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MOBILIZING THE ENTERPRISES WITH ALCATEL-LUCENT MOBILITY SOLUTIONS

MOBILIZING THE ENTERPRISES WITH ALCATEL-LUCENT MOBILITY SOLUTIONS. MANISH SABLOK Large Solutions Group. Agenda. Mobility - Needs and Trends Mobility - CxO’s Challenges Alcatel-Lucent Mobility Solutions Alcatel-Lucent Mobility Profiles Conclusion. 1.

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MOBILIZING THE ENTERPRISES WITH ALCATEL-LUCENT MOBILITY SOLUTIONS

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  1. MOBILIZING THE ENTERPRISES WITH ALCATEL-LUCENT MOBILITY SOLUTIONS MANISH SABLOK Large Solutions Group

  2. Agenda • Mobility - Needs and Trends • Mobility - CxO’s Challenges • Alcatel-Lucent Mobility Solutions • Alcatel-Lucent Mobility Profiles • Conclusion

  3. 1 MOBILIZING THE ENTERPRISES WITH ALCATEL-LUCENT MOBILITY SOLUTIONS MOBILITY NEEDS AND TRENDS

  4. Mobility needs and trendsWhy Mobility ? • Breaking Enterprise workplace boundaries • Mobility has penetrated deep in the enterprises business space because it helps the enterprise users to: Increase revenues and profits Increase productivity Minimizing operating costs Improved corporate image Greater customer service Enhanced Decision making

  5. Mobility needs and trends

  6. Mobility needs and trendsUser Needs Enterprise Mobility: IdealUserSolution Anytime, Anywhere Application Access E Mail, Telephony, IM, Games,entertainment, Internet, Presence, Collaboration, Routing, Etc. One number access desk, home,mobile, direct line etc. One bill and reporting desk,home,mobile, internet, etc. One mailbox desk, home, mobile,voice, email, fax etc. etc. One directory corporate,phone,address Book etc. Simple, Secure, Consistent Unified User Experience One device desk phone, home phone, WiFi phone, DECT phone, mobile phone, PDA etc. Seamless network handover – cost and quality WiFi, GSM, fixed line etc.

  7. Towards…BWA Broadband Wireless Access Mobility needs and trendsWelcome to the future New Broadband Technologies Towards…VDSL Video Digital Subscriber Line

  8. Mobility needs and trendsWelcome to the future • Fixed / Mobile Convergence • IP Multimedia Subsystem (IMS) • New architecture network defined by 3GPP • To build multimedia & mobile services of the future Worldwide Alcatel-Lucent has over 25 IMS customers and over 100 trials being conducted Application IMS SIP Service Network Session NGN Transport IP VPLS Network BWA HSDPA WIMAX 4G Other Access Net PSTN ISDN Mobile 2G/3G xDSL Connectivity

  9. Mobility needs and trendsWelcome to the future • New Services For the Businesses With IMS • Universal mobile services • Universal dynamic presence • Media blended communications • Push -2- X • Identification agent • Universal caller-ID • Universal media session logger • Universal reachability services • Universal location services • Emergency session handler

  10. Mobility needs and trendsWelcome to the future Universal mobile services for Businesses Short Video : 1 minute

  11. 2 MOBILIZING THE ENTERPRISES WITH ALCATEL-LUCENT MOBILITY SOLUTIONS MOBILITY – CXO’S CHALLENGES

  12. Mobility - CxO Challenges Technology Challenges. Business Challenges • Choosing The Right • Technology / Solutions • Matching Solutions • With User Needs • Integrating And • Matching Data • Mobile Devices • With Communication • Devices • Fragmented User • Experience – Consistency, • Seamless User Experience • Security • Billing SLAs And Reporting – Across Operators, Networks, ETC. • Cost Reduction – Both Operational And Acquisition • Leveraging Existing Investment – Integration With Present Network And Solutions

