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WELCOME Dear Valued Customer,

2 O -2 O. WELCOME Dear Valued Customer, Congratulations! You are now the owner of world’s finest water purification unit, manufactured by M/S A. N. POLYMERS PVT. LTD. under their brand ESSEX a world leader in the water purification

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WELCOME Dear Valued Customer,

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  1. 2O-2O WELCOME Dear Valued Customer, Congratulations! You are now the owner of world’s finest water purification unit, manufactured by M/S A. N. POLYMERS PVT. LTD. under their brand ESSEX a world leader in the water purification industry. We Take pride in our solid reputation for product quality and industry- proven performance. 20-20 RO System provides the highest level of purity, safety and convenience in your home or office, assuring you the purest water possible with Reverse Osmosis Technology. Reverse Osmosis is the new, advanced leading edge technology which separates even the smallest Polluting particles, molecules and Ions which conventional technology like Ultra Violet(UV) can’t remove. Your 20-20 RO System is a unique waterpurifier based on ultimate Reverse Osmosis Technology and employs five stage for water purification especially designed for Indian conditions with areas of high level of Total Dissolved Solids(TDS) and hardness. Reverse Osmosis makes the water both chemically and microbiologically safe by reducing Pesticides, hazardous, metal contaminates(Lead, Mercury, Arsenic etc.) and Water born disease causing micro-organisms. With 20-20RO System you couldn't have made a better choice! So, please read this manual carefully and begin topping an instant supply of safe and healthy water for drinking, cooking and rinsing nonstop. And you will never run out of pure water! Here’s wishing you and your family a happier and healthier life! RO+ page1

  2. 2O-2O CONTENTS 1. Introduction……………………………………………………………………………………………………………..page 3 2. Technical Specifications…………………………………………………………………………………………….page 4 3. Advance Features & Additional Benefits…………………………………………………………………..page 5 & 6 4. Schematic water Flow Diagram…………………………………………………………………………………page 7 5. Schematic Electrical Diagram…………………………………………………………………………………….page 8 6. How does 20-20 RO Work…………………………………………………………………………………………page 9 7. Installation Procedure……………………………………………………………………………………………...page 10, 11,12 & 13 8. Operation & Maintenance………………………………………………………………………………………..page 14 & 15 9. Safety & Precautions…………………………………………………………………………………………………page 16 10. Troubleshooting………………………………………………………………………………………………………page 17 11. Service Record………………………………………………………………………………………………………..page 18 & 19 12. Warranty Card…………………………………………………………………………………………………………page 20 & 21 RO+ page2

  3. 2O-2O INTRODUCTION RO+ 20-20 RO System is the epitome of domestic drinking water system. After a long period research & development by our scientists, the 20-20 RO is finally available For local market, it is a much awaited product for Indian home appliances. The design brief for the 20-20 RO System was to produce a natural tasting water, devoid of toxins, sediments, and pathogens, from a broad spectrum of poor quality water supply source. The output from the 20-20 RO System must taste as good as branded natural mineral water, but with a seal of assurance on the efficiency of water. We guarantees that the 20-20 RO System will outperform all other similar water purifiers in the market and supports this guarantee with a full 1 year warranty on the product, excluding consumables of course. page3

  4. 2O-2O TECHNICAL SPECIFICATIONS RO+ page4

  5. 2O-2O ADVANCE FEATURES & ADDITIONAL BENEFITS RO+ Advance Features- 1. Plug & Play:- 20-20 RO is a ‘set & forget’ provider of purified mineral water. It can be fitted anywhere in home, offices & shops very comfortably by the customers without any technician’s help, very less plumbing work required to connect it with direct water supply. 2. Flow & Storage Capacity:- Compact design with a flow of pure water of 8-10 liters/hour. 8.5Litres pure water storage capacity in very attractive & compact size reservoir, very less space required to place or mount. 3. Design & Shape:- The unit is perfectly designed for either wall mounting, using the moulded in key holes or can be mounted on the kitchen counter very comfortably. Shape is very stylish, eye catching & compact, very less space required to place it. This units is a looks increasing element for any type of modern kitchen, office etc. 4. RO Membrane:- Reverse Osmosis System provides close to 100% removal of almost all unwanted and harmful substances. 5. Auto Shut-Off:- Automatic Float Valve Micro Switch controls the water level automatically and shuts off the pump when the storage tank is full, auto shut-off prevents the pump from dry running, incase the overhead tank is empty. page5

