009 in the area of Fostering Regional Cooperation. • Volunteers continue to respond to 100% of requests for SART service, providing crisis response to 558 victims in 2009. • Professional consultation and training was provided for the newly formed SART in Jefferson County. SART hospital response began January 1, 2010. WRC staff has been working with Jefferson County on this initiative for many years.

9. Racial Justice • So Reel – 2009 was the year of communication and awareness for the Racial Justice team. The YWCA held 10 speaker’s series. The new name of the speaker’s series is “So Reel – Reflective Conversations on Race, Gender, and Social Justice”. • Racial Justice Website – The YWCA launched a racial justice website in 2009 • 2009 touched the lives of over 1,000 St. Louisan’s around the conversation, action, issues, and problems of race and racism in St. Louis and globally.

10. Human Resources • Completed ADP system build for HR Information System, Benefits, and Payroll reducing time and duplication efforts • Reduced turnover by 16% compared to 2008 • 123% of goal for United Way campaign was achieved:— Goal : $32,000 — Results: $39,284

11. PR and Marketing • In 2009, four major initiatives were achieved: • A “Persistence of Spirit” brochure was produced to compliment a new permanent exhibit on display at the Phyllis Wheatley Heritage Center • “New media” tactics were explored to increase the awareness of YWCA programs and services to emerging markets • Two media policies were created and adopted to govern media relations and online activities for the organization • Key messages were redefined

12. Development • Initiated Benevon monthly tours and first Ask Event with projected revenue totaling $108,815 in gifts and pledges • Increased corporate and individual contributions 15% over 2008 • Rebuilding Together/Citi volunteer project refurbished Transitional Housing units and kitchen area

13. 2010 Strategic Objectives Summary

14. YWCAMetro St. Louis Programs Children Head Start Early Head Start Youth Y-Teens School Aged Care RISE Women Regional Sexual Assault Center Challenges Unlimited Phyllis Wheatley Heritage Center Transitional Housing PW Apartments PW Heritage Center Racial Justice Advocacy Education

15. The strategic plan focuses on five work areas: Growth of Aligned Programs: Provide high-quality services that respond to the needs of the community and align with the mission of the YWCA. Visibility: Effectively communicate to ensure awareness internally and externally about the goals and accomplishments of the YWCA. Operational Effectiveness: Ensure that talented staff, information and well equipped facilities are available to support achievement of goals. Financial Stability: Ensure adequacy of financial resources to enable innovative programming and achieve excellence. Effective Governance: Ensure the effectiveness and efficiency of Board Governance.

16. Growth of Aligned Programs Goal: Provide high-quality services that respond to the needs of the community and align with the mission of the YWCA.

17. Growth of Aligned Programs continued

18. Visibility Goal: Effectively communicate to ensure awareness internally and externally about the goals and accomplishments of YWCA Metro St. Louis.

19. Operational Effectiveness Goal: Ensure that talented staff, information and well equipped facilities are available to support achievement of goals.

20. Financial Stability Goal: Ensure adequacy of financial resources to enable innovative programming and achieve excellence.

21. Effective Governance Goal: Ensure the effectiveness and efficiency of Board Governance.