  13. 3 MOBILIZING THE ENTERPRISES WITH ALCATEL-LUCENT MOBILITY SOLUTIONS ALCATEL-LUCENT MOBILITY SOLUTIONS

  14. Desk Phone Desk Phone Unified Communication Services on PDA phone – Altexia Magic Mobile My Pocket Communicator Dual mode Solution For Alcatel-Lucent Intellisync Call Connect Dual mode Solution For Alcatel-Lucent Instant Communicator on PDAs and PDA phones My Team Work on the Move NEW DECT Phones NEW WiFi Phones Fixed Mobile Convergence Solutions From Alcatel-lucent Alcatel-Lucent mobility solutions Comprehensive Answer To All Needs Multi media Unified Communication, Collaboration and Presence applications Tele Working IP Phone IP Soft phone Cellular Extension DECT Business phone WiFi Business phone Dual mode cellular extension Bluetooth IP Phone ADSL PC Soft Phone IMR UMA Mobile Centrex Free Desktop Critical/Business Mobility Applications Bluetooth Devices LAN WLAN WiFi PC OR PDA Soft phone PDA Dual mode Smart phone VPN Mobile Phone LAN PAN WAN MOBILE NETWORKS FIXED NETWORKS OFF SITE ON SITE

  15. Alcatel-Lucent Enterprise mobility solutionsUnmatched Wired And Wireless Mobility Infrastructure • LAN Solutions – wired mobility • Mobile VLAN • Device placed in VLAN based on traffic characteristics • Port, Mac, Protocol, SubnetDHCP port or MAC rule, Custom • Binding VLAN • Simultaneous traffic criteria • Port, Mac, Protocol, IP address • A-VLAN • User placed in VLAN based on explicit authentication • A-VLAN + Binding VLAN ideal to secure IPT, WLAN or both (5.1.5) • WLAN Solutions – wireless mobility • High performance and scalability • Centralized architecture: the solution for efficient voice & data mobility support • Light Access Points (APs) – new low cost option with integrated antenna • Hand-off in less than 100ms • IEEE 802.11e conformance for Voice priority • All in a single wireless LAN system • Security, Functionality, Management,QOS • Remote Access Point Software Module for secured remote solution

  16. UC session Login? Pwd? App1 Alcatel-Lucent Enterprise mobility solutionsMobility - Desktop • Free desktop substitution • Instantaneous phone substitution on per call basis • Temporary profile assignment to a phone,UC,XML • Profile assignment to phone and data application XML integration – Sun access card • Freedom to communicate in your PAN • Bluetooth phone & Bluetooth handset • Sync with other Bluetooth devices • Headset • PDA • Mobile Phone • Smartphones • Audio conferencing Log-on

  17. IPSec Brick 50Brick 150Brick 700Brick 1200Brick 1200 HSClient 9.0 8 x 10/100/1000 ports1.7 Gbps firewall425Mbps 3DES 350Mbps AES1,000,000 sessions20,000 new sessions/s. 7,500 VPN tunnels350 virtual firewalls 4 x 10/100 ports330 Mbps firewall127 Mbps 3DES245,000 sessions1,000 VPN tunnels150 virtual firewalls 20 gigabit ports: 6 x GBIC & 14 x 10/100/1000 4.75 Gbps firewall1.7 Gbps 3DES/AES3,000,000 sessions 45,000 new sessions/s. 20,000 VPN tunnels1,100 virtual firewalls 3 x 10/100 ports 195 Mbps firewall 75 Mbps 3DES 135,000 sessions 1,000 VPN tunnels 50 virtual firewalls 10 Gigabit ports: 2 x GBIC & 8 x 10/100/1000 3 Gbps firewall1.1 Gbps 3DES/AES2,000,000 sessions 30,000 new sessions/s.10,000 VPN tunnels500 virtual firewalls Easy to use IPSec w/IKE Auto policy download Stateful Firewall Client “status logs” Managed client option Interoperable w/full portfolio Alcatel-Lucent Security Management Server (LSMS) Software for robust, tightly synchronized firewall, VPN, service quality, VLAN and virtual firewall policy management. Alcatel-Lucent Enterprise mobility solutionsBrick Vpn Firewall Solution HQ • Architecture-Multi Site Distributed ,No Single Point of Failure • High Performance - Bandwidth Guaranty and QOS Parameters Defined at the Session, Zone, VLAN and Interface Level • Easy Management - Centralised , Secure and Role Based • Highly Secure – No CERT Vulnerability Reported • No Compromise Voip Network Security – High Availability, • Dynamic Pin Holing,bandwidth Guaranty,DDOS Prevention,NATing • Support HotSpot Home working Remote site

