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Assignment 1.5: Portfolio Project: Organizational Learning at T-Lane Corporation William Thomas

Assignment 1.5: Portfolio Project: Organizational Learning at T-Lane Corporation William Thomas Bellevue University. Table of Contents. Explanation of Interview Interviewee Bio Company Background Learning – Past Learning – Present Learning – Future Summary. Explanation of Interview .

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Assignment 1.5: Portfolio Project: Organizational Learning at T-Lane Corporation William Thomas

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  1. Assignment 1.5: Portfolio Project: Organizational Learning at T-Lane Corporation William Thomas Bellevue University

  2. Table of Contents Explanation of Interview Interviewee Bio Company Background Learning – Past Learning – Present Learning – Future Summary

  3. Explanation of Interview • Portfolio Project – MSM 620 • Discuss Interviewee’s Background • Review Company History • Discuss Learning in the Organization • Past • Present • Future

  4. Interviewee Bio • Travis Jenkins • President and co-founder of T-Lane Corporation • All-Tex Home Exteriors • ATX-Global • Experienced entrepreneur and senior organizational leader • Successful business consultant

  5. Company Background • T-Lane Corp. • Started in 1991 by Travis and Sue Jenkins doing business as All-Tex Exteriors (currently doing business as All-Tex Home Improvements and ATX-Global). • Started with exterior home repairs in Northeast Houston (window and siding replacement, painting, roofing, Decks, etc.). • Progressively expanded service area going citywide in 2002. • Added interior remodels and room additions in NE Houston only • Expanded interior remodels and room additions citywide in 2005. • In 2006 filed bankruptcy • Pulled out of bankruptcy and stronger than ever. • In 2012, company expanded to include ATX-Global (business consulting).

  6. Learning – Past (In The Beginning) • No trainers available • Division of duties • Sue Jenkins learned all office functions • Travis learned all other facets of running a business. • How learning took place • Some basic prior knowledge • On-the-job training • Trial and error • Reading books and manuals • Other research materials

  7. Learning – Present • Company has expanded to 34 internal employees (most labor completed by subcontractors – 18 sub teams) • Internal New Hires • First week spent working in every department • Team cohesion • Understanding of the overall process flow • Second week working side-by-side with trainer on specific job functions • Show “proof of skill” before left alone • Periodic review of work and additional support provided as necessary

  8. Learning – Present (cont.) • Subcontractor New Hires • Expected to be extremely proficient with skill upon hire • Training provided on how to interact with customers • First job: On-site observation and support by Construction Manager

  9. Learning - Future • Not much change planned in near future • Learn more about different learning styles and apply to training. • Use of training videos and work simulations

  10. Summary Come a long way since 1991 Present has solid learning plan in place Recognition that the future needs to find alternatives to ensure learning takes place.

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