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Creating a Compelling Scoreboard. Microfinance Supervisor’s Forum March 11-12, 2005 Crown Hotel, Naga City. Creating a Compelling Scoreboard. A compelling scoreboard starts with clear goals. It emanates from a shared vision-mission of the organization.
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Creating a Compelling Scoreboard Microfinance Supervisor’s Forum March 11-12, 2005 Crown Hotel, Naga City
Creating a Compelling Scoreboard • A compelling scoreboard starts with clear goals. • It emanates from a shared vision-mission of the organization. • The vision-mission of the organization is owned by everyone – from top management to rank and file.
Creating a Compelling Scoreboard • As managers and supervisors, yours is the RESPONSIBILITY for “operationalizing” this vision-mission. • “Operationalizing” means translating the vision-mission into objectives and goals. • How do we then “operationalize” the vision-mission?
Creating a Compelling Scoreboard • Begin with the End in Mind! (Stephen Covey’s 7 Habits of Highly Effective People) “Create a mental vision for any project, large or small, personal or interpersonal.” “ Don’t just live day-to-day with no clear purpose in mind.” “ Identify and commit yourselves to the principles, relationships and purposes that matter most to you.”
A Compelling Scoreboard • The importance of a scoreboard: People play differently when they’re keeping a score. • Without a scoreboard, how does a team determine if it is winning or not. • The benefit of the scoreboard then is that it tells us whether or not we are succeeding in our goals. Strategies and plans are built around the scoreboard. • The scoreboard answers the questions: From what? To what? By when?
A Compelling Scoreboard How to create a compelling scoreboard? • Identify top priorities or “wildly important goals*” that the unit must achieve. *WIG – these are goals that when we fail to attain them carries serious consequences and render all other achievements relatively inconsequential.
A Compelling Scoreboard How to create a compelling scoreboard? • Create a scoreboard for each one with these elements: - The current result (where we are now) - The target result (where we need to be) - The deadline (by when) • Post the scoreboard and ask people to review it every day, every week, as appropriate. Meet over it, discuss it and resolve issues as they come up.
Assumptions • Microfinance Loan Budget • Performance Standards • Adequate MIS • Staff Training Program • Effective Communication System