  6. 2O-2O RO+ 6. Servicing Point:- 20-20 RO System is perfectly designed with considering all the servicing points. It’s a very handy model for service technician to rectify any functional problem. After removing top cover it’s a four side open units, every single parts is visible & easily changeable. Junction of all the electrical component harnesses fitted one side, no conjunction in wiring. All connectors of filters are in open side, it makes the any leakage rectification without hassle. All the components fitted in very compact shape and most feasible best servicing. Additional Benefits- You can truly taste the flavours of coffee & Tea with 20-20 RO System. True flavors & aromas of all coocked foods will be experienced. Ice Cubes will be clear & sparkling. The Reverse Osmosis System will enhance any home or office with functionally and do so in style. Health Benefits: Most People in the developed nation have switched to healthier ways of life, like reverse Osmosis System and the benefit are there for all to see and experience. You too have started on that journey the day you installed 20-20 RO, with safe & pure water. So drink and see your way to a healthier & happier life. 6. The power consumption of the 20-20 RO System is minimal and is designed to be continuously connected to the mains power. page6

  7. 2O-2O SCHEMATIC WATER FLOW DIGRAMS RO+ SEDIMENT FILTER RAW WATER IN LPS SPUN PRE-CARBON FILTER SV PRE FILTER REJECT WATER RO MEMBRANE FR POST CARBON FILTER PUMP PURE WATER WATER RESORVIOR page7

  8. 2O-2O SCHEMATIC ELECTRICAL DIGRAMS RO+ LPS PUMP SV FLOAT VALVE SMPS LED POWER SUPPLY 230V AC, 50HZ page8

  9. 2O-2O HOW DOES 20-20 RO SYSTEM WORK ? RO+ The five working stage of 20-20 RO System are as follows: page9

  10. 2O-2O INSTALLATION PROCEDURE RO+ ITEMS IN ACCESSORIES KIT ESSEX 20-20 RO WATER PURIFIER PRE FILTER BOWL SET-1no. + + + SPUN-1no. + RO SYSTEM- 1no. USER GUIDE- 1no. ACCESSORIES KIT- 1no. DIVERTER VALVE SET-1no. + ¼” WHITE PIPE- 4mtr PACKED BOX UNIT ITEMS IN BOX + FASTNERS & CONNECTORS KIT- 1no. page10

  11. 2O-2O RO+ Installation procedure of 20-20 RO System is so easy, you can install it without any technician’s help. A little help required of plumber for diverter valve fitment. You have to follow few easy steps and here’s your product ready to serve you the purest drinking water: 1st STEP: Plumber’s job is only to fit the diverter valve set on the main water supply. (If plumber is not available, its very easy to fit but you will required a pipe wrench & teflone tape for the respective job). Take the Diverter Valve Set, you will find two things in set one is diverter valve & another one is nipple. Apply some teflone tape on diverter valve, raw water inlet’s threaded portion & existing tap’s threaded male portion. Tight the nipple on both end with the help of wrench and make it sure that nipple is tightened properly to avoid leakage. Take the Diverter Valve set and tight it with nipple properly. Here’s your raw water inlet ready for RO System. (Please see the diagram also). DIVERTER VALVE ½” RAW WATER PIPE ½” GI SOCKET ½” NIPPLE WATER TAP page11

  12. 2O-2O RO+ 2nd STEP : Take the pre filter bowl first & open its cap. 3rd STEP : Take both elbow connectors & tighten it with bowl cap’s both port named IN & OUT on the cap.(please apply some teflone tape on connectors for proper thread’s gripping & to ensure there is no leakage from ports). 4th STEP : Take the Spun(Sediment Filter 5μ) from plumbing kit and fit into the filter housing. 5th STEP: Take prepared bowl cap & tight it properly with filter housing & please make it sure that you have tighten it properly to avoid leakages. 6th STEP: Take the white pipe from plumbing kit & cut it into three parts & assemble accordingly. One part is required to connect the raw water outlet to filter housing, second part to connect the filter housing to RO System Inlet & third part is required for RO System Reject water outlet. 7th STEP: Here’s your RO System is ready with all pipe lines, now please plug in the RO System Power cord to a properly installed 230 V AC power outlet & make it switch on. 8th STEP: Please run the unit & wait for all filters & the RO Membrane must be thoroughly flushed prior to collecting water for drinking in the storage tank. The RO Membrane is preset at a purified: reject water ratio of 1:3. The reject water can be used for watering plants or Washing floors, but not for washing clothes or drinking. Here’s your product ready for drinking the purest water, please taste and be healthier & happier. page12

