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Discover the benefits of peer mediation for resolving conflicts among pupils at Bankhead Primary School. Understand what peer mediation is and is not, suitable situations, important skills for mediation, steps involved, rules to follow, and the benefits it offers. Get insights into how mediation helps in nurturing crucial social skills, enhancing listening abilities, promoting empathy, boosting self-esteem, and creating a safer school environment.
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What is Peer Mediation? • Supporting 2 or more people to resolve their argument or difficulty with each other.
What Peer Mediation is not • Breaking up fights • Telling others what to do • Taking sides • Passing on gossip
Situations suitable for peer mediation Some incidents are suitable for pupil mediators to assist with e.g. • Being left out • Name calling • Friends falling out • Being teased or picked on • Feeling things are not fair Adults will be in the playground to support mediators and to deal with more serious behaviour.
Situations Unsuitable for peer mediation • Any situation against the law or school rules, such as stealing • Violence • Ongoing fighting • Arguments due to family issues
Purpose of Mediation Allows 2 people to: • Tell their story • Describe their feelings • Hear each other’s point of view • Come up with solutions • Agree actions
Important skills for Mediation • Team work • Active listening • Acknowledging different points of view • Awareness of people’s feelings • Reflection • Positive body language
The Steps of Mediation Step 1: Rules and promises Step 2: Ask each what the problem is and how they feel, repeat this back to them Step 3: Ask each to acknowledge the other’s feelings Step 4: Ask for suggestions about how to sort things out Step 5: Ask them to agree on at least one solution
Disputant rules • Talk one at a time and don’t interrupt • Speak with respect – no swearing or name calling • Talk about the problem from your own point of view • No blaming or accusing
Mediator’s Promise • We won’t take sides • We won’t offer solutions • We won’t tell anyone else unless we are very worried about your safety
How Benefits of peer mediation • Development of social skills by dealing with conflict in a more positive way • Enhances listening skills and acknowledgement of feelings • Creates understanding and awareness of others • Increased self-esteem and confidence. • Gives pupils ownership of their own resolution of disputes • Gives pupils alternatives to disruption and violence • Enhances learning through creating a safer and more positive environment