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Legacy International Welcome To ACN Training www.legacyinternational.webs.com. CUSTOMER ACQUISITION. CUSTOMER ACQUISITION GOALS. Short-Term Goal: 30+ customer points (1 st 30 days)
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Legacy International Welcome To ACN Training www.legacyinternational.webs.com
CUSTOMER ACQUISITION GOALS Short-Term Goal:30+ customer points (1st 30 days) Acquire 5 or more qualifying customer points- Become a QTT (Qualified Team Trainer) Acquire 30 or more customer points- Become an ETL (Executive Team Leader) Long-Term Goal:50+ customer points Allows you to maximize Compensation Plan
CUSTOMER SOURCES • Yourself • People who LOVE you the most • Prospects who do not become IBOs • Referrals and everyone else Initially new IBOs should focus on Customer Sources 1, 2 & 3
5 Types of Customers • The Money Savers • The Dissatisfieds • The Upgraders • The New Accounts • The Favors
I need a Favor, Help me with a Survey! Hi ____, Do you have a minute? Can you do me a HUGE FAVOR? (Wait for response-be quiet) As you know………state your “WHY” (Example: We lost our retirement and had to spend the kid’s college fund and we found a way to get it back, but we need your help- and we are so excited about how this can help us out! –remember to end on a POSITIVE NOTE!)
GET CUSTOMERS People will become your customer quicker to support you rather than if you try selling them on the services. Favor Help
3 There are THREE Ways We Get Paid… 1. Personal Residual Income 2. Overriding Residual Income 3. Bonuses Compensation is only earned at ACN when customers are acquired.
PERSONAL RESIDUAL INCOME 1% - 10% 1-29 Points - 30-39 Points - 40-49 Points - 50 + Points - 1% 3% 5% 10%
Qualified Team Trainer 5-7 Points in First 24-48 Hours! Preferred Customers (Minimum 2) Additional Services BUSINESS ASSISTANT2Point Wireless upgrades1 Point 3. Wireless Family Plan, 1-2 Points 4. Clear Wi-MAX 1 point 5. ACN Mobile App. 1 point 6. Premium Tech. Support 1 point 7. Cable/Internet Only !! 1 point Home Phone Service ~ 4 pts Video Phone/Adapter Service~4 pts Flash Wireless ~ 4pts Satellite/Cable TV ~ 2 pts Home Security ~ 2 pts New Wireless Acct ~ 1 pt MiFi/Air Card/Tablets ~ 2 pts Planet Energy (Gas or Electric) ~ 1 pt
Overriding Residual Income You need 40 points!!!
QTT Your first step is to become a Qualified Team Trainer QTT = 5 Points Minimum 2 Preferred Services *No more than 1 service per household of the same service counts for qualification
… Get on the Fast Track Game Plan for Success!!! ETT Become an Executive Team Trainer ETT is Your Only Focus! All Bonuses Start at ETT. Get it Done Immediately! This Is Your Ticket To ETT & Up Leadership Trainings!!
ETT EXECUTIVE TEAM TRAINER YOU ETT 7 pts John Suzy QTT QTT 5pts 5pts
Schedule your PBR TODAY!!!! Private Business Reception Home Event
Home Event (PBR) • 1. Set A Date - Have Your Event at YOUR HOME • - 6:30pm and 8:30pm Weekdays / Weekends on the Hour • - We NEVER CANCEL HOME EVENTS! • 2. Make A List. Do Not Prejudge!! • - Your A List is Your Top 10 • Business Owners • Network Marketing Experience • Already Successful • - Everyone Else • 3. Invite, Invite, Invite • - Your Goal 10-20 Guests. (Have to Invite 40-50+) • - The Hard Fact: 40% Will Not Show • - The Size of Your PBR will Duplicate, good or bad
HOW TO INVITE The Most Important Things for Getting People to Your Meetings are to BeNatural& Have… EXCITEMENT URGENCY CONVICTION
INVITING SCRIPT 1. Do you Look at Other Ways of Making Money? 2. Your “WHY” 3. New Technology/Energy 4. Edify Speaker 5. Set Up Confirmation Call Enthusiasm & Urgency=Great Results
IF THEY HAVE QUESTIONS: 1. Be New 2. Talk about a person, not a thing 3. New Technology 4. 3 Way Call
Do Not ExplainAnything Let the Expert Do it for You. Pique-Pass SORT– Don’t Sell
PBR CHECK LIST • DVD ready and tested; • Phones off the hook; • Kids in bed or with babysitter; • Animals outside (some place quiet); • Documentation on table (Success From Home Mag, etc); • 1-10 Overview Sheet, Rep Agreement, Training Flier and a Pen on Clipboards (find at www.wealthinstituteinc.com); • Customer Survey Forms; • Cool room temperature; • Refreshments as guests arrive (NO alcohol); • Light Snacks (veggies, chips, dip) after the presentation; • Upbeat music BEFORE & AFTER and AFTER presentation; • Sign in sheet for ALL guests MOST IMPORTANTLY…HAVE FUN!!!
Role of a HOST!!! • Welcome Guests: Turn Off Cell Phones, Hold All Questions Until the End • Do NOT apologize for “no shows” • Edify the speaker by talking about their past, present and future • Sit through the presentation! Take notes! • Don’t interrupt the speaker • SORT GUESTS AFTER PRESENTATION!
SORTING After Presentation: “Are You Ready To Get Started?”
Professionals SORTAmateurs SELL and CONVINCESorting is fun!Convincing is draining!Be a professional listen, sort and move on…and remembera NO may NOT be a NO FOREVER
Stay Positive • Some Will • Some Won’t • Some Wait • So WHAT !!!
IfThey Can’t Make It… “When is the soonest that we can meet?”
BUSINESS Ownership
Characteristics for Success… • Desire • Work ethic • Commitment • Positive attitude • Enthusiasm and Urgency • Be Coachable • Follow the ACN System
Determine Your Reason WHY The only thing that stands between a person and what they want in life is the WILL to try it and the FAITH to BELIEVE it is possible!
3 TYPES OF PEOPLE in Life • Winners • Losers • Winners who haven’t won yet -Something drives them -The Dreamer Something inside says “I can do better than this!!!!!!!”
3 Types of People You Will Talk to • Red Apples (Are very interested) • Green Apples(Want to think about it) • Brown Apples(Not interested) Sort– Don’t Sell
Emotional Rollercoaster KEEP THE BAR DOWN!!!
Who Are You Listening to? Remember… If You Buy Into Someone’s Opinion, You Buy Into Their Lifestyle. DON'T LISTEN TO BROKE PEOPLE!
Short term sacrificefor long term payoff Be willing to do the things others won’t do today, So you can have what others won’t have tomorrow!
If I want Success… I have to associate with Successful people and do what they do…
Legacy International EVENTS Daily Call 218-862-7200 (pin: 386892) - 11:00AM Central Time Sunday Night Call 218-862-7200 (pin: 386892) - 9:00PM Central Time Tuesday Night BOM Event!! Everyone Welcome Saturday Training Event!! Everyone Welcome Friday Evening Leadership!! ETT and Above Only International Training!!!