  18. Alcatel-Lucent mobility solutions Fixed/mobile Convergence –Options • `` Intelligent Mobile Redirect (IMR) • One number, two VM • Dual-mode WiFi/Cellular • Routing done by the fixed network • Small, Medium and Large Enterprises • Business/vertical application integration conducting Customer trials FIXED OPERATORS Unlicensed Mobile Access (UMA) • One number, One VM • Dual-mode WiFi-Bluetooth/Cellular • Routing done by the mobile network • SOHO, Small Enterprises MOBILE OPERATORS Mobile Centrex • One number, One VM • Cellular only, • Small and Medium Enterprises • UM option MOBILE OPERATORS Enterprise Mobile Solution (EMS) • One number,One VM • Cellular Extension, dual-mode WiFi/Cellular • Routing done by the IP PBX • Small, Medium and Large Enterprises • Business/vertical application integration, cost control and UM OPERATORS/ ENTERPRISES

  19. Alcatel-Lucent Enterprise mobility solutionsAlcatel-lucent Cellular Extension (ACE) Fixed/Mobile Convergence • One number, One Voicemail • Multi OS clients - Any mobile phone, Smartphones, Pocket Phone • Twin set support (Fixed + Mobile) +

  20. Alcatel-Lucent Enterprise mobility solutionsAlcatel-lucent Cellular Extension (ACE) Increased customer responsiveness • One number to call • Telephony services help for faster • responses to customers – hold, • transfer, conference etc. Boost Employee productivity • Access to telephony services of desk • and on mobile • User friendly GUI • Telephony services to boost productivity – One voice mail, Call back on busy, attendant service, directory, private numbering plan etc. Smarter operations • Low TCO: application embedded in call server • Cost control by leveraging existing optimized routes and corporate networks for long distance calls • Telephony services to lower costs – Reverse call, leveraging least cost routing services etc.

  21. Mobile Terminals trends “The dual mode WiFi handsets should represent 10% of all cell phone sales by 2010.” Source: Strategy Analytics, December 2006 “70% of cell calls originate from WiFi covered area” Source: R H K “50% of all business calls are mobile” Source: IDC, Gartner What is a dual-mode smart phone? • Support for traditional phone features – Voice, SMS, MMS • Support for data applications – web browser,e-mail client, instant messaging and more…. • Supports WiFi connectivity • Supports public network connectivity – (e.g. GSM, CDMA) • Operating Systems: Symbian, Windows Mobile,RIM, PalmOS, Linux, MAC OS X

  22. Alcatel-Lucent Enterprise mobility solutionsIntellisync Call Connect For Alcatel-lucent • Integration of Nokia E-series with Alcatel-Lucent IP-PBX • Joined GTM – Intellisync Call connect client sold and supported by Nokia • Similar user experience as Nokia phone and Interoperable fully with other elements in the Intellisync suit • Dual-mode – Leveraging the WiFi coverage • Single user interface and experience inside and outside the office • Desktop telephony on the move - second call (enquiry) with back & forth, transfer, call attendant, call back, call recording, message deposit, three party conference, direct call to voice mail, call forward control, reverse call, DND, … Choice of ‘E’ series phones for every need