  13. 2O-2O RO+ 230 V AC POWER OUTLET MAIN UNIT 3 PIN POWER CORD ELBOW CONNECTORS OUT IN SPUN RAW WATER PIPE LINE PRE FILTER HOUSING PURE DRINKING WATER REJECTEDWATER TWIST & TIGHT PROPERLY page13

  14. 2O-2O OPERATION & MAINTENANCE RO+ Do not store purified water for long periods. If unused for more than three days. Dump the water & refill the reservoir. 2. Twice monthly, switch off the 20-20 RO System turn off the water valve and clean out the reservoir By wiping thoroughly with a 0.5% sodium hypochlorite solution (diluted liquid bleach). Turn on power & water and fill reservoir. Dump all the water and than refill ready for drinking. 3. The water produced by the 20-20 RO System is pure & does not contain any residual biocide and algae stat . Wind borne flora spores may enter the reservoir and a green film may be observed. This is Non dangerous to health. 4. Wipe the exterior of the 20-20 RO System only with a soft, damp cloth. Do not use detergents or Abrasives. 5. Ensuring both power & water pressure is being supplied to the RO System properly to avoid any Mishappening with the system. 6. To maintain quality assured water, only use genuine 20-20 RO replacement cartridges, specifically Designed for the 20-20 RO System. page14

  15. 2O-2O RO+ 7. Each stage in the purification process plays an important role in producing the end result, to maintain drinking water quality please read the following periodically changes for filters: A. Sediment Filter 5μ plays a pivotal role in protecting and extending the life of the fine filters within the 20-20 RO System, the filter cartridge will only require replacement every 6-9 months however, for areas Where the supply water contains the high level of sedimentation, the filter cartridge will require Replacement every 3-4 months. B. Pre Carbon filter absorbs foul tastes and odour from the water and removes chlorine and organic impurities. This filter Cartridge is designed to last around 12 month before requiring replacement. C. Sediment Filter polishes the incoming water prior to further treatment, ensuring the process water Is free of any particulate matter. This filter Cartridge is designed to last around 12 month before requiring replacement. D. RO Membrane is the ‘heart’ of the 20-20 RO System and is designed to work effectively for at least 12 Months. The best manufacturer in the market provides the RO Membrane to ESSEX and the product is renown for its superior performance over other manufacturers. E. Mini Post Carbon polishes the water by removing any latent odours or gases to ensure safe, crystal clear , natural tasting mineral water. Mini Post Carbon Filter is designed to last around 12 months before requiring replacement. page15

  16. 2O-2O SAFETY & PRECAUTIONS RO+ 1. The incoming tap water must be tasted for Total Dissolved Solids (TDS) prior to installation. 2. ESSEX does NOT recommend installing a 20-20 RO System unless the TDS falls in the range 200ppm- 2000ppm. 3. The 20-20 RO System must be installed in a accessible, clean & well ventilated area. Keep away from Direct sunlight and heating devices. 4. Ensure that the incoming water temperature is below 36⁰C. Hot water will damage the filters and RO Membrane. 5. Ensure that the incoming water pressure is in the range 60kPa to 200kPa. If the water pressure exceeds 200kPa a Pressure Reducing Valve (PRV) will be required. PVR’s available from ESSEX, at an additional Cost. 6. The reject water pipe must be placed lower than the tap connection to the RO System. The tap connection should be within 2Mtrs. of the RO System. 7. Avoid using any extension plugs or cable for power supply. page16

  17. 2O-2O TROUBLESHOOTING RO+ Before you panic and call our service department, here are some simple steps to be followed. Most Times you’ll find that one or a combination of these will solve the problems. When these steps at Your end fail then immediately call our helpline/service department and we will take up your case On priority. Thank You! page17

