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Capital Metro Area Mailing Industry Focus Group. Capital Metro Area Mailing Industry Focus Group February 19, 2014 Kristin Seaver Vice President, Area Operations. 1. Leadership Compass. “Make decisions that are in the best interest of the United States Postal Service.”.
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Capital Metro Area Mailing Industry Focus Group Capital Metro Area Mailing Industry Focus Group February 19, 2014 Kristin SeaverVice President, Area Operations 1
Leadership Compass “Make decisions that are in the best interest of the United States Postal Service.”
Capital Metro Area Mailing Industry Focus Group Operational Excellence
Capital Metro Area Mailing Industry Focus Group • Capital Metro Area • Operational Excellence through • Embrace People • Drive Process • Promote Pride • Deliver Performance 4
Capital Metro Area Mailing Industry Focus Group Peak Season Going the Extra Mile During Peak Season • Christmas Delivery • Delivered 3 Sundays prior to Christmas • Scanning: • 1.5 billion increase in scans in FY13 over FY12 • Delivery: Fall Mailing/Peak Season • Delivered 424 million packages (increase of over 16%) 6
Capital Metro Area Mailing Industry Focus Group Weather Impacts • Major Weather Events: • Atlanta - Jan. 30 • Atlantic Seaboard Storm – Feb. 12 – 13 • Weathering the Storm • Improving Communication 7
Capital Metro Area Mailing Industry Focus Group Looking Forward…… 8
Capital Metro Area Mailing Industry Focus Group • Keeping The Focus On: • National Postal Forum • Recalibrating The Clock • Continued support of our customers. 9
Capital Metro Area Mailing Industry Focus Group • Thank you! Questions? 10