Deploying BPOS in customer environments

2. Deploying BPOS in customer environments Steve Iatropoulos Partner technology advisor – Microsoft VajiraWeeraskera Practice Manager – APAC Cloud Centre of Excellence Nick Beaugeard HubOne

3. Agenda • Thinking through the BPOS Migration process • Lessons learnt from our deployments • Microsoft Migration strategy and the role of Microsoft Premier Deployment • Available references and resources for Partners • Q&A

4. SaaS PaaS IaaS PUBLIC ON PREMISE HOSTED

5. Migrating customers to BPOSthinking through the steps…. Sales cycle & value of BPOS Plan Prepare Migrate Enhance Setting right Expectations Do as little as possible Move as fast and safe as you can to help realise the value of BPOS Additional value added Services (up sell/cross sell)

6. Microsoft Online Services Sample Customers

7. Agenda • Thinking through the BPOS Migration process • Lessons learnt from our deployments • Microsoft Migration strategy and the role of Microsoft Premier Deployment • Available references and resources for Partners • Q&A

8. Top 10 lessons learnt • Is the customer ready ? Starting quickly won’t necessarily help you finish earlier! • Change is your friend – only if you recognise early and manage together with training • Who has the definitive user list ? How hard can this be? • Get to know the network – points of failure & Active Directory scope • Desktop Configuration & management • Watch for integration with apps such as CRM and the like • Watch for advanced outlook usage, such as categories, colors or custom additions • SharePoint is great for documents …. It’s not a fileserver replacement • Don’t assume most of the users mail is not in some .pst file somwhere • There will always be a new lesson  re-test your plan, timeline and assumptions

9. Agenda • Thinking through the BPOS Migration process • Lessons learnt from our deployments • Microsoft Migration strategy and the role of Microsoft Premier Deployment • Available references and resources for Partners • Q&A

10. BPOS Deployment Objectives Quick Deployment Efficient Deployment Predictable Deployment Increase speed of customers’ moves to BPOS while reducing time and effort Make deployment cost more predictable and establish deployment standards Scale partner ecosystem to enable partners to deploy BPOS

11. FY11 BPOS Deployment Strategy How fast can we create the market ? Enable Partners to deploy BPOS-Standard in all Segments (Small, Mid-Market, and Enterprise) Offer Microsoft Premier Deployment (MPD) Migration offering to BPOS-Standard Customers (more than 2400 seats) Thousands of Customers Few Hundred Customers

12. Offer MPD to BPOS-S Enterprise Customers (more than 2400 Seats) Microsoft Premier Deployment (MPD) is to enable quick transition to cloud, and not to create a business unit Microsoft will always submit an MPD statement of work (SOW) based on fixed rate card for > 2400 seats MPD Statement of Work (SOW) priced using published rates & submitted with BPOS-standard sales proposal

13. Scope of Fixed rate card Published Migration Rate Card http://www.microsoft.com/online/deploy.aspx • Includes • Preparation for BPOS directory • Messaging coexistence • Messaging data migration (mail, calendar, contacts) • Excludes • Microsoft SharePoint® Online data migration • Custom solutions • Client software deployment and management • Change management • Training • Network upgrades • Active Directory consolidation

14. Enable Partners to Deploy BPOS-S in All Segments MPD helps Partners with: Resources Training Support MPD offers MPN Cloud Accelerate Partners deployment assistance based on size of the deal Publishes Microsoft® Online Deployment Guide (MODG) on Deployment Central Develops and delivers deployment training based on MODG to Microsoft Partner Network Cloud Accelerate Partners Sales opportunity • Partners can sell deployment to thousands of customers in small, mid-market, and enterprise segments

15. Recommended Deployment Partners List Recommended Deployment Partner • Cloud Accelerate Deployment Training Three Successful Deployments • Exceed Deployment Standards • 2400 – 5000 seats in < 4 months • 500 – 2400 seats in < 2 months • < 500 seats in < 1 month • Deploy with High Customer Satisfaction

16. Agenda • Thinking through the BPOS Migration process • Lessons learnt from our deployments • Microsoft Migration strategy and the role of Microsoft Premier Deployment • Available references and resources for Partners • Q&A

17. Resources - Deployment Central • Publish Microsoft Online Deployment Guide (MODG) • List partner solutions for deployment • List Microsoft tools for deployment • List recommended deployment partners

18. Resources – additional material • Tools • MigrationWiz – www.migrationwiz.com • BPOS Experts – www.bposexperts.com • BinaryTree – www.binarytree.com • Quest – www.quest.com • Blogs etc • Pointbridge BPOS Blogs – blogs.pointbridge.com • BPOS Rocks – www.bposrocks.com • HubOne Blog – blog.hubone.com

19. CALL TO ACTIONS: • Visit BPOS Deployment Central to get familiar with the available migration resources • http://www.microsoft.com/online/deploy.aspx • Visit Telstra Booth - meet Telstra channel managers and find out how to engage • Visit the Partner Technical Services booth for activating your 250 internal users with BPOS • Visit New Lease Booth every lunchtime to connect with Cloud Presenters • Visit Australian Partner Portal for all partner resources and Getting Started Guides: • https://partner.microsoft.com/Australia/productssolutions/productsonlineservices