  23. Alcatel-Lucent Enterprise mobility solutionsIntellisync Call Connect For Alcatel-lucent • Integration of Nokia E-series with Alcatel-Lucent IP-PBX • Increased Productivity • Telephony features • Business and Private mode choice – balancing work and private life • One voice mail to manage • Cost savings with limited investments • One device • Better cost control through PBX features - Least cost routing • Optimized network choice – WiFi or GSM • Reverse call • Better customer care • One number to call- Better reachability • Telephony features for faster resolutions and business processes

  24. Enterprise infrastructure Operator infrastructure RTP fixed network OmniPCX Enterprise with mobility features embedded Signaling WiFi network Voice mobile network SIP DTMF Dual-mode device Cellular device Phase II Phase I Client application Alcatel-Lucent Enterprise mobility solutionsNokia – Alcatel-lucent Dual Mode Solution Architecture GSM –off-site(ACE) / WiFi – on-site (SIP Phone)

  25. Mobile Network Fixed Network Alcatel-Lucent Enterprise mobility solutionsDual Mode - My Pocket Communicator • Dual Mode - My Pocket Communicator • Dual GSM/WiFi phone recognized as • Windows mobile client • Alcatel WiFi IP(UA) client inside the company • Alcatel Cellular Extension features like outside the company • Single interface and device for on and off-site mobility • Single number / Single voicemail • Desktop telephony on the move Off premises On premises OmniAccess Wireless OmniPCX Enterprise Corporate IP Network Omni APs

  26. Alcatel-Lucent Enterprise mobility solutionsIntellisync Call Connect For Alcatel-lucent • My Pocket Communicator - Benefits Increased Productivity • Telephony features • One voice mail to manage • Transparent supervised Hand over – Manual (Automatic in future) • Call by name, buddy list,Boss / Secretary, Multi line support etc. (in WiFi environment only) Cost savings with limited investments • One device • Better cost control through PBX features - Least cost routing • Optimized network choice – WiFi or GSM • Reverse call Display of 2x40 characters Better customer care • One number to call- Better reachability • Telephony features for faster resolutions and business processes 12 function keys for standard functions 55 Soft keys available by scrolling with the navigator

  27. Alcatel-Lucent Enterprise mobility solutionsCollaboration On Move My Teamwork (Windows Mobile 5) • View contacts and groups with presence status • Initiate IMs, phone calls and conference calls with My Teamwork contacts, Outlook contacts, and manually entered phone numbers • Call control including hold, mute, and drop • View and join scheduled and reservationless conferences. • View and edit your registered phone number • Start and control PowerPoint presentations

  28. Interoperability with Alcatel-Lucent Cellular Extension Enterprise telephony services Corporate directory look up with presence (including telephony) – Call by Name PIM synchronization Push e-mail & voice mail Call log with presence (including telephony) Alcatel-Lucent Enterprise mobility solutionsUnified Communication Services On Win Mobile Device – Altexia Magic Mobile SECURE ACCESS TO ENTERPRISE NETWORK (access via web services)

  29. Alcatel-Lucent Enterprise mobility solutionsMy Instant Communicator My Instant Communicator - Real time Communication Manager • Unified, Non intrusive,Multi play “Always On” communication client • Homogeneous experience on Any device – IP phone/Desktop/PDA phone • Non Intrusive Events and notifications at a glance • Services included : • Telephony services • Messaging services • Routing services • Collaboration services – IM, P2P • Rich Presence– Telephony and IM • Media Blending • Optional – Multi party, multi media • collaboration, VxML,Text to Speech, • Encryption, Redundancy, Multi site etc.

