1 / 5

NFS Administrative shared service

NFS Administrative shared service. Project overview. Company Forum. July 2012. Improve NFS’ administrative support ratio through – Functional skills categorisation Creation of support groups Staff redeployment to under resourced functions

waneta
Download Presentation

NFS Administrative shared service

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. NFS Administrative shared service Project overview Company Forum July 2012

  2. Improve NFS’ administrative support ratio through – • Functional skills categorisation • Creation of support groups • Staff redeployment to under resourced functions • Relieve the operations manager from administrative burden to focus on operational performance improvement through – • Access to an appropriate level of administrative support for all line managers. • Specialised support service capacity. • Improved work distribution among administrative/secretarial staff. • Establish development path for administrative support staff

  3. Establish project team (HR managers & consultants) • Project to comprise of data analysis, Design and implementation phases (3 Phases) • Data collection through focus groups cross organisational (CS/CNS/CS) • Administrative staff re functions and time demands • Management (M6/5/4) re required support functions, level & frequency • 100% Population participation following focus groups’ inputs • Project team to meet on delivery of milestones to deliberate results and next steps • Periodic feedback to executive team • Continuous engagement with staff concerned

  4. Population feedback through web interface Data collection phase 1: Establish demograpics October/November 2012 Executive sign-off Data collection Phase 2: Focus groups September 2012 September 2012 Implementation September 2012 August 2012 May 2012 Staff briefing July 2012 April 2012 Data Analysis & scenario creation Socialise project objectives with Organised Labour

More Related