310 likes | 400 Views
Human Computer Interaction CSC 4730 User System Interface CSC 8570. Meeting 8 October 23, 2012. Preliminaries. Research project Presentations Calendar Questions. The Mobile Wallet Project.
E N D
Human Computer InteractionCSC 4730User System InterfaceCSC 8570 Meeting 8 October 23, 2012
Preliminaries • Research project • Presentations • Calendar • Questions
The Mobile WalletProject • Goal: Create a user interface design for a Mobile Wallet Worth Having (MWWH). The UI design should be: • As powerful as possible • As worthfulas possible • As intuitive as possible • Process: • Divide into design teams • Brainstorm design and features, in several rounds, tonight • Choose components for actual design process
The Mobile WalletProject (2) Design Teams are: Team P: Andrew D, John, Ken, Shishir Team Q: Donald, James B, James N, Kevin Team R: Andrew L, Anthony, Kristin Team S: Chris, Mike, Tyler
The Mobile WalletProject (3) • Move into groups, separating each group from all others as much as possible. • Take about 20 minutes to read and discuss • The articles linked from: techcrunch.com/tag/mobile-wallet • The website paywithisis.com • The definitive (but older) survey from IEEE Communications found at csc.villanova.edu/~beck/csc8570/2004_COMSOC-SURVEYS.pdf • Then we’ll think creatively
The Mobile Wallet We’ll approach understanding the design of the Mobile Wallet Worth Having in four ways: • By perception • By design philosophy • By task • By physical interface But first:
The Old Wallet • List everything that is currently in your wallet and determine: • What the reason is for having each of these things in your wallet? • Could any of these things be moved elsewhere?
The Old Wallet Contains • Credit cards (several) • Medical insurance cards (several) • AAA card • Shopper loyalty cards • Transportation card • Driver’s license • Other IDs (work, school) • Gift cards • Social security card • Cash • Medical condition • Business cards • Pictures • Receipts • Stamps • Key • Train ticket • Boarding pass • Membership card • Key card • BandAid • Phone numbers • Coupons
The Old Wallet (2) • What difficulties do you have with the old wallet? How is your old wallet imperfect?
The Old Wallet Difficulties • Too big • Destroys clothes • Things fall out • Not well organized • Things not readily visible • Wallet costs money • Easy to use if stolen • Breaks credit cards • Can get wet • Degrades over time
Mobile Wallet: Perception • What do you think of when someone starts talking about a mobile wallet? • What is your mental model of the device? • Theories or beliefs about its operations • A “space” in which problems are solved through a sequence of steps • A representation of the device in a more familiar or “easier” setting • Created from an understanding of a textual description of the device
Perceptions; Mental Models • Act like a credit, loyalty, membership … card • Incorporates loyalty transactions • Rapid, easy method of payment • Compare with EZPass • Facilitates transactions • Monetary • Identity verification • Borrowing • Pricing/buying
Mobile Wallet: Design Philosophy • How does the perception of a MWWH translate to an overall design? • An Analogy: • A toaster should make toast. • A toaster can be easily made to toast more than bread (bagels, English muffins, crullers, …) • Sometimes the item needing toasted is frozen. • A toaster should operate wherever it can be plugged in. • But it has to be plugged in to work.
Design Philosophy Hint: Sometimes you can state a design philosophy by developing a marketing campaign for your product. • Simple to use • No cash needed • Purchases made easily • Throw away your wallet, go green • Important information at your fingertips • Secure
Mobile Wallet: Physical Interface • What should the physical design of the MWWH and its physical interface widgets be?
Physical Interface • Transmit w/ near field communication • Camera for scanning input • Power on/off • Touch screen • GPS (interface or feature) • Accelerometer (eg. bump communication) • Network connection • Sound / tactile feedback • Virtual representation of typical wallet contents • Perhaps hierarchical, perhaps linear, perhaps ? • Configuration state
Mobile Wallet: Task List • What tasks would you like to accomplish with your mobile wallet?
Task List • Pay for things • Add gratuity • Multiple currencies • Transfer money between • Two of your accounts • You and someone else • Record, review, analyze transactions • Including location • Record, review, analyze loyalty bonuses • Access/demonstrate identity • Access/demonstrate medical history • Location services: find vendors, receive promotions from vendors • Subscription services: • Membership services: • Transportation services: • Manage security • Tracking, destruction, if lost • Personalization • Manage accounts • Cloud sourced • Synchronization • Multiple devices
Perhaps More Tasks These next slides are extracted from a SXSW 2012 presentation given by Omar Green, Director of Strategic Mobile Initiatives at Intuit
The mobile wallet works in the context of your life.
Mobile Wallet: Design Task • Each design team chooses X of the Y tasks in order of preference. Submit choice by 10/29 • One alternate task can be proposed. • Instructor will assign tasks based on preference ordering • Important: The teams are designing the user interface for the functionality described, not the implementation of the functionality itself. • Design teams meet Tuesday, 10/30, during class time • Interim design report due by 9:00 p.m. EDT that evening. • Final design report due Wednesday, 11/7
Mobile Wallet: DT (2) Being as creative as possible • Develop a task analysis • Use an FSM model or a GOMS model, if appropriate • Propose a design for the MWto accomplish the team’s assigned task • Implement a prototype of the design (implement can mean “screen shots” or a running program) • Analyze the prototype in light of the GUEPs and CDs • Use other ideas from course as appropriate to justify your design. • Submit a report with the results of your work.
Mobile Wallet: DT (3) • Results should be fourdesigns that, when combined, describe a device that is close to a mobile wallet worth having.
To Do • Submit choices of mobile wallettasks by Monday, October 29. • Submit (by email) Progress Report 1 by Tuesday, October 30. • Meet as an interface design team on Tuesday, October 30. Submit initial design report by 9:00 p.m. EDT.