  30. Alcatel-Lucent Enterprise mobility solutionsMy Instant Communicator My Instant Communicator On Mobile Devices • Any application available on a IP Touch is available on the PDA/PDA Phone device • Win Mob PDA with pocket IE • WiFi or 2G/3G data connectivity Your business phone https://yourServerName/smartprs Proprietary protocol Alcatel-Lucent Unified Application’s and Application Partner’s HTTPS Your PDA/ PDAPhone XML apps OmniTouch Unified Communications

  31. Alcatel-Lucent Enterprise Off-Site Mobility SolutionsOffer Summary • Type • OS • Manufacturer • Availability Applications • Regular GSM phone • Java Compatible • Nokia, Motorola, Samsung, Sony Ericcson, • … • -ACE • Available: SIM Card • (tool kit V2) • Available: SIM Card • (tool kit V2) • Available through AAPP partner Sona Mobile • Blackberry • RIM (Java) • -ACE • - My TeamWork • Nokia • N70 • 6680 • 60 Series • - ACE • Available • PDA smart phones • Win Mobile 5 • HP, Qtek, HTC… • -ACE • -Dual Mode • -My Teamwork • - IC • -Presence • -Push Mail • -Universal Directory /Call log • - PIM synchronisation Available Available Available,only Win Mob End 2007,only Win Mob Available through Altexia AAPP partner For Win Mob only • Nokia E series • -Cellular Extension • -Dual Mode • Q2,2007 • Q4 2007 • (Both Provided by Nokia)

  32. Alcatel-Lucent Enterprise mobility solutionsUnveiling The New Dect Offer • Two New Dect Handsets MR300 MR400 • Refined ergonomics • Lighter, smaller better design • Vibrator • Integrated antenna • Back light • Colour screen (Only for MR400) • Enhanced Durability • ROHS compliant • Explosion proof • Worldwide devices – Single HW and SW • Improved Productivity • Improved audio • Multi line management • Dial by name • Enhanced Battery 20hrs/160 hrs • Loudspeaker (Only for MR400)

  33. Alcatel-Lucent Enterprise mobility solutionsUnveiling The New VoWLAN Offer • Two VoWLAN New HandsetsMIPT 310 MIPT 610 • Refined ergonomics • Lighter, better, smaller design • Future proof – Increased processing and memory • Larger display and resolution • 5 navigation keys • 2 vibrate options • Enhanced Durability • IP53, 24 feet drop, • MIL-STD-810F standard • ROHS compliant • Simplified Interface • Dial by name • 5 configurable user profiles • Improved productivity • Speakerphone • Enhanced Battery life 8 hours/160 hours • Push to talk up to 24 channels, Priority channel • Mini Messages • Security – WEP, WPA-PSK, WPA2-PSK • Enhanced Interoperability • IEEE 802.11 a/b/g • Notification server for alarms support • No SVP server required for QOS (Alcatel WiFi network only) Alarms

  34. 4 MOBILIZING THE ENTERPRISES WITH ALCATEL-LUCENT MOBILITY SOLUTIONS ALCATEL-LUCENT MOBILITY PROFILES

  35. User Centric Mobility Profiles Intensity Of Usage Type Of Mobility How much % time You spend roaming in office? LOW MEDIUM How much % time You spend outside the office? HIGH

  36. User Centric Profiles BENEFITS • One number and One voice mail • Enhanced customer service – full telephony • services outside office • Increased productivity away from desk • Reduced telecom costs when on the move. Examples : Sales, Channel Sales, Customer support etc. Time at Desk Time away from Desk Team working Time away from Office MOBILE PROFESSIONAL 40% 0% 60% Privilege WPL Software Licence Price Range € 150-425 Dual Mode Premium VM OR Unified Messaging Essential Call by Name + Boss/Assist + MLA + VM Call by Name + Boss/Assist + MLA + VM Instant Communicator- Universal Directory Access, IM, Presence, Routing * Mobile Professional essential is also available without any wired phone option

  37. User Centric Profiles BENEFITS • Communication services on the move • Increased Response with alarms and notifications • Operational efficiency Examples : IT support,Maintenance,Nurse, Doctors, Security staff, etc. Time at Desk Time away from Desk Team working Time away from Office ON SITE ROAMER 20-50% 0% 50-80% Privilege WPL Software Licence Price Range € 90-375 Premium VM OR Unified Messaging OR OR Essential OR Call by name + VM Instant Communicator- Universal Directory Access, IM, Presence, Routing Call by Name + Boss/Assist + MLA Instant Communicator + VM Call By name Universal Directory, Access, IM, Presence, Routing

