Managing for Environmental Results at Multiple Organizational Levels

1. Managing for Environmental Results at Multiple Organizational Levels Paul Schmiechen Supervisor Performance Management and Quality Unit Environmental Analysis and Outcomes Division January 25, 2006

2. Managing for Environmental Results Environmental Results Management System (ERMS) • Requires the agency to focus on achieving environmental results • Connects strategic-level information with division-level and individual-level information • Links results management with priority-setting and budget planning

3. Managing for Environmental Results Plan Plan – Do – Check – Adapt cycle • Agency’s Strategic Plan • Biennial Budget Proposal • Performance Partnership Agreement • Division/Program Workplans • Individual Workplans Do Adapt Check

4. Managing for Environmental Results Plan Plan – Do – Check – Adapt cycle • Quarterly Performance Report • Quarterly Management Review • Joint Assessment with EPA • Monthly Division Reports • Individual Performance Reviews Do Adapt Check

5. Managing for Environmental Results Plan Plan – Do – Check – Adapt cycle • Quarterly Performance Report feedback • Quarterly Management Review meeting • Yearly Meeting with EPA • Monthly Division Measures Discussion • Yearly Individual Reviews Do Adapt Check

6. Managing for Environmental Results • ERMS provides the framework and tools to: • Plan work (based on results) • Set priorities (environmental and mgmt.) • Allocate resources • Evaluate and report on progress • Adapt …at multiple levels of the organization.

7. Managing for Environmental Results Strategic Plan Goal Tree -- Example

8. Managing for Environmental Results Strategic Plan linked to Division Workplan

9. Managing for Environmental Results Division Workplan linked to individual tasks

10. Managing for Environmental Results Quarterly Management Review reporting example:

11. Managing for Environmental Results Monthly Division Report example:

12. Managing for Environmental Results Individual Performance Review example:

13. Managing for Environmental Results Lessons Learned: • Not rocket science, but takes hard work and persistence • Performance reports are only tools • Focus on the audience and how we expect them to use the planning and reporting tools • Building the strategic to task linkage allows for improved transparency and justification of work • Don’t expect clear cause and effect between individual activities and strategic plan results; hope for a relationship • Continuously improve the tools and processes

14. Managing for Environmental Results For more information: Paul Schmiechen Supervisor, Performance Management and Quality Unit (651) 296-7249 Paul.Schmiechen@pca.state.mn.us Frank Kohlasch Analyst, Performance Management and Quality Unit (651) 296-7355 Frank.Kohlasch@pca.state.mn.us www.pca.state.mn.us