1 / 33

QUALITY MANAGEMENT IN IMAGING SCIENCES

QUALITY MANAGEMENT IN IMAGING SCIENCES. INTRODUCTION TO QUALITY MANAGEMENT CHAPTER 1. EXPECTED QUALITY PERCEIVED QUALITY ACTUAL QUALITY. MAIN CHANGES IN HEALTHCARE DELIVERY. ADVANCEMENT IN TECHNOLOGY 2) LEGISLATION & GOVERNMENT REGULATIONS 3) JCAHO 4) CORPORATE BUYOUTS & MERGERS

virginia-wilkins
Download Presentation

QUALITY MANAGEMENT IN IMAGING SCIENCES

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. QUALITY MANAGEMENT IN IMAGING SCIENCES INTRODUCTION TO QUALITY MANAGEMENT CHAPTER 1

  2. EXPECTED QUALITY PERCEIVED QUALITY ACTUAL QUALITY

  3. MAIN CHANGES IN HEALTHCARE DELIVERY • ADVANCEMENT IN TECHNOLOGY • 2) LEGISLATION & GOVERNMENT REGULATIONS • 3) JCAHO • 4) CORPORATE BUYOUTS & MERGERS • 5) METHODS OF REIMBURSEMENT FOR SERVICES RENDERED

  4. QUALITY MANAGEMENT HISTORY • GOVERNMENTAL ACTION • JOINT COMMISSION ON THE ACCREDITATION OF HEALTHCARE ORGANIZATIONS QUALITY ASSURANCE

  5. QUALITY CONTROL Level 1: Noninvasive & Simple Level 2: Noninvasive & Complex Level 3: Invasive & Complex

  6. Continuous Quality Improvement • 14 points of Management: 1)Create Constancy (improve service & product) 2) Adopt a new philosophy • Build quality in product first • Minimize total cost • Improve constantly

  7. Train on the job • Institute leadership • Drive out fear • Break down barriers • Eliminate slogans • Eliminate work quotas • Eliminate merit rating systems • Education & self-improvement • Involve everyone ( TQI)

  8. Process improvement through continuous quality improvement • 85/15 • 80/20 • Workers near problem • Structured problem-solving • Improving quality

  9. Process • System • Supplier • Input • Action • Output • Customer (internal & external) • Manpower Materials • Machines Environment • Politics

  10. PROBLEM IDENTIFICATION & ANALYSIS GROUP DYNAMICS * BRAINSTORMING • FOCUS GROUPS • QUALITY IMPROVEMENT TEAM • QUALITY CIRCLES • MULTI-VOTING • CONSENSUS • WORK TEAMS • PROBLEM-SOLVING TEAM

  11. JCAHO10 step process • 1) Assign responsibility • 2) Delineate the scope of care • 3) Identify Important Aspects • 4) Identify Indicators • Sentinel Event Indicator • Aggregate Data Indicator

  12. PERFORMANCE INDICATORS • APPROPRIATENESS OF CARE • CONTINUITY OF CARE • EFFECTIVENESS OF CARE • EFFICACY OF CARE • EFFICIENCY OF CARE

  13. JCAHO10 step process • 5) Establish a means • 6) Collect & Organize Data • 7) Initiate Evaluation • 8) Take Actions to Improve • 9) Assess Effectiveness

  14. DESIGN • MEASURE • ASSESS • IMPROVE

  15. BENCHMARKING • QUALITY ASSURANCE • QUALITY CONTROL

  16. QUALITY MANAGEMENT TOOLS & PROCEDURES CHAPTER 2 • INFORMATION ANALYSIS: • Population • Sample • Data set • Frequency • Continuous Variables • Dichotomous Variables • Central tendency: Mean, Median, Mode • Reliability • Standard Deviation • Variance

  17. INFORMATION ANALYSIS TOOLS • Flowchart • Cause-and-Effect diagram • Histogram • Pareto Chart • Scatter Plot • Trend Chart • Control Chart

  18. CHAPTER 2 ASSIGNMENT • CHAPTER 2 WILL NOT BE ON TEST DUE TO THIS, DEVELOP A PROCESS BY USING ONE OF THE CHARTS WE TALKED ABOUT TODAY

  19. FILM DARKROOMSCHAPTER 3 • Latensification • Static electricity • Humidity & temperature • Ventilation • Overhead Lighting & Safelight • Sensitometer • Densitometer • Viewbox Illuminator • Image Duplicating Units

More Related