  38. User Centric Profiles BENEFITS • Anytime , Any where,Any device reach ability • Improved productivity and decision making Examples : ’C’ Level, Senior Managers,Etc. Time at Desk Time away from Desk Team working Time away from Office EXECUTIVE 40% 30% 30% WPL Software Licence Price Range € 370-435 Privilege VM OR Unified Messaging Call by Name + Boss/Assist + MLA My Teamwork with Video Instant Communicator- Universal Directory Access, IM, Presence, Routing

  39. 5 MOBILIZING THE ENTERPRISES WITH ALCATEL-LUCENT MOBILITY SOLUTIONS CASE STUDIES

  40. Success Story – City of Espoo – Off site Mobility Finland • Finland’s 2nd Largest City • Needs • Provide Communication services to 8000 users/3000 mobile professionals • 570 sites • Health staff on the road providing services to elderly people • Utility staff on the move to provide service to citizens • Solution • OmniPCX Enterprise IP telephony • 3000 Cellular Extensions for Health / Utilities staff • Mobile Phones as Office desk Phones • Partnership with the Operator Song Network

  41. Success Story – Hotel Luxe Manor - On site Mobility Hong Kong Designer boutique hotel with state of the art technology options Challenges Needs • Reliable, converged network infrastructure with IP telephony • Wireless network and telephony for rooms, guests and employees across the premise • Technological capabilities to play a key role in marketingthis new luxury hotel Solution • Alcatel-Lucent OmniPCX Enterprise – provides central switching capability for voice and data traffic • Mobile IP Touch telephones – 200 units in guest rooms and for staff use • Wireless Access Points 200+ units (including elevators & hotel roof) – deployed in high density to guarantee good reception Web Services Benefits There could be absolutely no compromise with regard to quality and reliability, says Allan Strahle, General Manager of The Luxe Manor. “We are totally reliant on the wireless network to support the voice and data services, we had to design, procure and install something that was very robust. We wanted something that would be cost-effective to deploy and would give us the functions and features we required and one that would act as a platform that we could build upon.”

  42. 6 MOBILIZING THE ENTERPRISES WITH ALCATEL-LUCENT MOBILITY SOLUTIONS CONCLUSION

  43. Conclusion Alcatel-lucent Enterprise Solutions – Key Take Aways • Most Comprehensive Solution Choices • Fixed/ Mobile Convergence - Ace (IP Pbx Based), UMA, Mobile Centrex and IMR • Dual Mode – Symbian, Win Mob 5 • Critical Mobility / Business Solutions – DECT, VoWLAN • PAN (Bluetooth)/LAN/WAN/WLAN/VPN • DEVICES - Mobile Phone, Desk Phone (IP/TDM), Smart Phones (Win, Symbian), DECT, VoWLAN, Soft Phones Etc. • Blended Services Offer For Mobile User Profiles • Matching Technology With User Needs • EXECUTIVE,ON SITE ROAMER, MOBILE PROFESSIONALS – Privilege,premium,essential • NewSolutions Offer And Enhancements • Telephony – New VoWLAN and DECT Offer, Free Desk Top • Dual Mode – Win Mobile 5 and Symbian (Nokia Intellisync Call Connect) • Collaboration – My Team Work on Win Mobile 5 • Unified Communication Services On PDA Phone – Altexia Magic Mobile, • Instant Communicator On PDA Phone

