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Montgomery County Police Public Safety Data System

Montgomery County Police Public Safety Data System. WIRELESS DATA SUPPORTING LAW ENFORCEMENT. David W. Linn Director, Technology Division MCPD 240-773-5211. Public Safety Data System. Phase 1A MILES Phase 1B1 ECC & Dispatch Phase 1B2 Field Reporting - RMS

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Montgomery County Police Public Safety Data System

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  1. Montgomery County Police Public Safety Data System WIRELESS DATA SUPPORTING LAW ENFORCEMENT David W. Linn Director, Technology Division MCPD 240-773-5211

  2. Public Safety Data System Phase 1A MILES Phase 1B1 ECC & Dispatch Phase 1B2 Field Reporting - RMS Phase 2 Backup ECC 1997: Requirements 1998: RFP 1999: 800 MHz 2000: Mobile Data 2001: Implementation 2002: Radio System 2002: Phase 1A 2003: Phase 1B1 2004: Phase 1B2 BANDWIDTH 2005: Phase 1B2/2 2006: RMS

  3. Montgomery County Police Public Safety Data System Phase 1B-2: Field Reporting & RMS Incident Supplemental Accident Field Interview Query RMS BANDWIDTH

  4. 11 Commercial Wireless 315 Bag Units Special Units Verizon – CDPD 19.2 kbs Migration to CDMA 1XRTT & EVDO All Units • 800 MHz Data • - 19.2 kbs • 2 at Germantown • 3 at NRC • - 9.6 kbs • Single Freq Reuse • at 9 sites 10 8 9 A 2 6 7 BANDWIDTH • Carole Highlands • Hampshire Greens • Berkshire Towers • NRC • Kenwood • Quince Orchard • Shady Grove • Dickerson • Germantown • Seneca • Penn Shop • ECC • BDA 5 4 3 1

  5. Migration to Commercial Wireless 2004: Tested Coverage 2005: Benchmarked Reliability & Bandwidth 2005: 700 MDCs to CDMA 2006: Migration to CDMA/EVDO Ongoing: Evaluation of Support Aircard in MDC slot No external antenna Positive Officer Feedback

  6. Montgomery County Police Public Safety Data System Electronic Roll Call - Web Board Daily Items Sgt Roll Call Desktop Migrate to MDCs Sniper Case Applications

  7. Montgomery County Police Public Safety Data System Mobile Handheld – Command & Control Sprint & Blackberry • Project in Development • PDA with Commercial Wireless • Voice & Text (Done) • C&C Links (Done) • CAD (Working) • Command Staff • Special Units PDAs

  8. Montgomery County Police Public Safety Data System Command Bus Homeland Security SAT Links Networked 802.11 Data Links Fed/State SWAT Support

  9. Montgomery County Police Public Safety Data System Total 5 days classroom training for each employee Training

  10. Technical Support for Wireless • Tiered Support • Mentors (55) • Field officers • Trained • First support • Technical Team (6) • 24/7 on call • Test stand • Access & PW • Vendor Support • Swap out • Maintain spares Mentor Training Session

  11. Log On MILES Car to Car Text Playtime Operational 2002 * 2003 * 2004 * 2005 Mobile Data System Utilization

  12. LESSONS LEARNED: • Officer Involvement in Development • Training is Critical • Officers Acceptance is Critical • Test Each Stage of Development • Policy Required Early • Union Involvement Important • Positive Impact of Technology • Accountability for HW & Data • Business Process Improvement Must Be Planned

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