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Dialogue During Disaster

Dialogue During Disaster. Perth-Andover EMO Experience. 4 Key Phases Event Preplanning Committee Members Training, Tabletops, etc. Actual Event/Disaster Internal, External, use of Media, etc. Recovery Physical and Emotional Lessons learned and EMO plan updating Ongoing improvement.

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Dialogue During Disaster

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  1. Dialogue During Disaster

  2. Perth-Andover EMO Experience 4 Key Phases • Event Preplanning • Committee Members Training, Tabletops, etc. • Actual Event/Disaster • Internal, External, use of Media, etc. • Recovery • Physical and Emotional • Lessons learned and EMO plan updating • Ongoing improvement

  3. EMO in our Community Flooding • 1976 78.20 m • 1987 79.30m • 1993 78.70m • 2012 80.52m • + 3 Voluntary Evacuations • Forest Fire

  4. Organizations • 14 Fire Departments • RCMP • Hospital • DNR • DOT • Manor • Council • Media • Administration • Red Cross • Cooks • Ambulance • Municipal Staff • Brunway • Commercial Vehicle Unit • Samaritan’s Purse • EMO • Environment • Public Health • Service Clubs • Victims Committee • 100’s of Volunteers

  5. Cost to Community • Loss of Businesses and Jobs • Property Owners loss of Equity • Property Damage Losses • Loss of Tax Base • Loss of Utility Revenue – Light, Water, and Sewer • People have moved out of community • Stress & Health Related Issues

  6. IMPORTANCE OF COMMUNICATION A) INTERNAL B) PARTNER AGENCIES C) PUBLIC D) MEDIA E) FINAL EVENT REVIEW AND EMO PLAN UPDATING

  7. Dialogue During Disaster INTERNAL • EMO Committee – Must be clear & open discussion, pause for regular updates. • Importance of Documentation • Methods of Communication – phone, cell phones, radio, emails

  8. Dialogue During Disaster PARTNER AGENCIES • Not just relying on our EMO plan but also various Government Agencies • Hospital, Schools, Manor, Ambulance, etc. • Events are opportunities to improve plans

  9. Dialogue During Disaster PUBLIC Various methods – News Media, door to door visits, siren, emails, Social Media Must be flexible – Time of Day, Importance of Notice, Staff/Volunteer levels, online ability

  10. Dialogue During Disaster MEDIA Great for Getting Message Out Restrictions with existing media cycles, availability during evenings and weekends, etc.. Important Relationship – Messaging & Support

  11. Dialogue During Disaster FINAL EVENT REVIEW AND EMO PLAN UPDATING What we did great in 2012 • Security of Evacuated area • Property Visits During Events • Media • Coordinating Volunteers – Samaritan's Purse Areas to improve • Timeline for Voluntary and Mandatory Evacuations • Pre Event Communication • Difficulty addressing Emotional Issues • Security During Evacuation – too many Tourist!

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