  44. www.alcatel-lucent.com

  45. 6 MOBILIZING THE ENTERPRISES WITH ALCATEL-LUCENT MOBILITY SOLUTIONS BACKUP SLIDES

  46. User Centric Profiles BENEFITS • One number and One voice mail • Enhanced customer service – full telephony • services outside office • Increased productivity away from desk • Reduced telecom costs when on the move. Examples : Sales, Channel Sales, Customer support etc. • SOLUTION OFFER • Essential • IP Touch phone Option of 4008/4018/4019 - Hands free, programmable keys • Voice Messaging – 4635 Voice Mail • Alcatel Cellular Extension: Option of Sim card, Windows Mobile, Symbian with Nokia Intellisync clients * Mobile Professional essential is also available without any wired phone option • Premium • IP Touch phone Option of 4028/4029/4038/4039– Hands free, MLA, Call by name, Boss Secretary,Call log • Voice Messaging – 4635 Voice Mail • Alcatel Cellular Extension: Option of Sim card, Windows Mobile, Symbian with Nokia Intellisync clients Privilege • IP Touch phone Option of 4028/4029/4038/4039/4068 Hands free • Desktop Telephony services – Instant Communicator - MLA, Call by Name, Boss Secretary, Call log, Universal Directory Access, IM, presence, Personal Assistant – My Assistant routing • Option of Unified Messaging – UC My Messaging or 4635 Voice mail • Dual mode - Alcatel Cellular Extension/ SIP client: Option of Windows Mobile, Symbian with Nokia Intellisync clients Time at Desk Time away from Desk Team working Time away from Office MOBILE PROFESSIONAL 40% 0% 60%

  47. User Centric Profiles BENEFITS • Communication services on the move • Increased Response with alarms and notifications • Operational efficiency Examples : IT support,Maintenance,Nurse, Doctors, Security staff, etc. • SOLUTION OFFER • Essential • Option of Mobile IP Touch phone 310/610 or DECT 300/400 – Full telephony service – Call by name • Voice Messaging – 4635 Voice Mail • Premium • Option of Mobile IP Touch phone 610 or DECT 400 – Full telephony service- Call by name • Desktop services – Instant Communicator – MLA, Call by Name, Boss Secretary, Call log, Universal Directory Access, IM, presence, Personal Assistant – My Assistant routing • Softphone 4980 • Voice Messaging – 4635 Voice Mail Privilege • Option of Mobile IP Touch phone 610 or DECT 400 – Full telephony service- Call by name • IP Touch phone Option of 4028/4029/4038/4039/4068 Hands free • Desktop Telephony services – Instant Communicator - MLA, Call by Name, Boss Secretary, Call log, Universal Directory Access, IM, presence, Personal Assistant – My Assistant routing • Option of Unified Messaging – UC My Messaging or 4635 Voice mail Time at Desk Time away from Desk Team working Time away from Office ON SITE ROAMER 20-50% 0% 50-80%

  48. User Centric Profiles BENEFITS • Anytime , Any where,Any device reach ability • Improved productivity and decision making Examples : ’C’ Level, Senior Managers,Etc. • SOLUTION OFFER • Privilege • IP Touch phone Option of 4038/4039/4068 - Hands free, Bluetooth option • Desktop Telephony services – Instant Communicator - MLA, Call by Name, Boss Secretary, Call log, Universal Directory Access, IM, presence, P2P video, Personal Assistant – My Assistant • Dual mode - Alcatel Cellular Extension/ SIP client: Option of Windows Mobile, Symbian with Nokia Intellisync clients ) • Option of Unified Messaging – UC My Messaging or 4635 Voice mail • Multi party multi media conferencing – Win Mobile and Desk top, Peer to Peer video, data and audio conferencing Time at Desk Time away from Desk Team working Time away from Office EXECUTIVE 30% 30% 40%

  49. Costs benefit :National calls to your company Without ACE With Alcatel Cellular Extension GSM GSM PSTN PSTN € = € But More services ! € €

  50. Costs benefit : International calls outside of your company Without ACE With Alcatel Cellular Extension GSM 1 GSM €€€ vs. € ! And More Services ! Other network Intranet PSTN €€€ €/x €

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