1 / 17

Hampel Oil Dist.

Hampel Oil Dist. Hampel Oil - History. AW Hampel founder; began in fuel business in 1946 in Wichita, Ks Incorporated in 1976 From 1976 – present: 10 acquisitions 2005 purchased Chem Service Since then modern facilities have been built from the ground up: Sayre, Ok Cresson, TX, Monahan, TX

vwoodson
Download Presentation

Hampel Oil Dist.

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Hampel Oil Dist.

  2. Hampel Oil - History • AW Hampel founder; began in fuel business in 1946 in Wichita, Ks • Incorporated in 1976 • From 1976 – present: 10 acquisitions • 2005 purchased Chem Service • Since then modern facilities have been built from the ground up: • Sayre, Ok • Cresson, TX, Monahan, TX • Searcy, AR • Hondo, TX • Alva, OK, • Marshall, TX (land acquired)

  3. Hampel Oil - Current Status • Owned and operated by four 2nd generation brothers • Ten 3rd gens employed w/business continuity plan in place • 35 + years in business • Approximately 165 employees • Fourteen locations in Oklahoma, Texas, Arkansas and Kansas • Annual sales • 45 – 55 million gallons of fuel • 5 million gallons of lubricants • Growth rate of approximately 10% per year

  4. Safety • Safety first • “A” rating in ISNetworld • In-house safety manager • Rigorous in-house safety policies • Frequent in-house facility audits • Frequent, and regular employee training

  5. Environmental • All facilities have an SPCC plan • All facilities employ good engineering standards of construction and operation to prevent oil spills • Environmentally conscious business culture

  6. Customer Service Fundamentals • Get the customer what he wants • Get it to him on-time • Bill it correctly

  7. 5 – Step Customer Service Promise • We will arrive on time • We will be professional • We will respect our customer’s property • We will communicate effectively and be responsive to our customer’s needs • We are dedicated to 100% customer service

  8. Customer Service • A formal written internal policy on how to handle customer service • Each branch operation has a formal Operations Plan – outlining the how-to’s of providing superior customer service • Branch organizations that are properly staffed to follow thru on our promises • Properly equipped and trained personnel

  9. Primary Products Focus • Fuel • Lubricants • Chemicals • DEF

  10. Industries Served • Agriculture • Natural gas production • Oil Field • Highway construction • Trucking • Manufacturing

  11. Service Areas

  12. Basis of Our Past Successes • Safety first • Customer service mentality • Culture of entrepreneurship • Innovation • Always seeking best practices • Hire, retain and motivate key personnel

  13. Current Infrastructure • SAP based dispatch software • Fleet of transports (6500 gal tankers) • Fleet of tankwagons (4000 gal bobtails) • Over 80 drivers with CDL’s and hazmat endorsements • Deliveries in all lubricant type of packages, totes, drums, kegs, pails and cartons

  14. Modern Distribution Facility

  15. Delivery Equipment

  16. Customer Loaned Equipment

  17. Thank You The management team at Hampel Oil

More Related