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IT Services Support for T&L

IT Services Support for T&L. Danny Tang 15 October 2014. The University of Hong Kong. University Population Profile 2013/14. Source: http://www.cpao.hku.hk/qstats/. 3 University Strategic Themes for 2009-2014. Enhancing the student learning experience Advancing research and innovation

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IT Services Support for T&L

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  1. IT Services Support for T&L Danny Tang 15 October 2014

  2. The University of Hong Kong

  3. University Population Profile 2013/14 Source: http://www.cpao.hku.hk/qstats/

  4. 3 University Strategic Themesfor 2009-2014 • Enhancing the student learning experience • Advancing research and innovation • Promoting knowledge exchange and demonstrating leadership in communities across the region Source: http://www.sppoweb.hku.hk/sdplan/eng/

  5. Enhancing Student Learning Experience

  6. The Enabling Platforms for “Enhancing Student Learning Experience” A powerful IT infrastructure A sophisticated Student Information System An integrated and vibrant learning environment

  7. HKU Campus Network

  8. JUCC (Joint Universities Computer Centre) andHARNET (Hong Kong Academic & Research NETwork) 4G 3.5G

  9. IT Infrastructure Environment Network Services Information Security Campus Network/ Internet Server and Cloud Platform • 10-Gigabit Ethernet backbone network • IPV6 enabled • ~3,000 network devices • ~45,000 Gigabit Ethernet data points • ~4,000 802.11n wifi AP • HARNET/Internet/Research Networks • Server and Private cloud infrastructure • ~ 1,000 physical and virtual servers • > 1,600 TB raw SAN storage Infrastructure • Multi-media network services • Basic network services • Unified communication • Multi-party video conferencing • Lecture recording/broadcasting • Information security architecture

  10. No. of Network Switches

  11. No. of WiFi APs and Login Sessions

  12. Peak Internet Traffic (Mbps)

  13. No. of Centrally Managed Servers

  14. Central SAN Raw Storage (TeraBytes)

  15. The Enabling Platforms for “Enhancing Student Learning Experience” A powerful IT infrastructure A sophisticated Student Information System An integrated and vibrant learning environment

  16. Administrative Applications Smart Card Systems Research Administrative Systems Knowledge Exchange Systems Alumni Affairs Systems

  17. Student Information Systems

  18. The Enabling Platforms for “Enhancing Student Learning Experience” A powerful IT infrastructure A sophisticated Student Information System An integrated and vibrant learning environment

  19. Evolution of eLearning 2012-2013 2013-2014 2011-2012 • Retired WebCT • Integrated Moodle with Student Information System • Joined edX to offer Massive Open Online Courses (MOOC) (May 2013) • Launched Panopto Lecture Capture Service • Integrated Panopto with Moodle • Established eLearning Strategy • Formed eLearning Committee • Established eLearning Pedagogical Support Unit in CETL • Established eLearning support team in ITS • Launched Moodle as central LMS to replace WebCT • Released bi-monthly eLearning News (April 2012) 1998 • Launched WebCT as Learning Management System (LMS)

  20. Evolution of eLearning 2014-2015 2012-2013 2013-2014 2011-2012 • Release Moodle mobile theme • Launch an integrated one-stop eLearning platform • Make Panopto available to students for recording 1998

  21. ITS Support for T&L

  22. Integrated Virtual Learning Environment IT Infrastructure Student Information System Central Authentication eLearning reports Course outline, reading list Course, student and teacher information Learning Management (Moodle) Lecture Capture (Panopto)

  23. Number of Courses Created/Activated in Moodle

  24. 5 Most Popular Moodle Features • Adding a Folder (for organizing uploaded files) • Uploading a Resource (e.g., PPT, PDF, URL, etc.) • Forum (General discussion forum) • Assignment (for submitting assignments) • Turnitin (Online plagiarism checker)

  25. Lecture Capture ServicesAdoption in 2013/14

  26. Physical Learning Environment • Teaching and Learning spaces • 192 classrooms/lecture theatres • Classroom clusters • Main Campus vs Centennial Campus • 900-seat performance-level acoustics Grand Hall • Video conferencing/Broadcasting capabilities

  27. Collaborative Physical Learning Environment(Chi Wah Learning Commons) • 6,000 m2 on two floors • ~ 1,000 seats • A variety of spaces • Individual stations • flexible group work tables • 25 group study rooms • 2 quiet reading rooms • 2 video walls • ~ 180 PC’s/Mac’s • ~ 1,200 data points; ~ 100 wifi devices • Anywhere printing • Student advisory services

  28. HKU Mobile App

  29. HKU App Entry Page

  30. HKU App (Staff Corner)

  31. HKU App (Student Corner)

  32. The University Libraries

  33. Student Timetable

  34. PC Availability

  35. Moodle Mobile Theme

  36. Management of IT Services

  37. Organization Chart Information Technology Services Administrative Application Section HPC, Security and Quality Section IT Infrastructure Section Learning & User Services Section Student Information Systems Team Network Team Learning Environment Services Team High Performance Computing Team Finance Systems Team Systems Team eServices & DBA Team Information Security Team eLearning Team Human Capital Management Systems Team Operation Team Quality Management Team Unified Communication Team Estates Systems Team User Services Team Research Services Systems Team Office Administration

  38. End

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