  18. 2O-2O SERVICE RECORD RO+ Date: Remarks: Signature Next service Due: Date: Remarks: Signature Next service Due: Date: Remarks: Signature Next service Due: Date: Remarks: Signature Next service Due: page18

  19. 2O-2O SERVICE RECORD RO+ Date: Remarks: Signature Next service Due: Date: Remarks: Signature Next service Due: Date: Remarks: Signature Next service Due: Date: Remarks: Signature Next service Due: page19

  20. 2O-2O WARRANTY CARD (Company Copy) RO+ The Company offers you a ONE YEAR WARRANTY for your 20-20 RO Water Purifier System. Should you have any service requirements during this period, do not hesitate to contact our service centers. This product is warranted for one year from the date of sale against all defect pertaining to molding of plastic, rubber and their assembly (hereof on the event of any complaint, please contact your dealer or the nearest Company service center. The warranty is valid only when… 1. The application has not been opened or tampered with, by any unauthorized person. 2. The unit is brought to and taken from the service Center at the customer’s cost & risk. 3. The guarantee card or cash memo signed by the authorized dealer are presented with the complaint. 4. The application has been installed, customer used and maintained in accordance with the instruction manual. The warranty does not apply for… 1. Damage due to chipping, peeling, plating & denting. 2. Breakage or damage to components made out of Bakelite, urea, ABS, SAN and such plastic material, rubber parts and cord. 3. Normal wear & tear of parts. 4. Damage resulting from accidents, mishandling or negligence on part. 5. Consumables like set of filter cartridges and membrane filter cartridge. Disclaimer: The manufacturer hereby declares that it will be do not liable or not responsible for Claims the after sales services of any other problem arrived. Liability for consequential loss or Damage is neither accepted nor implied. Subject to ANP Jurisdiction. Customer Name: …………………………………………………………………………………. Postal Address:…………………………………………………………………………………….. City: …………………………………………………………………………………………………….. Dealer’s Name:……………………………………………………………………………………… Product:……………………………………….. Bill No. & Date:…………………………….. SL. No.:…………………………………………..Warranty Valid Up to:……………………. I/We agree to the conditions of warranty & we have received R.O. Manual. This warranty card is valid for all types of 20-20 RO Water Purifier Systems. page20 Customer’s Signature…………………………………. Dealer’s Signature………………………………

  21. 2O-2O WARRANTY CARD (Customer Copy) RO+ The Company offers you a ONE YEAR WARRANTY for your 20-20 RO System. Should you have any service requirements during this period, do not hesitate to contact our service centers. This product is warranted for one year from the date of sale against all defect pertaining to molding of plastic, rubber and their assembly (hereof on the event of any complaint, please contact your dealer or the nearest Company service center. The warranty is valid only when… 1. The application has not been opened or tampered with, by any unauthorized person. 2. The unit is brought to and taken from the service Center at the customer’s cost & risk. 3. The guarantee card or cash memo signed by the authorized dealer are presented with the complaint. 4. The application has been installed, customer used and maintained in accordance with the instruction manual. The warranty does not apply for… 1. Damage due to chipping, peeling, plating & denting. 2. Breakage or damage to components made out of Bakelite, urea, ABS, SAN and such plastic material, rubber parts and cord. 3. Normal wear & tear of parts. 4. Damage resulting from accidents, mishandling or negligence on part. 5. Consumables like set of filter cartridges and membrane filter cartridge. Disclaimer: The manufacturer hereby declares that it will be do not liable or not responsible for Claims the after sales services of any other problem arrived. Liability for consequential loss or Damage is neither accepted nor implied. Subject to ANP Jurisdiction. Customer Name: …………………………………………………………………………………. Postal Address:…………………………………………………………………………………….. City: …………………………………………………………………………………………………….. Dealer’s Name:……………………………………………………………………………………… Product:……………………………………….. Bill No. & Date:…………………………….. SL. No.:…………………………………………..Warranty Valid Up to:……………………. I/We agree to the conditions of warranty & we have received R.O. Manual. This warranty card is valid for all types of 20-20 RO Water Purifier Systems. page21 Customer’s Signature…………………………………. Dealer’s Signature……………………………

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